2/10 Terrible
Lisa
Travelled with family and small children
19 Feb 2024
Disliked: Property conditions & facilities
The floor in the room is dirty, has dust bunnies and food particles, plus it is sticky. We found a bootle cap and what look like a vap cap. The microwave was not cleaned. The wall and ceiling have red stains(pray it is not blood). The there is no coffee table, no linen for the sofa bed. There is 1 waste basket only without any extra liner. The bathroom and tub didn’t appear to be clean after the previous occupants. Still has hair and soap residue. We didn’t let the kids use the tub to shower. Besides the poor housekeeping, the room needs a remodel and update. There are holes poorly patched on the wallpaper wall. The sliding door and screen don’t work, rain came leak in. The grout on the bathtub and the baseboards were done poorly and it looked un-smooth and dirty. The cabinets have chips and stains, drawers are hard to open. The sofa/sofa bed have stains and the mattress inside smelled like urine. Honestly if we were not tired, I would probably left and do the 2-3 hours drive home. Also the breakfast is subpar with no selection. It is less than a basic continental breakfast. The scramble eggs are made from powder with no seasoning. When we got there, no milk for the cereal, no OJ. There is only toasts, no other pastries. The oatmeal is a bit watery. There is yogurt and 4 choices of cereal. If there is an event going on next door at the convention center. Can get a bit noisy with traffics. Will not be back nor recommending. The only thing good is the staff are friendly.
Lisa
Stayed 1 night in Feb 2024