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The Palms by Eagles Airport City

3.5 star property

Photo gallery for The Palms by Eagles Airport City

Outdoor pool
Property video
Reception
Front of property – evening/night
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$347
includes taxes & fees
3 May - 4 May

Explore the area

View map
Plot 19 & 20 Accra, Accra, Greater Accra Region, 3204
  • Place, Marina Mall
    ‪4 min walk‬
  • Place, El Wak Stadium
    ‪2 min drive‬
  • Place, W.E.B. DuBois Center
    ‪4 min drive‬
  • Airport, Accra Intl. Airport (ACC)
    ‪12 min walk‬

Room options

View all photos for Junior Double Room, Non Smoking

Junior Double Room, Non Smoking

Junior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Accra

At Palms Airport city Formerly HolidayInn you'll be within a 5-minute walk of Marina Mall and 2.4 km (1.5 mi) from El Wak Stadium. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Business amenities include 7 meeting rooms and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this 3.5-property class Airport Residential Area hotel include Accra Mall and Labadi Beach.

What's nearby

  • Marina Mall - 4 min walk - 0.4 km
  • El Wak Stadium - 2 min drive - 1.9 km
  • Accra Mall - 3 min drive - 2.7 km
  • W.E.B. DuBois Center - 4 min drive - 2.8 km
  • Labadi Beach - 10 min drive - 6.9 km

Getting around

  • Accra Intl. Airport (ACC) - 2 min drive

Restaurants

  • ‪Beans N Cream - ‬10 min walk
  • ‪Marriott Executive Lounge - ‬8 min walk
  • ‪Mama Cuisine - ‬9 min walk
  • ‪New Poki - ‬2 min drive
  • ‪Burger King - ‬5 min walk

About this property

The Palms by Eagles Airport City

Some rates at Palms Airport city Formerly HolidayInn are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The business-friendly Palms Airport city Formerly HolidayInn also features an outdoor pool, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Accra hotel.

  • 170 guestrooms or units
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palms Airport city Formerly HolidayInn offers 170 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium digital channels.

Bathrooms include a shower with a rainfall showerhead, and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 7 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (250 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Palms City Holidayinn Accra
Palms Airport city Formerly HolidayInn Hotel
Palms Airport city Formerly HolidayInn Accra
Palms Airport city Formerly HolidayInn Hotel Accra

Frequently asked questions

Is parking available at Palms Airport city Formerly HolidayInn?

Yep, Palms Airport city Formerly HolidayInn has a free self car park.

How much does it cost to stay at The Palms by Eagles Airport City?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at The Palms by Eagles Airport City on 3 May 2026 start from NZ$347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Palms Airport city Formerly HolidayInn?

The closest beach to Palms Airport city Formerly HolidayInn is Labadi Beach (5.9 km).

Does Palms Airport city Formerly HolidayInn have a pool?

Palms Airport city Formerly HolidayInn has an outdoor pool.

What makes Palms Airport city Formerly HolidayInn a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Palms Airport city Formerly HolidayInn.

Is there a free airport shuttle available at Palms Airport city Formerly HolidayInn?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Palms Airport city Formerly HolidayInn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palms Airport city Formerly HolidayInn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Palms Airport city Formerly HolidayInn?

No, only service animals are allowed.

Palms Airport city Formerly HolidayInn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very clean. The air conditioner worked well. The staff was courteous and andknowledgeable for
Room service jollof rice and chicken wings
TV didn't work consistently
Front desk
Stayed 1 night in Dec 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience. The staff were super friendly and helpful, and the room was clean and comfy. The breakfast spread was great . The hotel's location is also great
Stayed 1 night in Dec 2025

6/10 Okay

Farida

I have stayed at this facility multiple times to the point I know most of the staff by their name. The only thing that makes me come back is the convenience to the hotel. But I have to say the service at this hotel is deteriorating by the days it’s incredible how everything is a mess. You always have to call for something. If it’s not toiletries missing, it’s the cleaning not showing up unless you call, it’s the laundry bags that aren’t in the rooms. And for a newly renovated hotel,the walls in some of the rooms are so filthy: it’s just so sad. And now let’s come to the kitchen. When you order food, plan for an average wait time of 90 minutes and that if you are lucky they bring everything you order. Staying at this hotel is a constant frustration. I have decided after my patience being tested over and over again, to never lodge at this facility ever again when am in Ghana.
Stayed 2 nights in Nov 2025

10/10 Excellent

gary

Stayed 1 night in Nov 2025

10/10 Excellent

Gurbax, DIAMOND BAR

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean
Stayed 2 nights in Nov 2025

2/10 Terrible

Youssif

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Its very dirty room bed full of dust
Stayed 2 nights in Nov 2025

2/10 Terrible

bilal

10/10 Excellent

Jasper

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. I enjoyed staying here.
Stayed 4 nights in Nov 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025

6/10 Okay

alex

Liked: Cleanliness
Check was smooth, rooms clean, water flows out the bathroom floor due to leakage.
Stayed 1 night in Oct 2025

2/10 Terrible

Awab

Business traveller
Disliked: Staff & service, room comfort
My experience was disappointing overall. The reception team was not very helpful during my stay. I was initially placed in room 622 where the air conditioning wasn’t working. Despite several complaints, the issue wasn’t resolved until my final night when the maintenance team, who I truly appreciate, arranged a room change. Additionally, the fridge in my room was non-functional, with the power cord visibly cut off this also wasn’t changed until I went again to complain. There needs to be proper communication from the team especially when one makes a complaint and there’s no solution. My room did not have any hotel contact information or number card to call the hotel or even room service menu. If I needed assistance, I had to leave my room from sixth floor and go all the way downstairs, which was very inconvenient. There also seemed to be poor coordination around airport transfers. With multiple guests needing to leave at the same time, the situation was made worse when the driver couldn’t locate the bus keys, causing unnecessary delays. Please do better as the guest experience is a Big No for me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ugochukwu

Stayed 4 nights in Sep 2025

8/10 Good

Kwabena

Stayed 1 night in Oct 2025

10/10 Excellent

Lyn, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was also very helpful and accommodating. Short walk to lots, including airport.
Stayed 3 nights in Aug 2025

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closely situated to the airport with. Staff are very courteous Good. Breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Stayed 5 nights in Aug 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Adra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay for a funeral.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bright

Stayed 1 night in Jul 2025

10/10 Excellent

Kwasi, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
I just love it
Stayed 1 night in Jul 2025

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice and friendly staff.
Stayed 2 nights in Jul 2025

2/10 Terrible

Simon, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very warm because the air condition never worked
Stayed 1 night in Jul 2025

10/10 Excellent

Farida

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and professional and extremely accommodating. The hotel is in a great location and the renovation was such a great upgrade. It is modern, fancy yet warm.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindyann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will surely stay there again the issue was our shower when you use it the water ran to the outside floor used lots of towels
Stayed 1 night in May 2025