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4.2 out of 5

"Good service, but would not book a taxi for us. " More

By a verified traveller on Thu 15 Feb 2024

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Hotel Description

A luxury stay in Adelaide awaits you at iStay Precinct Adelaide. Within just a 15-minute stroll, you'll find popular places like Adelaide Central Market and Adelaide Casino. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a balcony, and a DVD player. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding and a down comforter invite a good night's rest. A hair dryer, an iron/ironing board, and a desk are also available. Weekly housekeeping is available.

Enjoy the spa tub and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Within a 15-minute walk of this 4.5-star Adelaide Central Business District aparthotel, attractions include Rundle Mall and Adelaide Convention Centre.

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$196* Per night/room 21 Apr. - 22 Apr.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Sky View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Sky View

Bed Count 2 King Beds Maximum Occupancy 4 Max

iStay Precinct Adelaide ratings based on 1,120 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for iStay Precinct Adelaide

Everyone (669) Couples (256) Business (6) Family (165) Other (2)
1 out of 5
False advertising. This apartment was advertised with an Air-conditioned bedroom. As I was staying in Adelaide after having major surgery to my head and knowing it was going to be very hot weather we specifically chose this apartment as it stated the bedroom was air conditioned. On arrival there was no parking for us to be able to check in, my husband had to drop me off and keep driving laps of the block until I came back out. We paid $28 a night for parking only for it to not be in the building we were staying in. This is not a huge issue but they could have at least explained this when I checked in. When we eventually found our way back to the correct hotel we arrived into our room which was scorching hot and found that the closed off bedroom had no air conditioning and not even a fan for air flow. I went down to reception and the lady was rude and condescending. She basically told me it was bad luck and that the air conditioner in the living room should be enough to cool the whole apartment- which makes no sense when the bedroom is completely closed off. I explained my situation which she couldn’t have cared less about and showed her the booking that said BEDROOM AIR-CONDITIONED and she simply shrugged and said there was nothing she could do about it. We had to stay that night as we’d been in the room already but they did refund the next two night accommodation. Would not recommend this hotel under any circumstances. Apartment was also very noisy from nearby bar and dirty.

Posted by on 16 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Hotel Management

Dear Hayley,Thank you for taking the time to provide feedback on your recent stay. It is unfortunate that the accommodation did not meet your requirements on this occasion. We have requested for website to be checked by the provider to ensure correct information is provided to potential guests. Kind RegardsHotel Management

2 out of 5
I booked a sky view but unfortunately was looking only at the side of a building, the other side when I looked around it was a abandoned building and vacant lot, not very scenic. The room smelt damp, there was signs of water damage on the roofs of 2 of the rooms the toilet was very smelly. Beds weren't very soft. Was only given 2 towels and had to ask for more by heading down one building across an alley to another to request the towels. Parking costs and the basement layout was quite confusing. No guest book or any information about the hotel. Had to call to ask when the pool was open and where the pool was. Wasn't really a 4 star experience and wasn't very good value.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Hotel Management

Dear Wolfgang,Thank you for taking the time to provide feedback on your recent stay.It is disappointing that we were unable to exceed your expectations on this occasion.Kind RegardsHotel Management

4 out of 5
Good service, but would not book a taxi for us.

Posted by on 15 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Hotel Management

Dear Steve,Thank you for rating your recent stay with us.We hope to welcome you again in the near future.Kind RegardsHotel Management

1 out of 5
I asked for a high level apartment and got level 2 only. There were dickheads doing burnouts beside our room at 3 in the morning, then the tradies started making a heap of noise at 7.00am. Unlikely I’ll stay here ever again

Posted by on 12 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by Hotel Management

Dear Paul,Thank you for taking the time to review your recent stay.It is disappointing that we were unable to assist with your request of a higher level. We will always try to accommodate requests however these are based on availability. If you would like a high floor we suggest you book one of the skyview apartments vs a standard apartment as these are guaranteed to be on a higher level.Kind RegardsHotel Management

4 out of 5

Posted by on 8 Feb. 2024

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Comment from Hotel Management

20 Mar. 2024 by Hotel Management

Dear Tarek,Thank you for reviewing your recent iStay Precinct experience. We hope to welcome you again in the future.Regards,

4 out of 5
Fair kitchen allowed us to cook for ourselves but small fridge. Good location and easy to get to. Walk to most things and buses around. One lift not working, so just 1 lift for 17 floors was slow on occasion.

Posted by on 20 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by Hotel Management

Good morning Michael,We're very happy that you enjoyed your stay with us and enjoyed our location within Adelaide.We're sorry about the ongoing elevator situation, and hope to have it fixed very soon.We look forward to welcoming you back again soon!Best Regards,

4 out of 5
Great location and view. Pool was very chlorinated couldn't stay in too long. Very stuffy and not clean

Posted by on 21 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by Hotel Management

Dear Raksmei,Thank you for reviewing your recent iStay Precinct experience. We are pleased you have enjoyed our apartments and location while in Adelaide. We appreciate your feedback on how we can improve and hope to welcome you again in the future.Regards,

5 out of 5

Posted by on 20 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by Hotel Management

Dear Mark,Thank you for reviewing your recent iStay Precinct experience. We are delighted you have enjoyed our apartments and hope to welcome you again in the future.Regards,

1 out of 5

Posted by on 3 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by Hotel Management

Dear Sandra,Thank you for rating your recent stay.Kind RegardsHotel Management

5 out of 5
Receptionist Winston was amazing, nothing too much trouble

Posted by on 29 Oct. 2023

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Comment from Hotel Management

29 Oct. 2023 by Hotel Management

Dear Gail, Thank you for taking the time to review your recent iStay Precinct experience. We are delighted you have enjoyed our apartments and that our team have made a lasting impression during your time in Adelaide. We hope to welcome you again in the future. Kind regards,

About the iStay Precinct Adelaide

Location 185 Morphett Street, Adelaide, SA 5000

Property Features

IStay Precinct Adelaide offers its guests an indoor pool, a spa tub, and a sauna. Public spaces have free WiFi. The luxury iStay Precinct Adelaide also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Adelaide aparthotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 18 levels
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Pirie Street Tram Station (0.8 km / 0.5 mi)
  • Metro station: City West Tram Stop (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

IStay Precinct Adelaide offers 91 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. Accommodations are furnished with desks and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. This Adelaide aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Housekeeping options vary based on length of stay and may require an additional fee upon check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 28 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • iStay
  • iStay Precinct
  • iStay Precinct Adelaide
  • iStay Precinct Apartment
  • iStay Precinct Apartment Adelaide
  • Istay Precinct Hotel Adelaide
  • iStay Precinct
  • iStay Precinct Adelaide Adelaide
  • iStay Precinct Adelaide Aparthotel
  • iStay Precinct Adelaide Aparthotel Adelaide
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.