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Mercure Hotel Aachen am Dom

3.5 star property

Photo gallery for Mercure Hotel Aachen am Dom

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Exterior
Daily buffet breakfast for a fee
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is NZ$166
includes taxes & fees
26 July - 27 July

Explore the area

View map
Peterstr. 1, Aachen, NW, 52062
  • Place, Aachen Town Hall
    ‪3 min walk‬
  • Place, Aachen Cathedral
    ‪5 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪14 min walk‬
  • Airport, Liege (LGG)
    ‪51 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

A hotel room with a sofa, a dining table, a TV, and a minibar.

Privilege, Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Accessible

A hotel room with a bed, a nightstand, a lamp, a mirror, and a door leading to a bathroom.

Standard Room, 1 Single Bed, Accessible

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a television, a chair, and a wall-mounted lamp.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Aachen

Mercure Hotel Aachen am Dom places you in the centre of Aachen, steps from Elisenbrunnen and within a short 5-minute stroll of Couven Museum. Highlights at this hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include multilingual staff, luggage storage and a front desk safe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. .In proximity to this 3.5-property class Aachen-Mitte hotel you'll find High Fens – Eifel Nature Park.

What's nearby

  • Aachen Town Hall - 3 min walk - 0.3 km
  • Katschhof - 5 min walk - 0.4 km
  • Aachen Cathedral - 5 min walk - 0.4 km
  • Theater Aachen - 6 min walk - 0.5 km
  • Carolus Thermen Bad Aachen - 14 min walk - 1.2 km

Getting around

  • Eurogress Aachen Bus Stop - 9 min walk
  • Cologne - Bonn Airport (CGN) - 63 min drive

Restaurants

  • ‪Nespresso N-Point - ‬3 min walk
  • ‪Domkeller - ‬3 min walk
  • ‪Louisiana Aachen - ‬6 min walk
  • ‪DINEA Café & Restaurant - ‬7 min walk
  • ‪Deniz Kebap Haus - ‬3 min walk

About this property

Mercure Hotel Aachen am Dom

As a guest of Mercure Hotel Aachen am Dom, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Mercure Hotel Aachen am Dom also features discounted use of a nearby fitness facility, a front desk safe, and a lift.

This 3.5-star Aachen hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Mercure Hotel Aachen am Dom offers 117 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

This Aachen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Novotel Aachen City
Aachen-Mitte
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 946 reviews
The price is NZ$159
includes taxes & fees
23 July - 24 July
Novotel Aachen City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (88 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

What is the cancellation policy at Mercure Hotel Aachen am Dom?

Mercure Hotel Aachen am Dom offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Aachen am Dom?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen am Dom on 26 Jul 2026 start from NZ$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Aachen am Dom serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Hotel Aachen am Dom?

No, Mercure Hotel Aachen am Dom does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Hotel Aachen am Dom?

Check-in begins at 3 PM. Check-out time is noon.

Mercure Hotel Aachen am Dom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 304 out of 730 reviews
Rating 8 - Good. 316 out of 730 reviews
Rating 6 - Okay. 82 out of 730 reviews
Rating 4 - Poor. 14 out of 730 reviews
Rating 2 - Terrible. 14 out of 730 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shoji

Liked: Cleanliness, amenities, property conditions & facilities
Frendly check-in , nice breakfast and early check out
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ivor Simmons

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located for someone looking to enjoy the tourist attractions which there are many only a few meters away.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yevhen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The location, the hotel 🛍️🏨 itself.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel stay. Great breakfast and big windows in room.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and well organized . The location was a bit noisy overnight. Breakfast average and very expensive for what it is. Staff was friendly and courteous/ professional.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Very clean room! Very quiet although across from elevator. Room 218 was quite nice. Excellent stay and very close to center of town.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff in a great location
Stayed 2 nights in May 2024
Verified

8/10 Good

Takahiko

Liked: Cleanliness, amenities, property conditions & facilities
Very good location for dinner and shopping.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

HASSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable distance to most of the old city, a friendly staff
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for more than one night

Lovely staff, top floor room with dedicated lift and panoramic views, thoroughly enjoyable
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

kyusik

Liked: Cleanliness, staff & service, property conditions & facilities
near amdom very good location
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located very centrally
Stayed 1 night in Oct 2023
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very close to historical centre. Staff is polite.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Aachen

Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time at this hotel. Staff were wonderful.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, would stay there again

Friendly staff, good hotel overall, clean, good value for money
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Nikolas

Liked: Cleanliness, property conditions & facilities, room comfort
Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in experience. I loved the room which was very clean and spacious very well done.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, modern room, but very little amenities: no fridge, no coffee machine or water heater, actually no coffee or water at all in the room, a tiny TV. This is ok if all you do is sleep in the room. But for the same money, you get better value elsewhere.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
It was a great room we were there for CHIO Aachen Clean, quiet and convenient
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, property conditions & facilities
Personal amable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access by car and shoppping area
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Shijie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located at good place. The front service is very good.
Stayed 4 nights in Jun 2024

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