2/10 Terrible
Carla
Travelled with group
5 Mar 2024
The hotel advertises a complimentary shuttle bus to the airport. We had to wait close to an hour for them to send a taxi because their shuttle bus was not running. We have a very early flight, so by the time we haven’t got to the hotel, we’re not here for very long . Then, did nothing to try to rectify the situation or take any accountability. Then gave us the key to the wrong room that had already been occupied by someone else. The customer service was so poor and nothing was done in our favor. Do not recommend at all.
Carla
Stayed 1 night in Mar 2024