Cairns Holiday Packages

Great staff and wonderful pillows! Best sleep

Very relaxing few days spend around Palm Cove. Very friendly staff, great amenities

The room we had was exactly like the website photos which is the first promising experience. Wonderful amenities, marvelous showers and comfortable beds. Everything we needed was in the rooms. We were also met with and were assisted by the most wonderful staff. They were extremely helpful and accommodating in every request we had. The accommodation was a couple of minutes walk to the beach, lovely restaurants and cafes. A five minute drive to supermarkets too for provisions. The location was perfect for a trip north to all that is to offer on the way to Port Douglas or to Cairns in the south and all the touristy must see locations. Lucky to have found this place.

We stayed for 1 night and enjoyed ourselves. The pool area was great, and the restaurant produced nice food. I thought the rooms were a great set up, and was nice to have seperate rooms for the kids. That being said, the lounges are tiny and not comfortable. The gym is sub par and felt the reception could be more friendly. When we arrived, the staff continued their personal conversation instead of greeting us. We stood there for an uncomfortable time before we were acknowledged. The same happened again the next morning when we went to reception to get a gym pass. The lady spent far too long talking to staff about a document. Surely, if they were customer service orientated, she would have told her staff to hold on for a second while she asked us what we needed... I actually had to jump in after a few minutes, and say "I dont mean to be rude, but we are just chasing a gym pass...". I then felt she hesitated to give it to is, considering we were checking out later that day. The wifi is also unreasonable. 2gb a day. And its slow. I turned it off and found normal reception faster. Overall, its nice enough, and we'd stay there again if the price stays competitive.

The protection from the Easterlies around the pool was a great bonus