2/10 Terrible
Janette
Travelled with family
28 May 2024
Disliked: Cleanliness, room comfort
THIS IS A HEALTH AND SAFETY HAZARD
I would give negative 5 stars if I could.
My boat was infested with cockroaches of all sizes. They were everywhere inside and outside the boat, on the beds, on the cabinets, the dock, the kitchenette, stairs.. you get it, EVERYWHERE!
I was with my senior mom and minor niece and we had to leave within an hour due to the roach invasion wich is a HEALTH HAZARD! The boat was powered by a power plant wich kept tripping and losing power. You would have to side step on the dock to reach the plant and reset it wich is a SAFETY HAZARD! I reached out to Brittany and requested a refund and since then she has not gotten back to me and has blocked me. I've requested a refund through the booking agency (Hotels.com) and she has been ignoring their calls too. I DO NOT RECOMMEND THIS HOST / DESTINATION AT ALL.
I had to book a hotel last minute an hour away form my original location due to this negligence.
I'm still fighting for my refund.
Janette
Stayed 2 nights in May 2024