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Metropolitan Al Mafraq Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
Gazebo
Terrace Twin Pool Access
Lobby
STUDIO KING POOL VIEW

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Spa
  • Gym
  • All-inclusive

Explore the area

Map
Al Mafraq, PO Box 6770, Abu Dhabi
  • Bawabat Al Sharq Mall
    ‪7 min drive‬
  • Ferrari World
    ‪21 min drive‬
  • Yas Marina Circuit
    ‪21 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪15 min drive‬

Room options

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About the area

Abu Dhabi

A family-friendly stay in Abu Dhabi awaits you at Metropolitan Al Mafraq Hotel. You'll be 29 km (18 mi) from Ferrari World and 32.1 km (19.9 mi) from Warner Bros. World Abu Dhabi. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .A day of pampering can include massages and mani/pedis. The buffet restaurant, Olive Branch, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, Hot tub and sauna. 2153 square feet (200 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Within a 30-minute drive of this 4-property class Al Mafraq hotel, attractions include Sheikh Zayed Grand Mosque and Yas Marina Circuit.

What's nearby

  • Bawabat Al Sharq Mall - 2 min drive - 2.3 km
  • Abu Dhabi University - 8 min drive - 13.6 km
  • Warner Bros. World Abu Dhabi - 17 min drive - 32.4 km
  • Yas Marina Circuit - 17 min drive - 30.0 km
  • Ferrari World - 17 min drive - 30.7 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 15 min drive

Restaurants

  • ‪بوابة الشرق مول - ‬7 min drive
  • ‪Chili's - ‬5 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪ستاربكس - ‬7 min drive
  • ‪بيت الشاي - ‬7 min drive

About this property

Metropolitan Al Mafraq Hotel

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Some rates at Metropolitan Al Mafraq Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Metropolitan Al Mafraq Hotel offers its guests 2 outdoor swimming pools, an outdoor tennis court, a health club, and Access to hot tub. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the family-friendly Metropolitan Al Mafraq Hotel. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 250 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Metropolitan Al Mafraq Hotel offers 250 accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukranian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AED 70 to 99 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Olive Branch

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 70 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Frequently asked questions

Is parking available at Metropolitan Al Mafraq Hotel?

Yep, Metropolitan Al Mafraq Hotel has a free self car park and free valet parking.

Are there any beaches close to Metropolitan Al Mafraq Hotel?

The closest beach to Metropolitan Al Mafraq Hotel is Yas Public Beach (15 km).

Is there a spa on site at Metropolitan Al Mafraq Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Metropolitan Al Mafraq Hotel have a pool?

Metropolitan Al Mafraq Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Metropolitan Al Mafraq Hotel?

Metropolitan Al Mafraq Hotel features 2 outdoor pools, a health club and 1 hot tub. All guestrooms come with premium bedding and 24-hour room service.

What makes Metropolitan Al Mafraq Hotel a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Metropolitan Al Mafraq Hotel.

Is Metropolitan Al Mafraq Hotel family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Metropolitan Al Mafraq Hotel is a hit with families.

Does Metropolitan Al Mafraq Hotel serve breakfast?

You bet, buffet breakfast is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Metropolitan Al Mafraq Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Metropolitan Al Mafraq Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Metropolitan Al Mafraq Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Metropolitan Al Mafraq Hotel?

No, pets are not allowed.

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 248 reviews
Rating 8 - Good. 97 out of 248 reviews
Rating 6 - Okay. 40 out of 248 reviews
Rating 4 - Poor. 14 out of 248 reviews
Rating 2 - Terrible. 17 out of 248 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamal, Fort Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jan 2025

4/10 Poor

mohamad

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

YANELA

Travelled with family and small children
Liked: Cleanliness, staff & service
Limited entertaiment or activities for kids
Stayed 5 nights in Dec 2024

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

hitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

8/10 Good

Ashfaq

Stayed 10 nights in Dec 2024

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel, excellent service from staff, heated pool, showers, Gym,
Stayed 4 nights in Dec 2024

8/10 Good

Léa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

RAYMONA THOMAS

Liked: Amenities, property conditions & facilities
It was located very close to the airport. It was also not nad to most of the major sites to visit. The property was well maintained and the staff was wonderful !
Stayed 4 nights in Nov 2024

6/10 Okay

Fadumo Behi

Stayed 8 nights in Aug 2024

10/10 Excellent

Gamal

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Atul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024

2/10 Terrible

Danyal

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception behaviour was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Abdulaziz

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Hamad

Travelled with family, Business traveller
Liked: Staff & service
The room wasn’t as clean. The bed mattress was a bit worn out. And the were a few amenities missing from the room. But for a one night rest I wouldn’t mind it.
Stayed 1 night in Sep 2024

8/10 Good

Shadia

Stayed 1 night in Aug 2024

6/10 Okay

Ali raza

Stayed 1 night in Aug 2024