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Civic Hotel Autograph Collection

4.0 star property
Eco-certified Surrey hotel in City Centre with conference centre

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Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Outdoor spa tub
Exterior
Daily cooked-to-order breakfast (CAD 27.00 per person)
Reception
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Popular LocationHolland Park11 min walk
  • Popular LocationGuilford Town Centre4 min drive
  • Popular LocationHard Rock Casino Vancouver10 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)38 min drive

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9/10 Excellent

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Sheraton Vancouver Guildford Hotel
Pool
Hot tub
Spa
Pet-friendly
4.3 out of 5, Excellent, (1005)
The price is NZ$430
for 1 night
includes taxes & fees
15 Jun - 16 Jun
Sheraton Vancouver Guildford Hotel

About the area

Surrey

Civic Hotel Autograph Collection places you in the centre of Surrey, within just a 5-minute stroll of Central City Shopping Centre and within 15 minutes of Holland Park. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The coffee shop, Prado Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 7978 square feet (741 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 4-property class City Centre hotel include Port of Vancouver and Metropolis at Metrotown.

What's nearby

  • Holland Park - 11 min walk
  • Guilford Town Centre - 4 min drive
  • Hard Rock Casino Vancouver - 10 min drive
  • Coquitlam Centre - 15 min drive
  • Metropolis at Metrotown - 18 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • McDonald's - 5 min walk
  • Big Star Sandwich Co - 4 min walk
  • Uncle Fatih's Pizza - 2 min walk
  • White Spot - 6 min walk
  • Starbucks - 5 min walk

About this property

Civic Hotel Autograph Collection

Eco-certified Surrey hotel in City Centre with conference centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7978 square feet (741 square metres) and includes a conference centre. An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Civic Hotel Autograph Collection. For a fee, parking is available.

This 4-star Surrey hotel is smoke free.

  • 144 guestrooms or units
  • 21 levels
  • 7978 sq ft of conference space
  • 741 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and free newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and change of bedsheets can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: CAD 27 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • Ballroom
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 1 April:
  • Swimming pool
The property will be renovating from 27 May 2024 to 31 May 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 27.00 for adults and from CAD 15.00 for children
  • Self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

What is the cancellation policy at Civic Hotel Autograph Collection?

Civic Hotel Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 1 Jun 2024, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 14 Jun 2024 start from NZ$520.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Civic Hotel Autograph Collection?

Yep, Civic Hotel Autograph Collection has a self car park with in/out privileges for CAD 20 per day.

Are there any beaches close to Civic Hotel Autograph Collection?

The closest beach to Civic Hotel Autograph Collection is White Rock Beach (19.1 km).

Does Civic Hotel Autograph Collection have a pool?

Civic Hotel Autograph Collection has a pool. The pool is open 7:00 AM to 9:00 PM.

Does Civic Hotel Autograph Collection serve breakfast?

You bet, cooked-to-order breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Civic Hotel Autograph Collection?

No, Civic Hotel Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Civic Hotel Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Civic Hotel Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Civic Hotel Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 836 reviews" "
Rating 8 - Good. 195 out of 836 reviews" "
Rating 6 - Okay. 46 out of 836 reviews" "
Rating 4 - Poor. 23 out of 836 reviews" "
Rating 2 - Terrible. 37 out of 836 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay next to the mall and tram station. You have to pay for parking though because they share a garage with city hall.
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Amazing stay !! Highly recommand !
Amazing stay !! Beautifull rooms, and the staff is so nice and the restaurant has a great menu with Gluten Free and Vegetarian options.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kashif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was great, and the receptionist and staff were the most friendly and helpful I've ever encountered. The hotel made a lovely first impression, and everything about it was exceptional. It was clean, stylish, and the room itself was equipped with everything we needed and was very comfortable. Overall, we were very pleased with our stay and I hope to return for a longer visit in the future.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were friendly and very helpful!
Stayed 4 nights in Feb 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Malvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs. Clean and good food.
Stayed 4 nights in Nov 2023

10/10 Excellent

Dkara

Liked: Amenities, property conditions & facilities
Lovely
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very bright rooms, clean and appealing
Stayed 1 night in Feb 2024

10/10 Excellent

Sabiha

Stayed 1 night in Jan 2024