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Mercure Gold Coast Resort

4.0 star property
Upscale spa hotel, walk to Palm Meadows Golf Course

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Photo gallery for Mercure Gold Coast Resort

Exterior
Indoor wedding
Business centre
Breakfast, lunch, dinner served; pool views
Eco-friendly toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Popular LocationPalm Meadows Golf Course3 min walk
  • Popular LocationThe Star Gold Coast6 min drive
  • Popular LocationCavill Avenue9 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)29 min drive

Room options

View all photos for Room, 1 King Bed, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort and Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort - Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Jetted bath
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Shower/bath combination
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Crowne Plaza Surfers Paradise, an IHG Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is NZ$217
for 1 night
includes taxes & fees
26 May - 27 May
Crowne Plaza Surfers Paradise, an IHG Hotel

About the area

Gold Coast

At Mercure Gold Coast Resort, you'll be 0.2 km (0.1 mi) from Palm Meadows Golf Course and 8.7 km (5.4 mi) from Surfers Paradise Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Future Therapy can include Swedish massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Green Dining, is open for breakfast, lunch and dinner. The Green Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the 2 outdoor tennis courts, gym and Hot tub plus access to bike hire. 10097 square feet (938 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a sauna and a kids' swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Carrara hotel include The Star Gold Coast and Cavill Avenue.

What's nearby

  • Palm Meadows Golf Course - 3 min walk
  • The Star Gold Coast - 6 min drive
  • Royal Pines Resort Golf Course - 6 min drive
  • Robina Town Centre - 8 min drive
  • Cavill Avenue - 9 min drive

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 29 min drive

Restaurants

  • McDonald's - 3 min drive
  • Roy's by Gemelli - 10 min drive
  • Randhawa's Indian Cuisine - 5 min drive
  • Cabukee Speciality Coffee - 6 min drive
  • Zarraffa's Coffee - 2 min drive

About this property

Mercure Gold Coast Resort

Upscale spa hotel, walk to Palm Meadows Golf Course
Mercure Gold Coast Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10097 square feet (938 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Mercure Gold Coast Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 292 guestrooms or units
  • 3 levels
  • 8 buildings
  • Conference rooms
  • 10097 sq ft of conference space
  • 938 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,097 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

What is the cancellation policy at Mercure Gold Coast Resort?

Mercure Gold Coast Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Gold Coast Resort?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Mercure Gold Coast Resort on 6 Jun 2024 start from NZ$165.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Gold Coast Resort?

Yep, Mercure Gold Coast Resort has a free self car park.

Are there any beaches close to Mercure Gold Coast Resort?

The closest beach to Mercure Gold Coast Resort is Surfers Paradise Beach (6.5 km).

Is there a spa on site at Mercure Gold Coast Resort?

Yep, Future Therapy is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Mercure Gold Coast Resort have a pool?

Yep, and guests recommend it! Mercure Gold Coast Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Mercure Gold Coast Resort?

Mercure Gold Coast Resort features 2 outdoor pools, a full-service spa and a health club.

What makes Mercure Gold Coast Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Gold Coast Resort.

Is Mercure Gold Coast Resort family-friendly?

You bet! With amenities like a children's pool and kids' meals, as well as free infant beds in the guestrooms, it's no surprise Mercure Gold Coast Resort is a hit with families.

Does Mercure Gold Coast Resort serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Gold Coast Resort?

No, Mercure Gold Coast Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Gold Coast Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Gold Coast Resort?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Gold Coast Resort?

No, only service animals are allowed.

Is there a golf course on site at Mercure Gold Coast Resort?

There is a golf course next to Mercure Gold Coast Resort.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1002 reviews" "
Rating 8 - Good. 334 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
I thought it very odd ,you can order from the menu but have to go collect your food and bring it back to your room , yet when I was unable to go down for breakfast as I had a medical procedure done ,my partner was told that he couldn’t take breakfast back to the room due to health and hygiene reasons which is in total contradiction to ordering food of the menu and bringing it to your room , all I wanted for breakfast was 2 waffles with syrup , they eventually let him take the waffles but no syrup , the mind boggles at how stupid people can be
Stayed 3 nights in May 2024

10/10 Excellent

Kathleen

Travelled with family
The Staff were very friendly . Our room was on the first floor and the young lady at reception asked if that would be ok . One flight of stairs as there are no lifts in the building . Parking was directly below us .
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very peaceful if you value good sleep. The rooms were very clean. Convenient basement parking. It's not really close to anything but only a short drive if you need to leave.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s old but maintained so well you don’t feel like it’s an older establishment and that’s pretty hard to do. Pools were awesome and clean. Service always friendly- no food this time around.
Stayed 1 night in Mar 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Carolyn

Travelled with group
Very pleasant
Stayed 2 nights in Jan 2024

10/10 Excellent

Mick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very quiet area it was super clean and staff were very pleasant. Pool was excellent
Stayed 1 night in Jan 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Property conditions & facilities
Disappointed
We had to change rooms as in the 1st room, the air conditioning wasn't working, fridge leaking and mouldy and shower wan't working. 2nd room was better but air conditioner was noisy and no fan in bathroom which is a hygiene risk also shower screen ended less than halfway across causing water to flood the floor. Tap in shower/bath worked but didn't turn water off completely from the other tap/showerhead. Limited kitchen crockery no plates, bowls, knives or forks which would help if people wanted to save money by having a meal in the room instead of eating out for all meals. Pool having no lifeguard and people bringing drinks in glasses from the bar with no regard for safety. No lifts in general except in lobby which has been modernised but the rooms have been left to deteriorate. House keeping came in when we had our 'do not disturb' sign up. Overall, wouldn't reccomend if staying for more than a couple of nights
Stayed 6 nights in Jan 2024

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad word to say about this property. Made our stay on the Gold Coast a smooth one! Shout out to the team providing breakfast each morning! It was so nice seeing their smiling faces each morning!
Stayed 7 nights in Jan 2024