8/10 Good
Gavin
19 Dec 2023
Liked: Cleanliness, room comfort
Nice but didnt tell us most facilities were closed
This is a lovely location with nice restaurants and the beach only a few minutes walk away. It is not a 'lively' hotel which was perfect for us. The restaurants food was nice and staff are polite.
Our only issue was that when we arrived the reception staff told us 'The Edge' bar was closed which was a real shame as the view from that part of the hotel is stunning, then we wanted to get a massage as advertise on their website and were told they didnt have a masseuse on site anymore, then half way though our holiday they closed the pool for maintenance work which should have only taken 3 days.....after 4 days it was no where near complete and the pool was still closed. This was really disappointing. They did offer access to another hotel pool but we wanted to be close to our room as my partner wasn't feeling 100%, so this wasn't really good enough. If we'd of know all this we probably wouldn't of booked with them!!
Gavin
Stayed 7 nights in Dec 2023