10/10 Excellent
Corazon
Travelled with partner
8 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hennan Palm Beach Resort has an excellent friendly staff service, top on facility cleanliness, My great experience started from Caticlan pick-up. These staff were organized double checking our names from their list, all drivers and lyggage carriers and boat drivers were very respectful, friendly, and always willing to help. Once we arrived at the hotel, we were greeted by the front desk personnel. Baggage room handlers were very service oriented. We did not ask to clean our room but always re assure to call 726 if we need anything. We had buffet every breakfast and dinner. Great selections of filipino foods, American foods, Japanese foods and more! For 5 days of staying at Hennan, we had our favorite server Ar-Jay and his zmanager Ace. These two are the best! They work very hard everynight and Ace work on morning too! I had a 2 hour massage and Tin was the best! My amazing vacation for five days and 4 nights was a memorable and will cherish forever!! I can't wait to return in October of this year or in Feb 2025! Thank you everyone!
Corazon
Stayed 4 nights in Mar 2024