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Mercure Auckland Queen Street

3.5 star property
Hotel with a 24-hour fitness centre, steps from Queen Street Shopping District
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Auckland Queen Street

Individually decorated, individually furnished, desk, laptop workspace
Property entrance
Exterior
Superior Room, Balcony
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
500 Queen Street, Auckland, Auckland, 1010
    Queen Street Shopping District
    1 min walk
    University of Auckland
    4 min walk
    Auckland City Hospital
    11 min walk
    Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony (High Floor)

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Balcony (High Floor)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Property amenity
Rydges Auckland
Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1006)
The price is NZ$197
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Rydges Auckland

About the area

Auckland

Mercure Auckland Queen Street places you in the centre of Auckland, steps from Queen Street Shopping District and within a short 5-minute stroll of University of Auckland. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Plus you'll find a 24-hour front desk, dry cleaning/laundry services and multilingual staff. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 3.5-property class Auckland Central Business District hotel, attractions include Sky Tower and Auckland City Hospital.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Kebab King Grafton - ‬4 min walk
  • ‪St Kevins Cafe - ‬3 min walk
  • ‪37 K Road Cafe - ‬3 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk

About this property

Mercure Auckland Queen Street

Hotel with a 24-hour fitness centre, steps from Queen Street Shopping District
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Auckland Queen Street. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Auckland hotel is smoke free.

  • 96 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 35 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 23 for adults and NZD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lone Star

Things to do

  • 24-hour gym
  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 23 for adults and from NZD 8 for children
  • Covered self-parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

What is the cancellation policy at Mercure Auckland Queen Street?

Mercure Auckland Queen Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Auckland Queen Street?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Auckland Queen Street on 6 Oct 2024 start from NZ$151.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Auckland Queen Street?

Yep, Mercure Auckland Queen Street has a secured covered self car park for NZD 35 per day. Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Mercure Auckland Queen Street?

The closest beach to Mercure Auckland Queen Street is Takapuna Beach (7.7 km).

What makes Mercure Auckland Queen Street a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Auckland Queen Street.

Does Mercure Auckland Queen Street serve breakfast?

Yep, continental breakfast is offered on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Auckland Queen Street?

No, Mercure Auckland Queen Street does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Auckland Queen Street?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Auckland Queen Street?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Auckland Queen Street?

No, pets are not allowed.

Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 306 reviews" "
Rating 8 - Good. 100 out of 306 reviews" "
Rating 6 - Okay. 25 out of 306 reviews" "
Rating 4 - Poor. 10 out of 306 reviews" "
Rating 2 - Terrible. 7 out of 306 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy room next door. Walls not very soundproof.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay once again, thanks to all staff
Stayed 1 night in Jun 2024

8/10 Good

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Dannie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again!. We enjoyed our stay. Loan Star restaurant was amazing specially with the happy hour. Nice clean room.
Stayed 2 nights in Jun 2024

8/10 Good

Oon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Very pleasant staff from day to night shifts. Easy access into town by foot. Not great transport network. Otherwise seamless. Would recommend it.
Stayed 3 nights in May 2024

8/10 Good

Brian

Liked: Staff & service
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

kendyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated well at the property and the stay was comfortable and conveniently situated to catch a bus downtown and back. The Buffet Breakfast at Lone star was great which was included in our package. The staff wrote a birthday note for my son with some brownies which was very thoughtful. The water was great to have as a lot of hotels ive visted, including luxury 5 Star don't have complimentary water, which is a shame. The only thing that was disappointing was that the hotel is cashless (which we did not know) , the parking is very tight and limited and you can't freely come and go, you have to call someone to let you in and out. The room was very clean and modern and the beds were comfortably. The ventilation fan was really loud and couldnt be turned off, but the staff orovided us with ear olugs. Just bring your own ear plugs if you book.
Stayed 1 night in Jun 2024

8/10 Good

Zac

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent but needs pillow options
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay would stay there again
Stayed 1 night in May 2024

10/10 Excellent

Khristia

Stayed 1 night in Jan 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good bathroom
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my arrival until my departure, the hotel and service was impressive and i'll be back hopefully in the future!
Stayed 1 night in May 2024

6/10 Okay

Tristan

Liked: Cleanliness, staff & service
The parking wasn’t convenient having to park then goto reception to ask to open the garage door Also the room card had to be reprogrammed a couple times very frustrating
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Raghavan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was seamless. Staff were very friendly and welcoming and checked in on us each time we left the hotel. They had some handy hints and tips about places to visit and were genuinely customer focussed. The room itself was well priced and very well appointed including very clean and comfortable beds and plenty of charging points which made life easy. Will definitely recommend this venue and consider a return!
Stayed 1 night in Apr 2024

10/10 Excellent

Sunil, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, and nicely decorated. Enjoyed my stay
Stayed 2 nights in Apr 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room view of next door office block. "Coffee making facilities " was electric jug and instant coffee. Room nice and clean, although one bedside light not going, bed comfortable and great bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and friendly reception staff happy to give advice easy check in appreciated Room was clean to a high standard 👌 Would stay again happily Parking is expensive and none was available at hotel we could have parked a blovk from the hotel at their off site parking 😒 but thats city life for you Breakfast was good and they were accommodating and had gluten free items Enjoyed dinjnv at lonestar right next door
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely kind of a rough area, but right next to all the bars and clubs, so it was expected. The place itself was great.
Stayed 1 night in Mar 2024

8/10 Good

Brett, Hillsbourough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steep hills immediately outside. Difficult for walking. First room had a chirping noise. Moved to another room. Could not figure out how to turn bedside lights.
Stayed 2 nights in Mar 2024