At Heartland Hotel Glacier Country you'll be within steps of Te Wahipounamu and Fox Glacier Glow Worm Forest. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Sir William Fox, is open for breakfast and dinner. Other amenities include free WiFi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is available. .Attractions in proximity to this 3.5-property class Fox Glacier hotel include Franz Josef Glacier and Aoraki / Mount Cook.
What's nearby
Fox Glacier Glow Worm Forest - 2 min walk
Lake Matheson - 6 min drive
Peak Viewpoint - 14 min drive
Westcoast Wildlife Centre - 17 min drive
Glacier Hot Pools - 18 min drive
Getting around
Hokitika (HKK) - 145 min drive
Restaurants
Matheson Cafe - 5 min drive
Cook Saddle Cafe & Saloon - 1 min walk
Cafe Neve - 1 min walk
White Pub Cafe and Bar - 1 min walk
Betsey Jane Eatery & Bar - 5 min walk
About this property
Heartland Hotel Glacier Country
Comfortable hotel with restaurant and bar/lounge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Heartland Hotel Glacier Country also features tour/ticket assistance and laundry facilities. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Fox Glacier hotel.
51 guestrooms or units
Deli
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Tour and ticket information
Smoking in designated areas
Bar or lounge
Dining venue
Heartland Hotel Glacier Country offers 51 accommodations, which are accessible via exterior corridors and feature a hairdryer and free toiletries. Satellite televisions are provided.
Bathrooms include a shower. This Fox Glacier hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Awards and affiliations
Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available for a fee: NZD 10 to 24 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Sir William Fox
Family friendly
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Daily housekeeping
Tour and ticket assistance
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
TV with satellite channels
Food and drink
Refrigerator
More
Access via exterior corridors
Phone
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: NZD 300
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately NZD 10.00 to 24.00 per person
Credit card charges are subject to a surcharge of 1.5 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.
National rating
Official New Zealand Rating provided by Qualmark®
Property is also known as
Heartland Glacier Country
Heartland Glacier Country Hotel
Heartland Hotel Glacier Country
Heartland Hotel Fox Glacier
Heartland Glacier Fox Glacier
Heartland Hotel Glacier Country Hotel
Heartland Hotel Glacier Country Fox Glacier
Heartland Hotel Glacier Country Hotel Fox Glacier
Frequently asked questions
What is the cancellation policy at Heartland Hotel Glacier Country?
Heartland Hotel Glacier Country offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Heartland Hotel Glacier Country?
As of 16 May 2024, prices found for a 1-night stay for 2 adults at Heartland Hotel Glacier Country on 20 May 2024 start from NZ$113.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Heartland Hotel Glacier Country?
Yep, Heartland Hotel Glacier Country has a free self car park.
Are there any beaches close to Heartland Hotel Glacier Country?
The closest beach to Heartland Hotel Glacier Country is Gillespies Beach (16.8 km).
Does Heartland Hotel Glacier Country serve breakfast?
You bet, cooked-to-order breakfast is on offer daily.
Is there a free airport shuttle available at Heartland Hotel Glacier Country?
No, Heartland Hotel Glacier Country does not offer an airport shuttle service.
Is there a bar or restaurant at Heartland Hotel Glacier Country?
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.
What time are check-in & check-out at Heartland Hotel Glacier Country?
Check-in begins at 2 PM. Check-out time is 10 AM.
Are pets allowed at Heartland Hotel Glacier Country?
No, pets are not allowed.
Heartland Hotel Glacier Country Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very old dated dirty. Staff not friendly at all. The bathroom had been done up but not well.
Door lock didn’t work properly. Very few car parking spaces. I wouldn’t recommend this place to anyone.
The hotel is in a general state of disrepair. Exterior is dirty and in need or repairs to walls and flooring.
Walls are thin and main door had a gap in the frame which made the room noisy.
No Netflix 😥
A lack of a ramp means heavy luggage has to be hauled up the stairs 😱
It was a great place. Right on the main road. Staff was very friendly. Room was clean and comfortable.
Mollie
Stayed 1 night in Jan 2024
8/10 Good
Antoinette
Travelled with partner
7 Jan 2024
👍
Antoinette
Stayed 1 night in Jan 2024
10/10 Excellent
Graeme
7 Jan 2024
Graeme
Stayed 1 night in Jan 2024
8/10 Good
Majdi
27 Dec 2023
Liked: Room comfort
A Rustic Retreat in the Footsteps of Giants
The Heartland Hotel is a place where time seems to slow down and nature takes center stage. My recent stay there was a delightful mix of charming quirks and unexpected gems. The hotel wears its age with pride, within its weathered walls lies a warmth that seeps into your bones. My room was a bit small but comfortable and you can relax after a day of trekking through glacial valleys. The hotel's location is a short stroll to a hidden glow worm forest. the area has a very Limited dining options unlike franz Josef. the hotel is perfect for outdoor enthusiasts who value rustic charm and nature's raw beauty.
Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided.
The shower gel, shampoo etc. were also really good quality!
I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful.
Speacial mention of Ivan ,lovely friendly guy.