6/10 Okay
Marie
Travelled with family, Travelled with family and small children
23 Feb 2024
Liked: Staff & service
Disliked: Amenities
Property- overall the property is relaxing, don't go here for activities or nightlife. I wish they would give out map of the area, because the place is massive, it was hard to find the bars and pantry. This property is so far from downtown, uber/taxi rides will be costly. I wouldn't mind staying in the hotel if they had enough food/amenities/activites. Pools are abundant, great for families. There's a giant slide, kids love that. But there is no playground which is a bummer, given that their property is massive. Shuttle to the beach comes in every hour, but if you want a good umbrella-shaded spot, reserve a spot in the front desk for the earliest shuttle which is 11. The beach is rocky, there's a sudden dip.
Food- does not feel like an all inclusive resort because it only has 2 restaurants, the buffet (which had good food but can be tiresome) and benihana style one. then for lunch, these are closed, and they only have the 1 in the beach and 1 poolside which offer very limited food options. Pantry is only in one tower, and towers are far apart. I wish they had one for every area, it was very inconvenient and it wasn't stocked all the time.
Rooms- we loved the beds! very comfortable. we would love the shower & separate tub combo, but only a curtain separates it from the room, causing so much water on the floors. We had to control the tv with our phones, which is inconvenient.
Massage- this is extra charge but it's worth it.
Overall: 5/10, not be staying here again
Marie
Stayed 4 nights in Feb 2024