A family-friendly stay in National Park Village awaits you at Plateau Lodge. Within just a 10-minute stroll, you'll find Fishers Track and Marton Sash and Door Cycling Park. Highlights at this eco-friendly motel include free in-room WiFi. .This motel offers free WiFi in public areas, a library and a terrace. Other amenities include spa services, laundry facilities and ski storage. Continental breakfast is available daily between 7:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 3-property class National Park Village motel include Old Coach Road Bike Trail and Whakapapa Ski Area.
Tongariro National Park Whakapapa Visitor Centre - 11 min drive
Whakapapa Ski Area - 20 min drive
Tongariro Alpine Crossing - 25 min drive
Getting around
Taupo (TUO) - 78 min drive
Restaurants
Schnapps Bar - 7 min walk
Eivins Bistro Bar - 2 min walk
The Station Cafe and Restaurant - 12 min walk
Basekamp - 4 min walk
Macrocarpa Cafe - 10 min walk
About this property
Plateau Lodge
Comfortable eco-certified motel, walk to Fishers Track
As a guest of Plateau Lodge, you'll find spa services, a library, and a terrace. WiFi is free in public spaces. Gift shops/newsstands, ski storage, and tour/ticket assistance are also featured at the family-friendly Plateau Lodge. Self parking is free. A complete renovation of Plateau Lodge was completed in February 2024.
Smoking is allowed in designated areas at this 3-star National Park Village motel.
1 building
1 floor
22 guestrooms or units
Built in 1993
Childcare (surcharge)
Ski lift tickets
Ski equipment storage
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Front desk safe
Tour and ticket information
Library
Terrace
Garden
Gift shop
Fireplace in lobby
Television in lobby
Smoking in designated areas
Microwave in a common area
Fridge in a common area
Plateau Lodge offers 22 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested. Renovation of all guestrooms was completed in February 2024.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Awards and affiliations
Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Area shuttle (surcharge)
Ski shuttle nearby
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 24 for adults and NZD 19 for children
Things to do
Arcade/game room
Bicycle shuttle
Bicycle storage
Bicycle tours
Books
Library
Playground
Ski passes
Ski storage
Table tennis
TV in common areas
Family friendly
Arcade/game room
Baby toys
Children's books
Children's games
Children's toys
Highchair
In-room babysitting
Laundry facilities
Playground
Trampoline
Conveniences
Gift shop/newsstand
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Housekeeping on request
Tour and ticket assistance
Outdoors
Garden
In a national park
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in public areas
No lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
More
At least 10% of profits reinvested in community and sustainability
At least 80% of food locally-sourced
Building
Built in 1993
Communal living room
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Fireplace in lobby
Floor
Local culture and ecosystem education
Locally-owned and organised tours and activities
Renovated entire property - February 2024
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
More
Bulk dispensers for toiletries
Eco-friendly toiletries
Heating
Individual decor
Individual furnishings
LED lighting
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 55.00
Express check-out available
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for NZD 35.0 per day.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately NZD 24 for adults and from NZD 19 for children
Late check-out fee: NZD 55.00 (subject to availability)
Rollaway bed fee: NZD 35.0 per day
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Property Registration Number 9429036926015
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village
Frequently asked questions
What is the cancellation policy at Plateau Lodge?
Plateau Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Plateau Lodge?
As of 16 May 2024, prices found for a 1-night stay for 2 adults at Plateau Lodge on 20 May 2024 start from NZ$145.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Plateau Lodge?
Yep, Plateau Lodge has a free self car park.
Is there a spa on site at Plateau Lodge?
There's no onsite spa, but this property does offer services like massages.
Is Plateau Lodge family-friendly?
You bet! With amenities such as babysitting services and a playground, as well as highchairs and children's books in the guestrooms, it's no surprise that Plateau Lodge is a hit with families.
Does Plateau Lodge serve breakfast?
Yeah, continental breakfast is on offer daily between 7:30 AM and 9:00 AM.
Is there a free airport shuttle available at Plateau Lodge?
No, Plateau Lodge does not offer an airport shuttle service.
What time are check-in & check-out at Plateau Lodge?
Check-in begins at 2 PM. Check-out time is 10 AM.
Are pets allowed at Plateau Lodge?
No, pets are not allowed.
Plateau Lodge Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 147 out of 293 reviews" "
10 - Excellent
147
Rating 8 - Good. 103 out of 293 reviews" "
8 - Good
103
Rating 6 - Okay. 38 out of 293 reviews" "
6 - Okay
38
Rating 4 - Poor. 2 out of 293 reviews" "
4 - Poor
2
Rating 2 - Terrible. 3 out of 293 reviews" "
2 - Terrible
3
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
6/10 Okay
Jack
Travelled with partner
8 Feb 2024
Liked: Cleanliness, staff & service
We booked a room in the lodge, and we rather disappointed in the room. The listing and the description did not match the room. The Expedia listing stated room was double with single (although the bed was listed as queen, it was not). The "single" was a bunk bed, and it made the room extremely cramped - and hard to move around. The listing should be more accurate, and clearly state that the rooms in the lodge share a bathroom at the end of the hall. The room was clean and well kept, but very cramped. Another room we saw in the lodge had only one bed and that configuration would be much better than the one we booked.
This is a hikers/skiers place — very basic but great location and reasonable price. We had a 2-bedroom unit— queen in one, two singles in other. Small living space included a good little kitchen. Right in the heart of the village so good access to everything. Beds were pretty soft, but passable. We’d stay there again given the great access. Pretty clean and pretty quiet.
Colin
Stayed 1 night in Feb 2024
8/10 Good
Helen
Travelled with family
5 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Can improve on hardware, but fantastic staff.
Great to have them drop us off at the train station at the end of our atay. They were also kind enough to let us check out later as our train left at 3pm.
Vicky is passionate about her job and is very caring and friendly. Efficient and no fuss.
The onky draw back is the the apartment we stayed has 2 levels, and going to the bathroom at night means negotiating steps which is not user friendly for the aged and the young. The heater in the sitting room is also very noisy and the sofa-bed is broken. Due to the above in-room issues, my husband didn't rest well. Otherwise it will be a five star.
Beautiful! I stayed in a king pod, it was fantastic. It was spacious, clean, had a fridge, microwave and kettle. The lady at check in was very friendly and helpful. Highly recommend!
We choose this property as it was convenient when attempting the Tongariro crossing. We choose the shared facilities so much like a youth hostel with lots of kitchen equipment and shared bathroom. Really good to speak to other guests who had their own stories about their travels. Would stay here again as lots of other hikes around the area. The crossing was ama img as we luckily had a perfect sunny day.