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Fitzherbert Castle Motel puts you in the heart of Palmerston North, within just a 10-minute stroll of The Square and City Library. Highlights at this motel include in-room free WiFi and LCD TVs.
This motel has free WiFi in public areas, express check-in, and express check-out. Other amenities include a snack bar/deli and laundry facilities. Full breakfast is available daily between 7 AM and 9 AM. There's also the convenience of free self parking.
Sights within a 10-minute walk of this 3.5-star West End motel include Palmerston North Convention Centre and Te Manawa.
Fitzherbert Castle Motel ratings based on 204 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Fitzherbert Castle Motel
Everyone (95)Couples (71)Business (2)Family (34)
5 out of 5
Great stay and very friendly service. Place was tidy and cosy. Would happily stay again.
Posted by Karen on 29 Apr. 2024
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4 out of 5
All good
Posted by Hai on 25 Apr. 2024
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3 out of 5
We stayed one night before an early flight. Check in staff was super lovely and nice. The room was dated but overall ok. Bed was ok but terrible pillows. There was a bra on the ground which made us a little worried about how clean the room was but the sheets did look fresh.
Probably the biggest let down was that the car parks were tiny and there was not enough. We have a Ute so a bit of a bigger car and parked in one of the only parks we could fit in but then we went out to grab some dinner and when we came back there was a small car parked in the spot and due to the odd angles of the building the only spot left there was no way we could fit so had to park out on the street which ended up being ok but just disappointing when you book somewhere for the safer parking and end up having to park on the street.
Posted by Mel on 10 Apr. 2024
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Comment from Hotel Management
10 Apr. 2024
by Andy
Hello Mel!Sorry for the inconveniences you have mentioned - on the cleanliness of the rooms we do not take any shortcuts, so that is absolutely unacceptable - so sorry about that.We have talked this over with our housekeepers as well to make sure it never happens again.In cases of awkward parking, we do have roadside parking for our motel guests that are located right by our entrance, with 2 functioning CCTVs run by us :)Kind regards,Andy
5 out of 5
Very tidy room. Friendly staff.
Posted by Shane on 12 Mar. 2024
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Comment from Hotel Management
19 Mar. 2024
by Andy
Thank you for the kind review :)Kind regards,Andy
5 out of 5
Friendly welcome thank you. Nice room.
Posted by Allan on 20 Feb. 2024
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Comment from Hotel Management
10 Apr. 2024
by Andy
Thank you Allan! Glad you enjoyed the stay.Kind regards,Andy
5 out of 5
This is an exceptional property. Affordable and somehow lavishly comfortable and clean and well managed.
Posted by Michael on 27 Jan. 2024
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Comment from Hotel Management
28 Jan. 2024
by Andy
Hello Michael!Awesome to hear you enjoyed the stay :)Kind regards,Andy
5 out of 5
Posted by Grant on 22 Dec. 2023
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3 out of 5
.
Posted by Cindy R on 30 Nov. 2023
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4 out of 5
Central Palmerston North on Fitzherbert ave. Motel entrance was hard to spot for first time visitor.
Posted by Gowan on 3 Nov. 2023
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5 out of 5
Would certainly stay again, helpful staff and lovely unit.
Posted by Madeleine on 31 Oct. 2023
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Comment from Hotel Management
16 Dec. 2023
by Andy
Oh thank you for the kind words Madeleine!We'd love to have you back as well.Kind regards,Andy
There's a snack bar/deli on site. Public spaces have free WiFi. Fitzherbert Castle Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Palmerston North motel.
1 building
14 guestrooms or units
2 levels
Deli
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free parking nearby
Transport
Parking: Free self parking
Room Amenities
Fitzherbert Castle Motel offers 14 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
LCD television
Digital channels
Premium channels
DVD player
Refrigerator
Microwave
Electric kettle
Kitchenware
Luxury bedding
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Sound-insulated rooms
Heating
Portable fan
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 9 PM
Special check-in instructions:
The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 9 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 20.0 per day.
Cribs (infant beds) are available for NZD 20.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7 AM
Front desk closes daily at 9 PM
UnionPay
Debit cards not accepted
Staffed front desk
Smoke detector
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately NZD 10.00–18.00 for adults, and NZD 10.00–18.00 for children
Crib (infant bed) fee: NZD 20.0 per day
Rollaway bed fee: NZD 20.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fitzherbert Castle
Fitzherbert Castle Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Palmerston North
Fitzherbert Castle Motel Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Motel Motel Palmerston North
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
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Frequently Asked Questions
Fitzherbert Castle Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Fitzherbert Castle Motel has a free self car park.
You bet! With amenities like laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise Fitzherbert Castle Motel is a hit with families.
No, Fitzherbert Castle Motel does not offer an airport shuttle service.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
