The Face Suites Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur aparthotel in Golden Triangle with 2 restaurants

Choose dates to view prices

Photo gallery for The Face Suites Kuala Lumpur

Interior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, dishwasher, electric kettle
Deluxe Room, 2 Bedrooms | Private kitchenette
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • DryerDryerDryer
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Check out the area

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Popular LocationPetronas Twin Towers13 min walk
  • Popular LocationSuria KLCC Shopping Centre16 min walk
  • Popular LocationKuala Lumpur Tower19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Room options

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at The Face Suites Kuala Lumpur. Within a 20-minute stroll, you'll find popular places like Petronas Twin Towers and Suria KLCC Shopping Centre. Highlights at this aparthotel include 2 restaurants, 2 outdoor swimming pools and in-room kitchenettes. .Each apartment is soundproofed and features an LED TV with satellite channels, along with a washer/dryer, free WiFi and free bottled water. A kitchenette comes equipped with a fridge, a microwave and a dishwasher, and room service is also available. Nice touches to enhance your stay include dressing gowns and slippers. A living room, a safe and a hairdryer are also available. .The café, Cafe iL Viso, serves international cuisine. Deep Blue is the aparthotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the gym and kids' swimming pool. Added amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 5-property class Golden Triangle aparthotel include KLCC Park and Pavilion Kuala Lumpur.

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Pavilion Kuala Lumpur - 20 min walk

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • Cafe: In House - 3 min walk
  • Mixing Room - 4 min walk
  • Starbucks - 4 min walk
  • Restoran Kak Mah Tomyam - 3 min walk
  • Deepblue - 1 min walk

About this property

Entire place

The Face Suites Kuala Lumpur

Luxury Kuala Lumpur aparthotel in Golden Triangle with 2 restaurants
As a guest of The Face Suites Kuala Lumpur, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Face Suites Kuala Lumpur also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

  • 200 guestrooms or units
  • 51 levels
  • 2 dining venues
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Bar or lounge
  • Coffee shop
The Face Suites Kuala Lumpur offers 200 air-conditioned accommodations with washers/dryers and a safe. LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 90 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Face Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 90 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at The Face Suites Kuala Lumpur?

The Face Suites Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Face Suites Kuala Lumpur?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on 14 Jun 2024 start from NZ$120.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Face Suites Kuala Lumpur?

Yep, The Face Suites Kuala Lumpur has a self car park for MYR 10 per day.

Does The Face Suites Kuala Lumpur have a pool?

Yep, and guests recommend it! The Face Suites Kuala Lumpur has 2 outdoor swimming pools and a kids' pool.

Does The Face Suites Kuala Lumpur serve breakfast?

Sure does, brekkie is available daily.

Is there a free airport shuttle available at The Face Suites Kuala Lumpur?

No, The Face Suites Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at The Face Suites Kuala Lumpur?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Face Suites Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Face Suites Kuala Lumpur?

No, pets and service animals are not allowed.

The Face Suites Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1587 reviews" "
Rating 8 - Good. 468 out of 1587 reviews" "
Rating 6 - Okay. 110 out of 1587 reviews" "
Rating 4 - Poor. 57 out of 1587 reviews" "
Rating 2 - Terrible. 34 out of 1587 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Siew Y

Stayed 4 nights in Jan 2024

10/10 Excellent

Iskandar Ghazali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
5 star amenities
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good hotel but don’t trust the pictures on the website, the rooms don’t have amenities and no decorations it is basically an empty apartment, kind of depressing
Stayed 3 nights in Jan 2024

8/10 Good

mei king

Stayed 10 nights in Jan 2024

8/10 Good

Mohinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the gym and infinity pool
Stayed 5 nights in Jan 2024

8/10 Good

Yang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very close to all shopping and dining places. Rooms are clean with washer and dryer, kitchen utensils, very convenient. The pool is nice in late times of the day, but quite crowded during daytime.

8/10 Good

Ismail Bin

Travelled with family
Liked: Amenities
Request for higher floors was not met. TV was too small for current standards. There's a mixture of residents and guests. The housekeeping staff were using the same lifts with guests. Thus, it took longer waiting time for the lifts.
Stayed 1 night in Jan 2024

10/10 Excellent

Mei Fong, Jenjarom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall is ok. A bit confusing as not much information was given out from the reception about New Year celebrations. Communication at porch security personnel could be improved for parking direction. Not much dining options.
Stayed 1 night in Dec 2023

8/10 Good

Ismail Bin

Stayed 2 nights in Jan 2024

6/10 Okay

Yim Lai, Bellevue

Travelled with family
Didn't like the long wait for the lifts during rush hours. Room is a bit dated. Front desk staff could be friendlier.
Stayed 4 nights in Dec 2023