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Best Western Nairobi Upper Hill

3.5 star property
Colonial Nairobi hotel in Nairobi Upper Hill with 4 restaurants

Choose dates to view prices

Photo gallery for Best Western Nairobi Upper Hill

Terrace/patio
Front of property
In-room safe, desk, free WiFi, bed sheets
Daily continental breakfast for a fee
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • Restaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
2nd Ngong Avenue, Nairobi
  • Popular LocationNairobi Hospital10 min walk
  • Popular LocationUhuru Park11 min walk
  • Popular LocationKenyatta International Convention Centre3 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)24 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
Best Western Plus Meridian Hotel
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1011)
The price is NZ$123
for 1 night
includes taxes & fees
27 May - 28 May
Best Western Plus Meridian Hotel

About the area

Nairobi

At Best Western Nairobi Upper Hill you'll be within just a 15-minute stroll of Nairobi Hospital and Uhuru Park. Highlights at this Colonial hotel include 4 restaurants and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a snack bar/deli and laundry facilities. Continental breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Nairobi Upper Hill hotel include Nairobi National Park and Kenyatta International Convention Centre.

What's nearby

  • Nairobi Hospital - 10 min walk
  • Uhuru Park - 11 min walk
  • Kenyatta International Convention Centre - 3 min drive
  • Nairobi University - 4 min drive
  • Yaya Centre - 5 min drive

Getting around

  • Syokimau Station - 22 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • Java KMA - 8 min walk
  • The Daily Café & Bistro - 13 min walk
  • Java Upper Hill - 9 min walk
  • Bonds Garden Restaurant - 15 min walk
  • Art Caffe - Britam Tower - 11 min walk

About this property

Best Western Nairobi Upper Hill

Colonial Nairobi hotel in Nairobi Upper Hill with 4 restaurants
There are 4 restaurants on site, along with a nearby snack bar/deli. Public spaces have free WiFi. A business centre and a meeting room are available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Nairobi Upper Hill. Self parking is free.

This 3.5-star Nairobi hotel is smoke free.

  • 84 guestrooms or units
  • 4 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Nairobi Upper Hill offers 84 accommodations with a safe and complimentary bottles of water. This Nairobi hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: USD 10 to 15 for adults and USD 8 to 12 for children
  • 4 restaurants
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Nairobi Upper Hill

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 to 15 for adults and from USD 8 to 12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

Is parking available at Best Western Nairobi Upper Hill?

Yep, Best Western Nairobi Upper Hill has a free self car park.

How much does it cost to stay at Best Western Nairobi Upper Hill?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Best Western Nairobi Upper Hill on 30 May 2024 start from NZ$189.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Nairobi Upper Hill serve breakfast?

Yep, continental breakfast is offered daily.

Is there a free airport shuttle available at Best Western Nairobi Upper Hill?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best Western Nairobi Upper Hill?

Yep, Best Western Nairobi Upper Hill has 4 restaurants.

What time are check-in & check-out at Best Western Nairobi Upper Hill?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Best Western Nairobi Upper Hill?

No, pets and service animals are not allowed.

Is there a golf course on site at Best Western Nairobi Upper Hill?

There isn't one on site, but Kenya Railway Golf Club is a short 12-minute walk away.

Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 151 reviews" "
Rating 8 - Good. 49 out of 151 reviews" "
Rating 6 - Okay. 7 out of 151 reviews" "
Rating 4 - Poor. 0 out of 151 reviews" "
Rating 2 - Terrible. 1 out of 151 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - peaceful amenities like pool shared with Fairview. Good bed, room, and food options.
Stayed 9 nights in Jan 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Dut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and close to town and there are a number of good restaurants in the area.
Stayed 1 night in Jan 2024

8/10 Good

Salima

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this Hotel. It was very convenient for both business and vacation. The staff are absolutely amazing. I felt very good. I would come back definetely.

10/10 Excellent

Krishna Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

8/10 Good

Shakeeb

Stayed 4 nights in Jul 2023

8/10 Good

Scott

Business traveller
Liked: Staff & service, property conditions & facilities
Cheap and cheerful and clean with a very nice garden nad garden bar
Stayed 3 nights in Jun 2023