Shadow Basin Chair Tours and Activities

Beautifully appointed rooms with all the creature comforts one could wish for. There are thoughtful little touches like welcome chocolates, wine and a cheese platter in the rooms, not to mention cookies in the waiting areas. Service was warm and cheerful, and the breakfast spread was delicious. It's one of those places that made us want to return to stay longer!

Plenty of space, good sized bathroom and bedroom, wifi was diabolical, kettle lid didn’t close properly, and hot plates on stove top were mediocre

Happy hour! Free wine, beer and snacks each day between 5 & 6 PM. Close to everything. Short walk to the Kiei Park where we got see 4 kiwi at close quarters, and other New Zealand birds and the Tuatara. Also the chairlift is close as well as a short walk to the centre of Queenstown and its foreshore. There is a bit of a hill, but careful planning of our path minimised this. There is a nice cosy lounge which gives it a homely feel. Rooms are well appointed if a little small, but hanging out in the lounge ameliorated this , and at happy hour we got to meet new people.

Friendly helpful staff.

This place and the staff are exceptional, one of the best places we have ever stayed. We will be back.