4/10 Poor
Cheryl
9 Mar 2024
Liked: Cleanliness, staff & service
It is trying really hard, but not in safe area
Let's start with the good. There are accessible rooms on the first floor. The hotel staff are friendly and helpful, most of the time. There is a decent breakfast, but it is mostly reheated frozen food and the standard waffle fare. Plenty of parking.
The not-so-good. The wifi was trash. I ended up using my mobile hotspot to do work. The room opens directly to the outside, which is partially covered. This means that when it rains or snows, the walkway gets wet and very slippery. If you have mobility issues, be careful. I fell while I was there.
The room was ok if you can walk around. I have low mobility and I could not wheel into the bathroom. The seam from the carpet to the tile was too high. I had to lift me and the chair one wheel at a time to go back and forth. Once in, the bathroom was large enough and had a few handrails. The shower was set up well enough, but there was very little hot water. It took several minutes to get anything near warm. The sink is just weird. It is too high and too far back to be useful for those in a wheelchair.
The bed was comfortable, but there was too little space to move around in the room easily. The room was not cleaned very well because there was still a coat in the closet when I entered.
The really bad: The area is not a safe neighborhood. It is in the part of Syracuse that people worry if you live there. Do not go out at night. In other words, there is a reason that you have to be buzzed in at 6PM on a Sunday.
Stay anywhere else.
Cheryl
Stayed 5 nights in Feb 2024