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4.2 out of 5

"Very comfortable beach front apartment. Walking distance to Jetty Road which has plenty of restaurants and retail shops. You can also catch the tram ... " More

By a verified traveller on Sun 10 Mar 2024

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Oaks Glenelg Plaza Pier Suites. Within steps you'll find Glenelg Beach and The Beachhouse within a short 5-minute stroll. Highlights at this beachfront hotel include an indoor swimming pool, a spa tub, and a sauna.

Spend the day at the beach and enjoy the onsite gym. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4.5-star Glenelg hotel include Westfield Marion Shopping Centre and Brighton Beach.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$183* Per night/room 21 Apr. - 22 Apr.

Studio (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Apartment, 2 Bedrooms, Ocean View (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premier Apartment, 2 Bedrooms, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Oaks Glenelg Plaza Pier Suites ratings based on 452 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Glenelg Plaza Pier Suites

Everyone (176) Couples (163) Family (96)
5 out of 5

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by GSA

Dear Shellie, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

5 out of 5

Posted by on 13 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Front Office Supervisor.

Dear Michael,Thank you for taking the time to provide your feedback on your recent stay at the Oaks Glenelg Plaza Pier Suites. We are glad to hear that you have enjoyed your stay and are looking forward to an opportunity to welcome you back for your future stay in Glenelg!

4 out of 5
Very comfortable beach front apartment. Walking distance to Jetty Road which has plenty of restaurants and retail shops. You can also catch the tram from there into the city. Glenelg Beach is stunning and there are some great restaurants around the marina too.

Posted by on 10 Mar. 2024

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Comment from Hotel Management

10 Mar. 2024 by GSA

Thank you for taking time to share your valauable feedback with us.

5 out of 5
Property was amazing and the view of ocean from the room was breathtaking, room had all the facilities....only request to atleast have some water bottles available for the customers, instead someone has to come check in and then ho down to the market to buy water.....rest all was fantastic....free parking would be good for customers already paying so much for the room...had to pay extra $28 for the parking...which not much but still inconvinient.....

Posted by on 4 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by GSA

Dear Javed, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

4 out of 5
Ocean view room amazing,great balcony. Great location Very comfortable, generally clean. Couch could do with reupholster. Bathroom could also do with update shower over bath not ideal. Pool, spa and sauna lovely. Unfortunately Adelaide festival event set up right below our room, loud generators, bright lights everyday/night This was not in hotels control. We appreciated the late checkout to enjoy some quiet time.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by GSA

Dear Christine, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

4 out of 5
Great location

Posted by on 27 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by GSA

Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

2 out of 5

Posted by on 27 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by GSA

Dear Sandra, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

4 out of 5
No fault of Oaks for the power outage but there should have been a generator as a back up for theses occassions

Posted by on 22 Feb. 2024

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Comment from Hotel Management

23 Feb. 2024 by GSA

Hello Mary,Please accept our apologies for the inconvenience caused to you during your stay with us.

5 out of 5

Posted by on 21 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by DP

Hello Marissa,Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg.We look forward to welcoming you again in the near future.

5 out of 5
The noise of construction on the beach in front of us - all day Saturday - annoying but not the Oaks fault. VIEW WAS INCREDIBLE!

Posted by on 19 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by GSA

Dear Sue,Thank you for your valuable feedback.

About the Oaks Glenelg Plaza Pier Suites

Location 16 Holdfast Promenade Glenelg, Glenelg, SA 5045

Property Features

As a guest of Oaks Glenelg Plaza Pier Suites, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and laundry facilities are also featured at the luxury Oaks Glenelg Plaza Pier Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Adelaide hotel is smoke free.

  • 183 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Adelaide Hove Station (5 km / 3.1 mi)
  • Metro station: Moseley Square (Stop 17) Tram Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Glenelg Plaza Pier Suites offers 183 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers and complimentary toiletries. Cribs/infant beds (surcharge) are also available.

  • In-room dining
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 28 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glenelg Plaza Pier
  • Oaks Pier
  • Oaks Pier Apartment
  • Oaks Pier Apartment Glenelg Plaza
  • Oaks Plaza Pier Glenelg
  • Hotel Oaks Plaza Pier Apartment
  • Oaks Plaza Pier Glenelg Apartment
  • Oaks Plaza Pier Apartment
  • Oaks Plaza Pier
  • Oaks Plaza Pier Apartment Glenelg
  • Oaks Plaza Pier
  • Oaks Glenelg Plaza Pier Suites Hotel
  • Oaks Glenelg Plaza Pier Suites Glenelg
  • Oaks Glenelg Plaza Pier Suites Hotel Glenelg

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.