See all properties
Save

Emporio Cancun Optional All Inclusive

4.0 star property
Beachfront resort with calming spa services

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • All-inclusiveAll-inclusiveAll-inclusive

Check out the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Popular LocationIberostar Cancun Golf Course7 min walk
  • Popular LocationEl Rey Ruins3 min drive
  • Popular LocationDelfines Beach4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Occidental Costa Cancún All Inclusive
Pool
All-inclusive
Spa
Parking included
3.9 out of 5, Good, (2552)
The price is NZ$449
for 1 night
includes taxes & fees
28 May - 29 May
Occidental Costa Cancún All Inclusive

About the area

Cancun

At Emporio Cancun Optional All Inclusive you'll be within a 20-minute stroll of popular places like Iberostar Cancun Golf Course and Aquaworld. Highlights at this beachfront resort include 3 restaurants, 2 poolside bars and an outdoor swimming pool. .The restaurant, CúA Culinary Artisans, serves international cuisine and is open for breakfast, lunch and dinner. Legacy Room is the resort's own sports bar. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' swimming pool and waterslide. Added amenities include WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 4-property class Zona Hotelera resort include Delfines Beach and El Rey Ruins.
View more Resorts in CancunOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 7 min walk
  • Oasis Arena - 9 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • Hotel Emporio Cancun - 4 min walk
  • Maria Bonita - 4 min walk
  • Pina Colada Restaurant - 5 min walk
  • Tun-kul - 4 min walk
  • Dos Lunas - 9 min walk

About this property

Emporio Cancun Optional All Inclusive

Beachfront resort with calming spa services
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 12 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 8288 sq ft of conference space
  • 770 sq. m of conference space
  • Built in 1983
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 26.50 for adults and USD 16.50 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 80

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.50 for adults and from USD 16.50 for children
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Late check-out fee: USD 80 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

What is the cancellation policy at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on 15 May 2024 start from NZ$405.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Cancun Optional All Inclusive?

Yep, Emporio Cancun Optional All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Emporio Cancun Optional All Inclusive?

The closest beach to Emporio Cancun Optional All Inclusive is Delfines Beach (1.3 km).

Is there a spa on site at Emporio Cancun Optional All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Emporio Cancun Optional All Inclusive have a pool?

Yep, and guests recommend it! Emporio Cancun Optional All Inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 10:00 PM.

Does Emporio Cancun Optional All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive features 2 poolside bars, an outdoor pool and 3 restaurants.

Does Emporio Cancun Optional All Inclusive serve breakfast?

Yep, our guests speak well of the buffet breakfast here! Available daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Emporio Cancun Optional All Inclusive?

No, Emporio Cancun Optional All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Cancun Optional All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Cancun Optional All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Cancun Optional All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Emporio Cancun Optional All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 7-minute walk away.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 606 out of 1227 reviews" "
Rating 8 - Good. 291 out of 1227 reviews" "
Rating 6 - Okay. 140 out of 1227 reviews" "
Rating 4 - Poor. 86 out of 1227 reviews" "
Rating 2 - Terrible. 104 out of 1227 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Emporio! This was my 5th stay at this resort. The staff treat you well and make sure you always have a drink in hand. The adults only swim up room was amazing as usual! I will definitely be back and recommend to all!

6/10 Okay

Emily

Travelled with group
Okay but not great.
There were just not enough staff on. Those who were working did a great job, but waiters were few and far between. The restaurants were easy to book, but the food wasn’t amazing. The buffet had the best quality food but it was often cold. The hotel has TONS of stairs so not very accessible and it is a bit of a maze. The facilities were clean and well maintained though. I enjoyed it but probably wouldn’t book again.
Stayed 3 nights in Feb 2024

4/10 Poor

Alexander

Stayed 3 nights in Feb 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and excellent service if you tip. The crew there all works hard and is very understanding if you don’t speak their language. All the facilities were amazing. Great place for a honeymoon in the winter season.
Stayed 5 nights in Feb 2024

2/10 Terrible

Shahab

Liked: Staff & service
Disliked: Property conditions & facilities
This place is not worth the money. The “all inclusive” is not actually all inclusive most decent drinks are extra steak and lobster extra essentially everything good that you expect is EXTRA this is fine if you want a budget friendly resort but for $500 a night this is unacceptable. . Restaurant selections are slim only 2 the buffet is terrible. Front desk extremely unfriendly. But the staff treated us well. No spa this would be a great 2 star resort. But for the money we payed it was absolutely not worth it. We couldn’t even enjoy the water at the beautiful beach bc right where this resort is red flags were up.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
Room issues
Room allocated on arrival was in poor condiction, Fridge didn't work, Cold tap on bath broken, patio table and floor not clean and cigartte ash on floor despite havign to sign a disclaimer on smoking during check-in. Moved room on second day which was much better. Hotel beach very good
Stayed 4 nights in Feb 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I went with my girls. Felt very safe. Didnt like the dining prices if you didnt get all inclusive.
Stayed 3 nights in Feb 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, the value of cost at this hotel was wonderful, the only downside for us was the restaurants just so-so, I would stay here again for our next trip to Cancun
Stayed 5 nights in Feb 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The location was very good however the facility was in need of better maintenance ie sticking doors unclean grout sloppy workmanship on all aspects of maintenance
Stayed 4 nights in Feb 2024