10/10 Excellent
Jaime
Travelled with partner
14 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews before my stay at this property. Here is my honest opinion from someone who takes a few trips a year and has been to Cancun several times before…
The staff is AMAZING. They are always offering assistance, they are friendly and welcoming. Not sure why there are several comments stating otherwise.
The property has a great beach area with lounge chairs; first come first serve. The grounds are kept very clean including restrooms, buffet area, and our room was cleaned daily. There is an adult only pool that is quieter with a hot tub in addition to the other pools with ‘entertainment’ throughout the day. This resort is on the smaller side. The pool closed daily at 6 pm and they did not serve alcohol past 11pm so if you are looking for a big party resort this is NOT IT.
My only complaint (and barely a complaint), was the food. I am someone who will eat just about anything and not particular. However, the food seemed to be lacking seasonings. BUT… the buffet each day had so so many options, biggest resort buffet I’ve been to so there was always something I found that I enjoyed. They also have 4 on site restaurants that you can dine in for dinner each day. The ‘deli’ is a great lunch option. You won’t go hungry here!
Overall, our stay was great and I’d return in a heart beat!