Penang Holiday Packages

Clean rooms,nice pool but very crowded over week end. Friendly staff. Good breakfast. Conveniently located for straits quay & gurney centre. GREAB transport very cheap but you need an app. Lovely terrace overlooking beach.

During this trip We had been staying The Face Suites and Pullman in KL but Angsana has surpassed them all as it was modern, new, luxurious and an amazingly beautiful seaview. The only point not so perfect was the hotel was so big but the gym was a bit small compared to other 5* hotels. Also it was a bit secluded. It took 40-45 minutes to get to George town. But if anyone wants a peaceful and relaxing holiday then staying at Angsana would be a perfect place

Staff were very helpful. The coffee lounge was too limited.

We stayed for five nights in a Deluxe room which was spacious and comfortable with enough room for two large suitcases. The hotel is conveniently located between two shopping malls which makes it easy if you need something from the pharmacy or supermarket. We didn't dine in the restaurants but we did order room service, disappointed in the lack of late night snack options, also twice we ordered meals and the french fries were cold, another time I repeated the order back over the phone and the order was still wrong. Only criticism is the rooftop pool/bar area is seriously lacking in shade. There are four umbrellas for the pool lounges (not nearly enough) and no other shade is offered which makes it very hot if you're up there for a few hours enjoying the pool. The bar is open and has no shade, it started pouring down one afternoon we were in the pool and the bar staff had to very quickly pack up the bar as everything was getting wet. If it was undercover I'm sure guests would happily sit and enjoy a drink even if it was raining. There is no shade over the lounges/high tables which means it's not pleasant to sit up there and have a drink and a snack as you're sitting in full sun. The rooftop bar/pool area also lacks atmosphere and ambience, the music is quite loud and would not be to everyone's taste. Concierge staff were helpful, especially Jacob who organised a taxi to pick us up when we got stranded at Farlim Night Market after waiting 1.5hrs trying to get a cab back.