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The Cubana Ballina

3-star property
329 River St, Ballina, NSW 0508 053 286
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4.7 out of 5
Exceptional!
See all 75 wotif Reviews

"Cute, clean and newly renovated retro style accommodation. Perfect stay for one night with family of 4. Shower was amazing and bed fairly comfortable. ... " More

By a verified traveller on Sun 21 Apr 2024

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Hotel Description

At The Cubana Ballina you'll be 1.7 km (1 mi) from Ballina Fair Shopping Centre and 3.5 km (2.2 mi) from Ballina Racecourse. Highlights at this Art Deco hotel include an outdoor swimming pool, free self parking, and a poolside bar.

This business-friendly hotel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include a coffee shop/cafe, a microwave in a common area, and a refrigerator in a common area. There's also the convenience of a beach shuttle.

Sights within a 10-minute drive of this 3-star Ballina hotel include Ballina Golf Club and Shelly Beach.

Standard Double Room, 1 Bedroom, Pool Access, Pool View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$150* Per night/room 29 May - 30 May

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Cubana Ballina ratings based on 75 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cubana Ballina

Everyone (31) Couples (20) Family (18)
5 out of 5
Cute, clean and newly renovated retro style accommodation. Perfect stay for one night with family of 4. Shower was amazing and bed fairly comfortable. Pool was clean and great for a quick dip on a hot day. Service was super friendly and helpful. There is a shared kitchen to cook up a meal and laundry (although we didn’t use these amenities).

Posted by on 21 Apr. 2024

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Comment from Hotel Management

23 Apr. 2024 by Peonie

Hi Bridgette We are happy to hear you and the family enjoyed your stay with us and our facilities. Thank you for the lovely review.

5 out of 5
Great little room for the price, very friendly staff

Posted by on 17 Apr. 2024

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Comment from Hotel Management

17 Apr. 2024 by Cindy

Thank You

5 out of 5
Really cute boutique hotel!

Posted by on 10 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by The Cubana Crew

Thank you for the lovely review.

5 out of 5

Posted by on 2 Apr. 2024

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5 out of 5
Excellent value for money!

Posted by on 30 Mar. 2024

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5 out of 5
Lovely vibe at this motel. It’s had a beautiful retro style refurbishment and the rooms are fresh, bright and clean. I had some issues with the door to my room but the staff were prompt to address it and very apologetic. I would stay here again next time I am in Ballina.

Posted by on 29 Mar. 2024

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Comment from Hotel Management

30 Mar. 2024 by Peonie

Hi PaulaThank you for the review and feedback. We are glad to hear the door issue was dealt with promptly and you had a lovely stay with us.

4 out of 5
Earlier survey maligned the room unfairly. The glass shards on the floor were not there on our arrival, rather they were bought in by us in the carton of drinks we had just purchased. So our stay on the whole was good to excellent thanks

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by The Cubana Crew

Hello Pat,Thank for explaining. How the glass got on the floor as the room had been checked before you arrived.

5 out of 5
Happily surprised when we walked into the room. It was very nice and exactly what we were needed for a quick over night stay. Ver clean and modern inside.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Peonie

Hi LeahThank you for your review. It's great to hear it was a nice surprise and you enjoyed your stay. We hope to see you next time you're in town.

4 out of 5
Very clean. Staff very pleasant. Would definitely stay again if in the area. Not much order to the parking. We had to park quite a distance from our room as there were already people in our space.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by The Cubana Team

Hello Priscilla,Thank you for the review.

4 out of 5
Clean and well located

Posted by on 19 Mar. 2024

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About the The Cubana Ballina

Location 329 River St, Ballina, NSW 2478

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. An outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly The Cubana Ballina. The hotel can provide wedding services and tour/ticket assistance. Self parking is free. A complete renovation of The Cubana Ballina was completed in December 2019. Smoking is allowed in designated areas at this Art Deco Ballina hotel.

  • 26 guestrooms or units
  • Built in 1980
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

The Cubana Ballina offers 26 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • Private outdoor space
  • Flat-screen television
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 6:00 PM. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 6:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • The Cubana Ballina Hotel
  • The Cubana Ballina Ballina
  • The Cubana Ballina Hotel Ballina

You should know

  • Pool access available from 8:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.