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The Ritz-Carlton Abu Dhabi, Grand Canal

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for The Ritz-Carlton Abu Dhabi, Grand Canal

Villa, 2 Bedrooms, Garden Area | Pool
Property amenity
Egyptian cotton sheets, premium bedding, down duvets, minibar
Villa, 2 Bedrooms, Garden Area | Pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Bar
  • Hot tub
  • Gym
The current price is NZ$371
includes taxes & fees
9 June - 10 June

Explore the area

Map
Al Maqta Area, Abu Dhabi, 91888
  • Sheikh Zayed Grand Mosque
    ‪16 min walk‬
  • Abu Dhabi National Exhibition Centre
    ‪7 min drive‬
  • Zayed Sports City Stadium
    ‪7 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪20 min drive‬

Room options

View all photos for Venetian Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Venetian Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Garden Area

Property amenity

Villa, 2 Bedrooms, Garden Area

Highlights

Balcony
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 130 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Garden View (Garden Area)

Property amenity

Suite, 2 Bedrooms, Non Smoking, Garden View (Garden Area)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 130 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden Area

Villa, 3 Bedrooms, Garden Area | Pool

Villa, 3 Bedrooms, Garden Area

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 302 sq m
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

42-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Balcony

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Venetian Village)

Suite, 2 Bedrooms (Venetian Village) | Living room

Suite, 2 Bedrooms (Venetian Village)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 120 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Balcony (The Ritz-Carlton Club access)

Club Suite, 1 King Bed, Balcony (The Ritz-Carlton Club access) | Living room

Club Suite, 1 King Bed, Balcony (The Ritz-Carlton Club access)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms, Balcony (The Ritz-Carlton Club access)

Royal Suite, 2 Bedrooms, Balcony (The Ritz-Carlton Club access) | Living room

Royal Suite, 2 Bedrooms, Balcony (The Ritz-Carlton Club access)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 250 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Double Bed (Club Executive)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Executive Suite, 1 Double Bed (Club Executive)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Venetian Village Duplex)

42-inch LCD TV with satellite channels, TV

Suite, 1 King Bed (Venetian Village Duplex)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 90 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Abu Dhabi

A luxury stay in Abu Dhabi awaits you at The Ritz-Carlton Abu Dhabi, Grand Canal. You'll be within a 20-minute walk of Sheikh Zayed Grand Mosque and 2.6 km (1.6 mi) from Salwa Zeidan Gallery. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars and a private beach. .The steakhouse, The Forge, is open for dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. 16685 square feet (1550 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 5-property class Al Rawdah hotel, attractions include Abu Dhabi National Exhibition Centre and Abu Dhabi Mall.

What's nearby

  • Sheikh Zayed Grand Mosque - 11 min walk - 0.9 km
  • Abu Dhabi National Exhibition Centre - 4 min drive - 5.7 km
  • Zayed Sports City Stadium - 5 min drive - 4.6 km
  • Abu Dhabi Golf Club - 6 min drive - 7.3 km
  • Khalifa Park - 7 min drive - 2.7 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 20 min drive

Restaurants

  • ‪Sheikh Zayed Grand Mosque - ‬13 min walk
  • ‪ستاربكس - ‬20 min walk
  • ‪ماكدونالدز - ‬20 min walk
  • ‪Lobby Lounge - ‬4 min drive
  • ‪Entrecote Cafe de Paris - ‬5 min drive

About this property

The Ritz-Carlton Abu Dhabi, Grand Canal

Luxury hotel on the beach, with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Bring your whole family to The Ritz-Carlton Abu Dhabi, Grand Canal for summer fun including 2 outdoor swimming pools, a complimentary children's club and a children's pool.

There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a 24-hour health club, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

  • 530 guestrooms or units
  • 9 levels
  • 10 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 16685 sq ft of conference space
  • 1550 sq. m of conference space
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
The Ritz-Carlton Abu Dhabi, Grand Canal offers 530 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Catalan, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Swahili, Thai, Turkish, Ukranian, Vietnamese

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 160 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dolce
  • Giornotte
  • Li Jiang
  • Mijana
  • The Forge

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's pool
  • Free children's club
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,685 square feet of conference space
  • 24-hour business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton Abu Dhabi, Grand Canal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 per person
  • Rollaway bed fee: AED 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Abu Dhabi Grand Canal
Ritz-Carlton Abu Dhabi Grand Canal
Ritz-Carlton Grand Canal
Ritz-Carlton Grand Canal Hotel
Ritz-Carlton Grand Canal Hotel Abu Dhabi
Ritz-Carlton Abu Dhabi Grand Canal Hotel
The Ritz Carlton Abu Dhabi Grand Canal
RitzCarlton Abu Dhabi Canal
The Ritz-Carlton Abu Dhabi, Grand Canal Hotel
The Ritz-Carlton Abu Dhabi, Grand Canal Abu Dhabi
The Ritz-Carlton Abu Dhabi, Grand Canal Hotel Abu Dhabi

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Abu Dhabi, Grand Canal?

The Ritz-Carlton Abu Dhabi, Grand Canal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Abu Dhabi, Grand Canal?

As of 10 May 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Abu Dhabi, Grand Canal on 9 Jun 2025 start from NZ$371.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Abu Dhabi, Grand Canal?

Yep, The Ritz-Carlton Abu Dhabi, Grand Canal has a free self car park and free valet parking.

Are there any beaches close to The Ritz-Carlton Abu Dhabi, Grand Canal?

The closest beach to The Ritz-Carlton Abu Dhabi, Grand Canal is Corniche Beach (16.1 km).

