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Hotel Shibari Tulum - Restaurant & Cenote Club

4.5 star property
Luxury adults-only hotel, walk to Tulum Beach

Choose dates to view prices

Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Fitness facility
Yaakun Grand Cenote View | View from room
Breakfast, dinner, brunch served; international cuisine
Shizen Garden View Plunge Pool
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture4 min walk
  • Popular LocationPlaya Paraiso17 min drive
  • AirportTulum, Quintana Roo (TUY)24 min drive

Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

10/10 Exceptional

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

Premium bedding, pillow-top beds, minibar, in-room safe

Tsuri Jungle View Deluxe

10/10 Exceptional

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10/10 Exceptional

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
Rainfall showerhead
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$598
for 1 night
includes taxes & fees
22 Jun - 23 Jun
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About the area

Tulum

A luxury stay in Tulum awaits you at Hotel Shibari Tulum - Restaurant & Cenote Club. Within steps you'll find Tulum Beach and Ven a la Luz Sculpture within a short 5-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Kan Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the mud bath. The restaurant, ATTA, serves international cuisine and is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, pool loungers and lifeguards on site. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Tulum National Park.

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 4 min walk
  • Tulum National Park - 5 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Casa Jaguar - ‬5 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury adults-only hotel, walk to Tulum Beach
Hotel Shibari Tulum - Restaurant & Cenote Club offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Shibari Tulum - Restaurant & Cenote Club. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 64 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Shibari Tulum - Restaurant & Cenote Club offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 70-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Kan Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 70-inch Smart TV with satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number ICA1912108R8

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of 8 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on 13 Jun 2024 start from NZ$702.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club has a free self car park.

Are there any beaches close to Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Hotel Shibari Tulum - Restaurant & Cenote Club is a short 1-minute walk from Tulum Beach.

Is there a spa on site at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, Kan Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Hotel Shibari Tulum - Restaurant & Cenote Club has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What makes Hotel Shibari Tulum - Restaurant & Cenote Club a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Shibari Tulum - Restaurant & Cenote Club.

Is Hotel Shibari Tulum - Restaurant & Cenote Club family-friendly?

No, Hotel Shibari Tulum - Restaurant & Cenote Club is an adults-only property.

Is there a free airport shuttle available at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, Hotel Shibari Tulum - Restaurant & Cenote Club does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, pets are not allowed.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 113 reviews" "
Rating 8 - Good. 8 out of 113 reviews" "
Rating 6 - Okay. 5 out of 113 reviews" "
Rating 4 - Poor. 3 out of 113 reviews" "
Rating 2 - Terrible. 3 out of 113 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pebel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! The most beautiful hotel I’ve ever stayed at. Incredible. The staff is wonderful, the property is gorgeous, the food and drinks were delish! This is our new go to hotel in Tulum!
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Tulum and Hotel Shibari did not disappoint!! It’s a private, quiet hotel perfect for couples. The rooms are huge and ours had its own private hot tub. The highlight is the beautiful cenote that you can relax at in day beds or at the restaurant. It’s walking distance to all the beach clubs and great restaurants. The service was exceptional from check in to check out. 10/10 Highly recommend Hotel Shibari
Stayed 5 nights in Mar 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well-run hotel and one of the nicest in the Tulum hotel-district. The prices are reasonable and the staff is attentive and helpful. The cenote and surrounding deck are very attractive and relaxing and you will be very well looked after. The two less attractive aspects of this establishment for us were the limited menu at the main restaurant (seriously, there are only four or five decent dishes) and the incessant rave style music played a DJ 18 hours a day. Seriously, it is akin to water torture and disturbs what is otherwise a lovely peaceful area. One other detail worth noting is the difficulty getting in and out of the "hotel/beach area". Taxis there notoriously charge $50-60 each way just to take you to and from the hotels area to the "downtown" shopping area- which is only about 4.5 miles away. Also, stores and restaurants near the hotel charge a premium for modest/average merchandise and service because... once you are there in the hotel area you are literally a captive audience - not the fault of the hotel, of course. Just FYI
Stayed 5 nights in Feb 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2024

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 experience. From the moment we arrived we felt so at peace. Unreal experience, we will definitely be back
Stayed 2 nights in Mar 2024

10/10 Excellent

Erick Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful! The staff was very attentive, and the hotel was beautiful and comfortable and peaceful. We loved it!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, so relaxing and peaceful but still in a great location to beach clubs, shopping and nightlife. Excellent service from the staff. Breakfast was great everyday. Would highly recommend this property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Jenny

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel but terrible service.
The hotel itself was super nice with a cenote, which is quite unique, but the service was sub-par. There are a lot of staff always lounging around chatting and chilling but not actually servicing. Asking for water and coffee milk at breakfast took forever, again with the staff just chit chatting near us but not actually getting the water or milk. The “butler service” was also a bit useless. At check out we waited for 10 minutes for someone to help us with luggage (Butler said they were on it) but ended up just carrying them ourselves. Basically the hotel is just very disorganized and seems like there’s no management. It’s a good hotel if you don’t care about service basically!
Stayed 3 nights in Feb 2024

8/10 Good

Luis

Stayed 4 nights in Feb 2024