Save

Citadines Shinjuku Tokyo

3.5 star property
Comfortable suburban aparthotel near Isetan Department Store Shinjuku

Choose dates to view prices

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Property entrance
Executive Studio (Twin)
In-room safe, desk, blackout curtains, iron/ironing board
Studio Executive Twin | Room amenity
Reviews
9.2

Wonderful

Popular amenities

  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Your area essentials

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Popular LocationIsetan Department Store Shinjuku10 min walk
  • Popular LocationShinjuku Gyoen National Garden15 min walk
  • Popular LocationTokyo Tower6 min drive
  • AirportTokyo (HND-Haneda)37 min drive

Room options

Studio (Twin)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Toilet with electronic bidet
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

Studio (Double)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Toilet with electronic bidet
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Executive Studio (Double)

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
Toilet with electronic bidet
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Executive Studio (Twin)

Highlights

Individually furnished
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Heating
Blackout curtains
  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

Similar properties

About the area

Tokyo

Citadines Shinjuku Tokyo puts you in the heart of Tokyo, within a 20-minute stroll of Isetan Department Store Shinjuku and Omoide Yokocho. Highlights at this aparthotel include a 24-hour gym, and in-room kitchenettes and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a soaking tub, slippers and free toiletries. An iron/ironing board, a desk and a phone are also available. .This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a computer station. Each morning buffet breakfast is available. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Shinjuku aparthotel include Tokyo Anime Center and Tokyo Tower.

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • National Stadium - 2 min drive
  • Waseda University - 5 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • さっぽろラーメン 桑名新宿御苑店 - 1 min walk
  • つけ麺大成 - 2 min walk
  • カレー王国けらら - 2 min walk
  • 辛麺華火新宿御苑店 - 1 min walk
  • 松屋 - 1 min walk

About this property

Entire place

Citadines Shinjuku Tokyo

Comfortable suburban aparthotel near Isetan Department Store Shinjuku
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness centre, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cots (infant beds): JPY 550.0 per day
  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Microwave
  • Electric kettle
  • Water dispenser
  • Cookware/dishes/utensils

Dining

  • Daily buffet breakfast available for a fee: JPY 1,320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840.0 per day

Bathroom

  • 1 bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008
  • Living plant wall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on June 5, 2024, from noon to 4PM. All facilities that use power, including the lift and car park will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1320 for adults and from JPY 660 for children
  • Self-parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

What is the cancellation policy at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 16 Jun 2024 start from NZ$265.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citadines Shinjuku Tokyo?

Yep, Citadines Shinjuku Tokyo has a self car park for JPY 2750 per night.

Are there any beaches close to Citadines Shinjuku Tokyo?

The closest beach to Citadines Shinjuku Tokyo is Odaiba Beach Park (8.8 km).

Is Citadines Shinjuku Tokyo family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Citadines Shinjuku Tokyo is a hit with families.

Are there hot tubs in the rooms at Citadines Shinjuku Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does Citadines Shinjuku Tokyo serve breakfast?

You bet, buffet breakfast is offered daily.

Is there a free airport shuttle available at Citadines Shinjuku Tokyo?

No, Citadines Shinjuku Tokyo does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Shinjuku Tokyo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Citadines Shinjuku Tokyo?

No, pets are not allowed.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1534 out of 2571 reviews" "
Rating 8 - Good. 864 out of 2571 reviews" "
Rating 6 - Okay. 136 out of 2571 reviews" "
Rating 4 - Poor. 27 out of 2571 reviews" "
Rating 2 - Terrible. 10 out of 2571 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Delaney

Liked: Room comfort
big room, but just okay
We chose this hotel because of the amount of space, and it was great to have the extra square footage in Tokyo! But it came at the cost of location (about 10-15 min walk from metro stops), and the room itself was just average. I don't think it had been updated in a while, and there were a couple dirty spots in the room. The staff were friendly and helpful. Overall I would recommend this place if amount of space is a priority.
Stayed 4 nights in Feb 2024

8/10 Good

Ying Ki

Liked: Cleanliness, amenities, property conditions & facilities
Appreciate for cleansing my room every single day. For the first day, there were no slippers but not for the second day, so i guess somehow the satisfaction depends on different room attendants.
Stayed 3 nights in Feb 2024

8/10 Good

Wee Lee, Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean, room is spacious. We love the restaurants around the hotels, and amentities. The only downside is that the nearest train station is 450m away, took us 7-8mins walk.
Stayed 5 nights in Feb 2024

10/10 Excellent

KELVIN LEE

Stayed 1 night in Jan 2024

6/10 Okay

Yiak Huat

Stayed 3 nights in Jan 2024

10/10 Excellent

Christian

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Han Mun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is welcoming, friendly, knowledgeable and professional.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Kristiann, Honolulu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great stay in quiet part and of Shinjuku. Staff is very helpful, especially Kattel and Alessandro. They made our stay warm and assisted with dinner reservations. Love the tub at this hotel.
Stayed 5 nights in Jan 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just perfect in every way.
Stayed 4 nights in Jan 2024