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Tokyu Stay Shibuya

3.0 star property
Comfortable hotel near Shibuya Crossing

Choose dates to view prices

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room dining
Room amenity
Reviews
8.8

Excellent

Popular amenities

  • LaundryLaundryLaundry
  • Breakfast available
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Popular LocationShibuya Crossing11 min walk
  • Popular LocationTokyo Tower5 min drive
  • Popular LocationShinjuku Gyoen National Garden6 min drive
  • AirportTokyo (NRT-Narita Intl.)70 min drive

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 47 sq m
  • Sleeps 6
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Large Single Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room Non smoking（bunk bed up to 6 people）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non smoking（bunk bed up to 6 people）

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

View all photos for Standard Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Similar properties

Reception hall
Tokyu Stay Shibuya Shin-minamiguchi
Free WiFi
Air conditioning
Laundry
24/7 front desk
4.3 out of 5, Excellent, (956)
The price is NZ$606
for 1 night
includes taxes & fees
15 Jun - 16 Jun
Tokyu Stay Shibuya Shin-minamiguchi

About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.7 km (2.3 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 11 min walk
  • Tokyo Anime Center - 14 min walk
  • Yoyogi Park - 17 min walk
  • Tokyo Tower - 5 min drive
  • Shinjuku Gyoen National Garden - 6 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 70 min drive

Restaurants

  • モリバコーヒー 渋谷円山町店 - 1 min walk
  • うさぎ - 1 min walk
  • ターンテーブル - 1 min walk
  • JOURNAL STANDARD relume - 1 min walk
  • カリカリスパイス - 1 min walk

About this property

Tokyu Stay Shibuya

Comfortable hotel near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.
  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Building
  • Built in 1999
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 1 Jun 2024, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 13 Jun 2024 start from NZ$265.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 928 reviews" "
Rating 8 - Good. 367 out of 928 reviews" "
Rating 6 - Okay. 85 out of 928 reviews" "
Rating 4 - Poor. 14 out of 928 reviews" "
Rating 2 - Terrible. 9 out of 928 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great and spacious for Japanes hotels. The washing machine came in handy too. Recommend staying here if you don’t mind a walk to the station. If it’s just food and shopping you want it’s a great spot and you can find that with a few minutes. The staff are next level Japanese awesomeness. Very kind and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Choi Ha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised how quiet it was.. washer/dryer in the room a plus because it snowed while we were there..looks to have been built or renovated recently because everything looked brand new The only thing I didn’t like though was the automatic hall light which switched on EVERYTIME the person in the bed nearest to it moved.. solved by leaving the toilet door open so the sensor doesn’t pick up movement!
Stayed 6 nights in Feb 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo
The pillows were not comfortable. They were feather pillows I think. It is in a good area. Staff was pleasant
Stayed 2 nights in Feb 2024

10/10 Excellent

Aaron, Hilo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. About a 10min walk to Shibuya Station. Small food spots along the way.
Stayed 3 nights in Feb 2024

6/10 Okay

Wanling

Liked: Cleanliness, amenities, property conditions & facilities
This hotel lives up to the standard of a three-star hotel. The facility is clean and it has everything it is supposed to have. It feels like any other average business hotel like a Marriot Courtyard in the United States. Normally I would rate it higher, if it is not for one of the reception staffs who has treated me kind of rude when I arrived.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lilibeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Near Shibuya Crossing. Walking distance to shopping mall, train station and restaurants.
Stayed 4 nights in Jan 2024

10/10 Excellent

Antonia

Stayed 12 nights in Jan 2024

8/10 Good

Matt

Stayed 3 nights in Jan 2024