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Shetland Hotel

3.0 star property
Comfortable hotel with 24-hour front desk and restaurant

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Photo gallery for Shetland Hotel

Sports bar
Front of property
Family Room
Breakfast area
View from property
Reviews
8.0

Very good

Popular amenities

  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
  • Popular LocationUp-Helly-Aa Exhibition11 min walk
  • Popular LocationLerwick Town Hall17 min walk
  • Popular LocationShetland Museum3 min drive
  • AirportLerwick (LSI-Sumburgh)40 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • 220 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | Bathroom

Twin Room, Accessible

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • 220 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 220 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
Desk
  • 220 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 220 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 419 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, free WiFi, bed sheets

Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 220 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
The Queen's Hotel
Free WiFi
Housekeeping
24/7 front desk
3.0 out of 5, (43)
The price is NZ$396
for 1 night
includes taxes & fees
30 May - 31 May
The Queen's Hotel

About the area

Lerwick

At Shetland Hotel you'll be within a 20-minute stroll of Up-Helly-Aa Exhibition and Lerwick Town Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Waterfront Bar & Grill, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Places within a 30-minute walk of this 3-property class Lerwick hotel include Fort Charlotte and Böd of Gremista.

What's nearby

  • Up-Helly-Aa Exhibition - 11 min walk
  • Lerwick Town Hall - 17 min walk
  • Clickimin Broch - 2 min drive
  • Bain's Beach - 3 min drive
  • Shetland Museum - 3 min drive

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • Da Haaf Restaurant - 10 min drive
  • The Lounge Bar - 3 min drive
  • Thule - 3 min drive
  • The Dowry - 20 min walk
  • Gurkha Kitchen - 1 min walk

About this property

Shetland Hotel

Comfortable hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Shetland Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Lerwick hotel is smoke free.

  • 64 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shetland Hotel offers 64 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lerwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Frequently asked questions

What is the cancellation policy at Shetland Hotel?

Shetland Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shetland Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Shetland Hotel on 21 May 2024 start from NZ$351.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shetland Hotel?

The closest beach to Shetland Hotel is Bain's Beach (1.5 km).

Is there a free airport shuttle available at Shetland Hotel?

No, Shetland Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shetland Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Shetland Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shetland Hotel?

No, pets are not allowed.

Shetland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 140 reviews" "
Rating 8 - Good. 71 out of 140 reviews" "
Rating 6 - Okay. 18 out of 140 reviews" "
Rating 4 - Poor. 4 out of 140 reviews" "
Rating 2 - Terrible. 6 out of 140 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

There are a few broken things in my room, and I could have used som instruction on how to operate heater. Staff were all friendly and helpfu!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

6/10 Okay

Michael

Business traveller
Stayed 1 night in Sep 2023

10/10 Excellent

Paul Kellond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very clean with everything we needed. Very friendly staff and so efficient.
Stayed 5 nights in Sep 2023

6/10 Okay

Catherine

Disliked: Cleanliness, property conditions & facilities
Liked that the property was near the terminal and had things to walk to. Staff was friendly and helpful. It’s an older hotel and some rooms are showing their wear. Our room was very musty.
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mary Ellen

Travelled with partner
The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Drab strange hotel, but is there any better choice
A very dark and drab hotel, couldn’t see out of any of the windows as are so dirty, bed was horrendous, smelt like it hadn’t been changed, and was so rickety it kept me awake all night. Thought it served a purpose and otherwise the room and bathroom was clean. Some weird things like they had wired the electrical socket into the light switch, so if you wanted to charge your phone you had to have the main light on (not ideal if you want to sleep) Breakfast was ok, though staff need training, they need to start thinking in the mindset of the customer, what is it that they want when they come for breakfast? They seem very regimented in, you are a single person, you must sit here where the single people sit, no you can’t sit there it’s laid up for 2, you are only 1. No that’s not hospitality- you should be asking the guest where they want to sit, there is plenty of space. There was plenty of staff at breakfast so no excuse for the juices, continental, fruit etc to be permanently ran out, staff were walking past, paying no attention to it.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
A 3 night holiday stay. Initial impressions were of a rather tired, dated hotel. The room was clean with adequate but basic facilities. Breakfast was good but spoilt by the filthy windows looking out over the ferry terminal. Staff were very friendly and helpful.
Stayed 4 nights in Jul 2023