"Clean and well priced for a single night stay. Very noisy - both the building itself and the street below. " More
This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a game room, and a garden. There's also the convenience of self parking.
Sights within a 10-minute walk of this 3-star Auckland Central Business District hotel include Sky Tower and University of Auckland.
5 Dec. 2023 by Krishna - Accommodation Manager
Dear Glenn,Thank you for your feedback. We are sorry to hear that you had a negative experience with our staff and the noise. We apologize for any inconvenience and frustration caused by these issues.We are sorry to hear that you found our staff to be rude. We strive to provide excellent customer service and we apologize for any unprofessional or disrespectful behavior that you encountered. We will review the performance and the attitude of our staff and see if we can improve them or offer more training for our staff. We will also take appropriate actions to address any complaints or concerns that you may have.We are also sorry to hear that you were disturbed by the noise in your hostel. Being located in the heart of the city has its disadvantages however, we will also remind our guests to be more considerate and respectful of the others and to keep the noise level down at night. We will be offering earplugs from now on to our guests who prefer a quieter environment.We value your feedback and we hope that you will give us another chance to serve you better. We will do our best to make your next stay more satisfactory and enjoyable. Thank you for choosing us.
27 Jul. 2023 by Krishna - Accommodation Manager
Dear Shay,Thank you for your feedback.
8 May 2023 by Krishna
Thank you for your feedback Jacquetta
As a guest of City Lodge Accommodation, you'll find an arcade/game room, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. The family-friendly City Lodge Accommodation also features tour/ticket assistance, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Auckland hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
City Lodge Accommodation offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Flat-screen televisions come with digital channels. Housekeeping is provided daily.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who do not present a valid credit card at check-in will be charged a cash security deposit of NZD 70.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.