4/10 Poor
Seta
Travelled with family
27 Jun 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Take this as feedback, not a complaint. I booked 2x Luxury Suites and were given two of the grottiest rooms on 2nd floor which I suspect were the Double rooms. Rooms were side by side but were completely different in decor, made up of random pieces of furniture and mismatched stained linen. Aircon didn't work for one of the rooms, wifi and tv (no channels) didn't work. Towels were disgusting and were better as bath mats. No tea and coffee making facilities in either room. Floors were cleaned with an oily substance which made the chipped and cracked tiles slippery to walk on. Door handle was broken for 1 room which made it uneasy to sleep or leave the room. On the positive side your location is conveniently located close to town, there is a great 24hr car wash place round the corner (full clean inside and outside FJD$15, ask for Talei!) 24hr reception and the young lady at reception was friendly. Suggest you have a look at what other hotels are doing in Nadi to better line up your property better.
Seta
Stayed 2 nights in Jun 2023