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The Hotel Britomart

5-star property
29 Galway Street, Auckland, 0508 053 286
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4.6 out of 5
Wonderful!
See all 27 wotif Reviews

"It wasn't clear regarding breakfast options. Amazing room design. Sunny, great view. Helpful front desk staff. " More

By a verified traveller on Thu 02 May 2024

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Hotel Description

A luxury stay in Auckland awaits you at The Hotel Britomart, a recipient of the prestigious Conde Nast Hot List award in 2021. Within a short 5-minute stroll, you'll find popular places like Auckland Ferry Terminal and Queen Street Shopping District. Highlights at this eco-certified hotel include dryers, free WiFi, and LED TVs.

The restaurant, Kingi, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 3434 square feet (319 square meters) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star Auckland Central Business District hotel include University of Auckland and Princes Wharf.

Laneway Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$266* Per night/room 5 May - 6 May

Takutai View Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Interconnecting Guest Rooms King

Bed Count 2 King Beds Maximum Occupancy 4 Max

Galway Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hohi Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel Britomart ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hotel Britomart

Everyone (7) Couples (14) Family (6)
5 out of 5
It wasn't clear regarding breakfast options. Amazing room design. Sunny, great view. Helpful front desk staff.

Posted by on 2 May 2024

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5 out of 5
Can’t fault, amazing stay

Posted by on 13 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by Ciaran Molloy

Kia ora Colin,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Operations Manager

5 out of 5
Vibe, ambience, facilities and other people staying

Posted by on 1 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by Ciaran Molloy

Kia ora JaneThank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

5 out of 5

Posted by on 27 Jul. 2023

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Comment from Hotel Management

18 Aug. 2023 by Ciaran Molloy

Kia ora Patrick,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

5 out of 5
Room was a bit smaller than expected but certainly modern, clean and very comfortable. Will stay again

Posted by on 2 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Ciaran Molloy

Kia ora Craig,Thank you for taking the time to review your stay with us at The Hotel Britomart. We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons.We look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

5 out of 5

Posted by on 5 Jun. 2023

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Comment from Hotel Management

6 Jun. 2023 by Ciaran Molloy

Kia ora Natalie,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am truly delighted to read that we have exceeded your expectations, and we look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

5 out of 5

Posted by on 5 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Ciaran Molloy

Kia ora Katie,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

5 out of 5
A lovely luxurious hotel without the big chain naff

Posted by on 29 May 2023

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Comment from Hotel Management

29 May 2023 by Ciaran Molloy

Kia ora Nicole,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

5 out of 5
Lovely styled rooms. Very thoughtful staff. Lovely breakfast and a great location

Posted by on 8 May 2023

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Comment from Hotel Management

14 May 2023 by Ciaran Molloy

Kia ora Jo,Thank you for taking the time to review your stay with us at The Hotel Britomart.I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

5 out of 5
just great and relaxed

Posted by on 17 Apr. 2023

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Comment from Hotel Management

19 Apr. 2023 by Ciaran Molloy

Kia ora Tom,Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.I am delighted to read that we have exceeded your expectations, and we look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.Ngā mihi nui, Ciaran Molloy Guest Relations Manager

About the The Hotel Britomart

Location 29 Galway Street, Auckland, 1010

Property Features

The Hotel Britomart offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 5-star Auckland hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 10 levels
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Auckland Britomart Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Clothes dryer
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Kingi - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Daily Bread - Onsite coffee shop. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Touch (TFE Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Hotel Britomart Hotel
  • The Hotel Britomart Auckland
  • The Hotel Britomart Hotel Auckland

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.