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Aachener Stadthotel

Photo gallery for Aachener Stadthotel

Interior entrance
Property amenity
Single Room
Front of property
Breakfast area

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Jülicher Str. 91a, Aachen, 52070
  • Place, Carolus Thermen Bad Aachen
    ‪4 min walk‬
  • Place, Eurogress Aachen
    ‪9 min walk‬
  • Place, Aachen Cathedral
    ‪20 min walk‬
  • Airport, Liege (LGG)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Aachen

Aachener Stadthotel puts you in the heart of Aachen, steps from Ludwig Forum and within a 10-minute stroll of Carolus Thermen Bad Aachen. Highlights at this hotel include in-room free WiFi and tablet computers. .This pet-friendly hotel offers free WiFi in public areas, luggage storage and a lift. .In proximity to this Aachen-Mitte hotel you'll find High Fens – Eifel Nature Park.

What's nearby

  • Ludwig Forum - 3 min walk - 0.3 km
  • Carolus Thermen Bad Aachen - 4 min walk - 0.4 km
  • Eurogress Aachen - 9 min walk - 0.8 km
  • Aachen Town Hall - 17 min walk - 1.4 km
  • Aachen Cathedral - 20 min walk - 1.7 km

Getting around

  • Eurogress Aachen Bus Stop - 12 min walk
  • Düsseldorf Intl. Airport (DUS) - 66 min drive

Restaurants

  • ‪Berlin Grill - ‬10 min walk
  • ‪Öz Urfa - ‬11 min walk
  • ‪Taverne-Grill Alexander - ‬7 min walk
  • ‪Novo2 Lounge Bar & Eatery - ‬9 min walk
  • ‪Quynh Hoa - ‬4 min walk

About this property

Aachener Stadthotel

Aachener Stadthotel offers its guests a lift. Public spaces have free WiFi.

This Aachen hotel is smoke free.

  • 37 guestrooms or units
  • 4 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Aachener Stadthotel offers 37 accommodations with tablet computers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property entrance
Mercure Hotel Aachen Europaplatz
Aachen-Mitte
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 754 reviews
The price is NZ$156
includes taxes & fees
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Mercure Hotel Aachen Europaplatz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 1:00 PM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 12 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Centro Hotel Krone Aachen
Centro Krone
Centro Krone Aachen
Hotel Krone City-Eurogress
Krone Aachen City-Eurogress
Krone City-Eurogress
Centro Hotel Krone
Hotel Krone Aachen City Eurogress
Krone Aachen City Eurogress
Hotel Krone Aachen City Eurogress
Hotel Krone Aachen City - Eurogress Hotel
Hotel Krone Aachen City - Eurogress Aachen
Hotel Krone Aachen City - Eurogress Hotel Aachen

Frequently asked questions

What is the cancellation policy at Aachener Stadthotel?

Aachener Stadthotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Aachener Stadthotel?

No, Aachener Stadthotel does not offer an airport shuttle service.

What time are check-in & check-out at Aachener Stadthotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Aachener Stadthotel Reviews

Reviews

6.2
Rating 10 - Excellent. 27 out of 284 reviews
Rating 8 - Good. 90 out of 284 reviews
Rating 6 - Okay. 81 out of 284 reviews
Rating 4 - Poor. 48 out of 284 reviews
Rating 2 - Terrible. 38 out of 284 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sergio

Liked: Cleanliness, room comfort
Comfy, practical, affordable and at walking distance to the city center.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Debra

Disliked: Property conditions & facilities, room comfort
The room was very hot. Could hardly sleep.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photo's are missing leading, the photo's on your website are of the spa across the road not the actual hotel
Stayed 3 nights in Jan 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not stay again

I will not stay here again. I alreay booked and stayed many many hotel through hotels.com for more then 300times so far(Gold member during last 10years) One of most terrible one ever stayed amd do not.recommend. Surprisingly, Elevator which was built in 1967 is still running. Good location closed to Carolus
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Vicki

Liked: Staff & service
Disliked: Amenities
Didnt like nobody in reception from 10pm to 12pm
Stayed 1 night in Jun 2025
Verified

8/10 Good

Marjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big minus for the fact that there was no breakfast. For the first night we had small single room for two persons although I had booked double room. For the other two nights the kind receptionist arranged for a nice double room.
Stayed 4 nights in Jun 2022
Verified

2/10 Terrible

Olaf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Katastrophe!!!!
Stayed 1 night in Oct 2022
Verified

8/10 Good

Wojciech

Liked: Room comfort
Disliked: Cleanliness, staff & service

Cheap but OK

Contrary to previous reviews, the hotel is OK, especially for the price. The room is small and the bathroom is compact as well, yes, but they are definately enough. The rooms are facing a busy street, yes, but nothing disturbed our sleep. The room was clean, the water was hot. The good thing is the location -- very close to two museums, very close to the Thermen, many cheap eats in the vicinity. There are some problems though. First of all, advertised reception open times are a total lie -- the reception was never open in the morning, and they close not at 22:00 as advertise. There is a self-check-in available, but you cannot count on a possibility of leaving your bags before or after your stay. Second of all, the "non smoking room" stank of cigarettes. Thirdly -- mattress is indeed very, very soft. It's OK for a few nights though!
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Fahim

