8/10 Good
Gabrielle, AUSTIN
26 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at Tommie Austin. I didn't realize that it is actually two different Hyatt hotels in one – the Thompson Austin and the Tommie Austin. Thompson has larger more spacious rooms where as the Tommie has smaller rooms better suited for one night stays like my trip. All of the staff was exceptionally delightful and welcoming. I was given a complimentary bottle of water and my resort fees were waived for being a Hyatt points member, which was nice. The main lobby was absolutely gorgeous. The bell hop that helped me get my luggage to my room was also cheerful and lovely. The room itself was quite a bit smaller than I had envisioned from the pictures on Expedia. That said, it had a very New York / upscale European vibe to it. Very cleverly laid out where every inch had a function to maximize the very small space. The bed was exceedingly comfy and, again, the bottled water was all complimentary, which is always nice. My one issue with the room was the lack of space to really put my luggage and there was no little refrigerator to keep cold beverages or food. That aside, very pretty and perfect for my overnight stay. The only other minor issue I had was the cost of parking. $59 to park overnight. That I was not expecting at all. I suppose I just have forgotten how expensive things are these days, especially in Downtown Austin. Overall I would definitely recommend Tommie Austin. And will most definitely stay there again!
Gabrielle
Stayed 1 night in Feb 2024