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Accra City Hotel

3.0 star property

Photo gallery for Accra City Hotel

Outdoor pool
Bar (on property)
View from property
Lobby
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Barnes Road PO BOX 12720, Accra, Accra Region
  • Place, National Theatre of Ghana
    ‪7 min walk‬
  • Place, Makola Market
    ‪11 min walk‬
  • Place, Independence Square
    ‪17 min walk‬
  • Airport, Accra Intl. Airport (ACC)
    ‪10 min drive‬

Room options

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About the area

Accra

A family-friendly stay in Accra awaits you at Accra City Hotel. Within just a 15-minute stroll, you'll find National Theatre of Ghana and Makola Market. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym along with access to mini golf and bike hire. Additionally, you'll find wired Internet in public areas, a business centre and a 24-hour front desk. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Osu Klottey hotel include U.S. Embassy and Accra Mall.

What's nearby

  • National Theatre of Ghana - 7 min walk - 0.6 km
  • Makola Market - 11 min walk - 0.9 km
  • Kwame Nkrumah Memorial - 12 min walk - 1.1 km
  • Independence Square - 17 min walk - 1.5 km
  • Accra International Conference Centre - 19 min walk - 1.6 km

Getting around

  • Accra Intl. Airport (ACC) - 16 min drive

Restaurants

  • ‪Mövenpick Ambassador Hotel - ‬8 min walk
  • ‪Royal Garden Chinese Restaurant - ‬3 min drive
  • ‪The Deli Restaurant Movenpick Ambassador Hotel - ‬6 min walk
  • ‪Kempinski Executive Lounge - ‬13 min walk
  • ‪Coco Cafe - ‬4 min walk

About this property

Accra City Hotel

Accra City Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have wired Internet for a fee.

A business centre and meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Accra City Hotel.

Smoking is allowed in designated areas at this 3-star Accra hotel.

  • 186 guestrooms or units
  • 6 levels
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Accra City Hotel offers 186 air-conditioned accommodations with free newspapers and a hairdryer. Televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Cots/infant beds are also available. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Wired internet (USD 5)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • In-room cot
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot

Bathroom

  • Hair dryer

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: USD 5.0 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express.

Property is also known as

Accor Accra City Centre
Accra Novotel
Novotel Accra City Centre Hotel
Novotel Accra City Centre
Novotel Accra City Centre Hotel Accra
Accra City Hotel Hotel
Accra City Hotel Accra
Accra City Hotel Hotel Accra

Frequently asked questions

Are there any beaches close to Accra City Hotel?

The closest beach to Accra City Hotel is Labadi Beach (7 km).

Does Accra City Hotel have a pool?

Accra City Hotel has an outdoor pool.

Is Accra City Hotel family-friendly?

You bet! With amenities such as a playground, on-site mini golf and an outdoor pool, it's no surprise that Accra City Hotel is a hit with families.

Is there a free airport shuttle available at Accra City Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Accra City Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

Accra City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 106 reviews
Rating 8 - Good. 51 out of 106 reviews
Rating 6 - Okay. 26 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Allison W.

Great for an overnight stay.

I was traveling to the U.S. and had to overnight in Accra. Novotel was clean, staff friendly, and the food tasty (although the room service a bit slow).
Verified

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

In need of upgrade - staff very pleasant

This hotel needs a general upgrade. On arrrival the TV, wifi and safe did not work properly. By the time I left the TV had been repaired and the wifi was a little better than before. Novotel must understand that a good wifi connection is essential for business travellers. We don't necessarily enjoy meeting each other in the bar and loby area because our wifi connection keeps fading in and out in our rooms. On the plus side the staff were very pleasant. The only downside was refusing a late check out because the "hotel was full" - ordinarily I would accept this, but as they did not clean my room before 2 - 3 pm each day I could not see how it mattered. The food was reasonably priced and the breakfast better than expected.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The airport transfer service was good and also the buffet breakfast. The air conditioning unit in my room was very loud and the room felt a little bit damp.
Verified

8/10 Good

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

voyage d'affaire

l'emplacement au centre de Accra mais proche aéroport, les chambres propres et le personnel accueillant. Très bon hôtel pour les voyageurs d'affaire
Verified

6/10 Okay

Simon N.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel at the City Centre

Stayed at Novotel for business visit. Staff very friendly. Room a bit stuffy but very clean. Food variety was super! Close to all facilities
Verified

6/10 Okay

Victoria

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in the city centre

I spent 5 nights at Novotel and loved it.The only thing I had a problem with was the staff.They were not very hospitably, they never used to greet.The staff were highly unfriendly but food was good and room was very clean.
Verified

6/10 Okay

Arik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not good

Sinc with former resident hair... beth needed serious repairs, bufe was with big variety but not tasty
Verified

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort

Safe Bet Accra

Service levels have improved in the restaurant. The pool/bar area always a nice place to relax and reply to emails. Internet works better as well. Found out that they will refurbish the hotel soon. Only gripe is that you have to grab a taxi to go anywhere interesting and the taxi's based at the hotel rip you off.
Verified

4/10 Poor

Benoit

Disliked: Property conditions & facilities

très délabré pour le prix/ crappy place!