Disliked: Cleanliness, amenities, property conditions & facilities
I booked a stay at this hotel through Expedia, but was unable to sleep due to extremely poor conditions. The entire building was under construction and had an overwhelming odor. The room lacked basic amenities such as cups or glasses, a safety box, shampoo, soap, even a shower head, and even lighting—believe it or not, I had to rely on the bathroom light to illuminate the room. The bed was extremely unstable—just a single cough caused it to bounce so much that I nearly fell off. The toilet flush wasn’t working properly, there was no phone in the room to call for assistance, the closet was broken, and the staircase leading to the rooms was not only damaged but smelled terrible. To make matters worse, there was no reception service after 11 PM. I checked in around 10 PM, and upon seeing the condition of the room, I went to find help, only to discover the front desk was already closed. I had to leave the hotel just to buy water and disposable cups. By the time I returned, the main entrance was locked, and I was forced to enter through the back. This stay was extremely disappointing and far below even the most basic hospitality standards. I kindly request a full-night stay compensation for the time wasted and the distress I experienced.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Tanja

Disliked: Cleanliness, amenities, property conditions & facilities
Ja
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Angelika

Disliked: Cleanliness, property conditions & facilities
Zimmer und Hotel insgesamt nicht sehr ansprechend. Teilweise schmutzige Böden. Keine weitere Unterstützung durch Hotelleitung bezüglich von Anbieter fälschlicherweise doppelt abgebuchten Zimmerbetrag. Kein Frühstück unter Hinweis auf aktuelle Hygienebestimmungen des Bundeslands. Ehemalige Frühstücksräume wirken wie eine Baustelle
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Roland

Disliked: Cleanliness, amenities, property conditions & facilities
Leider war es kein schöner Aufenthalt. Das Zimmer lädt nicht zum Verweilen ein und alles sieht viel schlechter als auf den Bildern aus. Ganz sauber war es auch nicht und eine Nacht wäre fast das Unglück passiert, dass der Nachteingang durch Vorgänger unzugänglich gemacht wurde. Ich brauche Zimmer nur zum Schlafen, doch das Zimmer war eine Zumutung. Immerhin war das Personal gut und nett.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Rebekka

Disliked: Cleanliness, amenities, property conditions & facilities
Keine nächtliche Besetzung der Rezeption. Nachts war Randale auf dem Flur. Habe mich sehr unsicher gefühlt. Haare und Wimpern an der Bettwäsche. Keine Möglichkeit für gedämpftes Licht, sehr ungemütlich. Bad sollte eine Grundreinigung erhalten: Fließen dampfreinigen, Fugen und sanitäre Einrichtungen
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Heiko

Nur zum übernachten ok wenn man wirklich keine Wünsche hat
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Sabah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staub, Schimmel, Spinnen, kaputte Duschtür, Schimmel an der Tür.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
Es wurde zwar versucht optisch die Zimmer etwas modern zu gestalten, leider ist der Zustand was Sauberkeit betrifft eine Katastrophe... In den Duschen ist von oben bis unten alles voll Schimmel (ein bisschen in den Ecken wäre ja noch "in Ordnung") und es sieht aus als wäre nie geputzt worden. Ebenso in den Fensterrahmen Schimmel, sowie Schmutz auf dem Boden, Haare im Waschbecken und auf dem Bett, Flecken auf der Bettdecke usw. Wir sind nach einer Stunde wieder abgereist und in ein anderes Hotel umgezogen. Mein autistischer Sohn hat es nicht ausgehalten...
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Médiocre

Médiocre
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Jan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and old

150€ für eine verdammt schäbige Unterkunft. Im Flur hat es nach nassem Hund gerochen. Die Badfuge begannen fast an ein Eigenleben zu führen bei dem Schimmel. Man kann dort übernachten, aber der Preis ist eine Frecheit.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Dieter

Disliked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer hat das kleinste Bad das ich jemals in einem Hotel erlebt habe, renovierungsbedurftige Dusche. Fugenschimmel
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hellhörig, dreckig, klitzeklein. Würde ich nicht nocal buchen.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

NATSUKI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段は高いのにとても狭い。シャワールームが汚く狭い。洗面台も小さすぎる。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Merle

Als reine Schlafmöglichkeit ausreichend

Parkplatzsuche ist schwer (öffentlicher Parkplatz 5€ und Hotelparkplatz 8€ am Tag). Die Rezeption ist abends lange besetzt d das Personal äußerst zuvorkommend, aber morgens erst ab 12 Uhr, was es bspw. unmöglich macht morgens heißes Wasser für Kaffee zu bekommen. Die Zimmer und Flure sind recht eng und die Wände etwas dünn. Zimmer sind süß gestaltet und es gibt sogar einen smart TV um Streaming-Dienste zu schauen. Das WLAN war gut. Das Reinigungspersonal sehr zuverlässig, hat einen auch nicht um 8 Uhr aus dem Bett geschmissen. Keine Getränke und/oder Snackautomaten sowie kein Frühstücksangebot. Fahrstuhl vorhanden aber nicht Rollstuhlgerecht.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Evangeline

Disliked: Cleanliness, amenities, property conditions & facilities
Toilette ist nicht sauber, Kleiderschrank ist kaputt, Lampe ist kaputt, fernsehen funktioniert nicht, Toilette Belüftung ist zu laut.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Janni

Disliked: Cleanliness, amenities, property conditions & facilities
Haben diese Unterkunft spontan gebucht. Der Preis war top und für eine Nacht auch ausreichend. Allerdings sollte trotz des Preises die Sauberkeit und evtl auch der kleine vorhandene Fernsehen funktionieren.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Maximilian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer sind sehr klein, an den Wänden sind Wasserflecken und schwarzer Schimmel. Im Bad ist die dusche komplett verschimmelt, das wasser lässt sich nur schwer kalt stellen, das Waschbecken wird mit Klebeband repariert. Die Matratzen sind komplett voll mit gelben Flecken und Blut. Der TV geht auch nicht.
Stayed 3 nights in Apr 2023

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