Does The Ritz-Carlton Abu Dhabi, Grand Canal have a pool?

The Ritz-Carlton Abu Dhabi, Grand Canal has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at The Ritz-Carlton Abu Dhabi, Grand Canal?

The Ritz-Carlton Abu Dhabi, Grand Canal features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes The Ritz-Carlton Abu Dhabi, Grand Canal a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton Abu Dhabi, Grand Canal.

Is The Ritz-Carlton Abu Dhabi, Grand Canal family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton Abu Dhabi, Grand Canal is a hit with families.

Does The Ritz-Carlton Abu Dhabi, Grand Canal serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton Abu Dhabi, Grand Canal?

No, The Ritz-Carlton Abu Dhabi, Grand Canal does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton Abu Dhabi, Grand Canal?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at The Ritz-Carlton Abu Dhabi, Grand Canal's onsite restaurant.

What time are check-in & check-out at The Ritz-Carlton Abu Dhabi, Grand Canal?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton Abu Dhabi, Grand Canal?

No, pets and service animals are not allowed.

The Ritz-Carlton Abu Dhabi, Grand Canal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 370 out of 515 reviews
Rating 8 - Good. 89 out of 515 reviews
Rating 6 - Okay. 29 out of 515 reviews
Rating 4 - Poor. 13 out of 515 reviews
Rating 2 - Terrible. 14 out of 515 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service. Thoroughly recommend.

Excellent stay. We almost never stay in the same hotel twice but this was our second short trip. Service is just perfect. Friendly and efficient but equally not overly familiar. Stunning, peaceful lobby. Super bedroom. Despite us arriving six hours before check-in, the team tried extremely hard to get our room ready, which they had done hours ahead of official check-in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel defo recommend and will defo come back
Stayed 3 nights in Feb 2025

10/10 Excellent

Ralph Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
customer service and staff enthusiasm at all levels (from the reservation desk to the food service staff to the porters) is unmatched compared to other hotels we have stayed at around the world. Ritz Carleton sets the standard for exceptional customer service and professionalism. Will stay again for sure!
Stayed 2 nights in Jan 2025

10/10 Excellent

Naheeda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels, highly reccomend. Thank you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mehriban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Staff of Ritz Carlton made it special for me and for my family. Trip that we will never forget and for sure we will come back. Best hotel in Abu Dhabi ❤️
Stayed 7 nights in Jan 2025

10/10 Excellent

Nadder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great value, amazing staff. Rooms are a bit dated but overall a great experience. I would go back in a heartbeat.
Stayed 6 nights in Jan 2025

10/10 Excellent

Marcus, Yonkers

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!
Stayed 1 night in Nov 2024

10/10 Excellent

diandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was out of this world!
Stayed 1 night in Nov 2024

8/10 Good

Rhea

Stayed 3 nights in Nov 2024

4/10 Poor

Vikas

Disliked: Cleanliness, property conditions & facilities, room comfort

Be careful if you’re used to 5* service

On check in got “upgraded” to a very dated villa. Found a used napkin next to the bed after I had already spent two nights there (totally unacceptable), obviously housekeeping not at their best! House keeping staff did not spray a fragrance in the room after “cleaning” and left their own odour lingering in the room. Got moved to a different room after finding the used tissue. Was offered free breakfast, which was not relayed to breakfast team causing further inconvenience. Breakfast staff member was coughing over the food whilst he was cleaning the serving spoons. Absolutely not acceptable, please maintain a basic hygiene level!! Guest eat the food you just coughed over! Front security team failed to organise buggy service on asking twice, so walked instead. Friendliest of staff was Tarsem in the front of house team welcoming and departing guests. Did exactly what he said he would. Overall 2* only because the final nights room was nicer then the villa. Otherwise this is a very substandard run property. Most staff members need training of what 5* service should be.
Stayed 3 nights in Nov 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience at the Ritz-Carlton Abu Dhabi. I would like to express my gratitude, particularly to the housekeeping team, for their thoughtful and aesthetically pleasing design, which included fresh petals on the bed and a cake for the birthday celebration. Additionally, I would like to acknowledge the exceptional assistance provided by Salman from the concierge team. The hotel was impeccably clean, and the service was prompt and courteous throughout.
Stayed 2 nights in Nov 2024

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Zdenek

Stayed 4 nights in Oct 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed in a Radnam Pool Villa. There was a number of issues with loose fittings, a tv that kept turning itself on and A/C that was not great in the master bedroom. I also found that there wasn’t a mirror near a plug in the Master so I couldn’t dry my hair in that room. Bedding was lovely and pool area was great too.
Stayed 6 nights in Oct 2024

8/10 Good

Sachindra

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Would not bother looking at any other hotel in Abu Dhabi, just book the Ritz - Carlton Grand Canal with club lounge, you won’t regret it!
Stayed 7 nights in Oct 2024

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were ever so slightly dated. All staff without exception were polite, helpful, and courteous. Concierge were especially helpful in suggesting dining options outside the hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Aditya

Stayed 1 night in Oct 2024

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an amazing pool. The staff go out of their way to help you. Our room was a great size and it was nice to have a balcony.
Stayed 4 nights in Jun 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, so happy to help. Lovely restaurants and the whole resort was so clean. Perfect, friendly, relaxing hotel
Stayed 6 nights in Sep 2024

10/10 Excellent

Rashard Jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was incredible. All the staff were extremely accomadating, the facilities were top notch and the breakfast buffet 10/10 (I'd recommend paying extra for it if booking here). A big thank you to the Manager Sara and other employees such as Ousamane and Solafa who made the experience that extra bit special.
Stayed 8 nights in Aug 2024