Comme les quelques autres grands hôtels de Accra, celui-ci est cher. En plus d'être cher, le Novotel est aussi une demi-ruine. Tout y est vieux, usés et mal-entretenus. Le style est démodé (a-t-il jamais été beau?), très bon-marché et racommodé de partout (quand les choses ont été racommodées). Ce n'est pas vraiment ce qu'on attend pour plus de 200€/la nuit. Le meilleur de cet lieu est sans doute la machine Nespresso au petit déjeuner.
Verified

8/10 Good

Liv Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Rent og fint, gode senger, god frokost, ingen mygg eller andre kryp. Alt en trenger for et jobopphold.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable, ideal for business, friendly service

excellent location for business and great service. the food is lovely and varied and the wifi connection fair.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Accra City Centre

I was in Accra for an exam and that is what I was preoccupied with. Also I stayed for only one night, but the little time I spent was pretty good.
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go back..

Had a really enjoyable 2 night stay here for a work trip. Friendly staff and even bought 2 of the paintings hanging in the lobby!
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel im Zentrum

Brauchbares Hotel im Zentrum, Preis Leistungsverhältnis akzeptabel, Hauptspeisen bei Buffet fallen negativ auf
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Qualité Novotel !

Le niveau de confort habituel, petit-déjeuner à la hauteur du standard Novotel. Belle piscine, qui ne semble pas immense mais qui est finalement assez spacieuse. Une bouteille d'eau minérale est offerte dans la chambre chaque jour. Seul bémols : la salle de bain, tuyau de la douchette qui fuyait et support douchette cassée. l'agent d'entretien qui est venu voir le problème a dit "faut mettre la main comme ça" :) Tout le personnel est bien sympathique au demeurant !
Verified

4/10 Poor

Kwasi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No good service

Hotel stuff does not work hard and they did not care about their guest. Room service was not good.
Verified

4/10 Poor

Kwasi

Disliked: Cleanliness, staff & service, room comfort

Airport pick up service

Kwasi Ofori Addo had alredy inform the hotel to pick up at the airport however they did not picked up him. Hotel room service was not good. Some stuff are good but most of stuff did not wark hard. Need more improve improve their total service.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Yeri çok güzel

Otelin konumu gayet güzel. Personel son derece güleryüzlü. Muhakkak tavsiye ederim.
Verified

8/10 Good

parky1982

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our time here...

We have just returned from a stay in Accra where we spent 6 nights at the Novotel. Although we hadn't previously stayed here members of our family had 5 years ago. We decided to give it a go and were very pleasantly surprised with what we found! We were given a room on the 4th floor in a modern room, refurbished since we last visited along with other areas of the hotel. The room is an average Novotel room, it was comfortable and modern, no frills but a decent room. The hotel was very clean, the pool was crystal clear, far cleaner than other hotels we also visited. The staff were friendly, although I think our 2 year old daughter helped on this front! We initially booked 4 nights, but extended our stay as we felt very comfortable and safe at this hotel. The food was ok, I would recommend the pizza! We will definitely return to this hotel, it had a nice feel to it and slightly cheaper than other nearby hotels.
Verified

8/10 Good

Winnie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Godt hotel i Accra City

Godt hotel med alt, hvad man har brug for. Dejligt poolområde. Beliggenheden glimrende, men servicen kan forbedres.
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

The room was rather dark, couldn't read properly!

Stay was relatively okay. However, there was no reading lamp in the room which is very inconvenient. The room didn't smell sufficiently fresh. The airco seems to blow in old air. There was no plug socket in the bathroom or near a mirror so that I couldn't style my hair properly.
Verified

8/10 Good

EPee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

After having travelled through 3 other countries on business without any issues with my hotel bookings, I was shocked to arrive at Novotel Accra to be told that they could not find my booking. In any case, they offered me a room for the night on the proviso that I contact Expedia to sort the issue out. I felt it was very nice of them to offer that, without me having to pay first, as I was quite exhausted by the time I arrived at the hotel. The issues were sorted out the following day, but it was very nice of Novotel to allow me stay without having to pay extra that first night. Furthermore, the staff who attended to me that first night was very helpful, and throughout the rest of my stay, the staff were friendly.
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Functional international chain in city centre

The Hotel is very tired . The facilities are scruffy . Business centre almost non existent. The breakfasts are below average .Internet facilities are poor and intermittent.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Lovely hotel in lovely location, very relaxing. Staff was most helpful and attended to all our needs. Outdoor pool area was a delight.
Verified

8/10 Good

Daniel B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel with accessible transport.

The hotel offered very good value for money with very polite staff and relaxed atmosphere. The food was adequate with ample choice. Room service was very prompt and reliable. We found it difficult understanding the telephone bet the staff assisted. Only complaint was the lack of tourist information available for first time visitors and the staff had to direct us to ask the taxi drivers for directions and venues. However we had a regular driver who was very knowledgable and trusted with very good suggestions and was quite protective.