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4.3 out of 5

"Great location close to beach and shopping. The room was ideal for a family of 4. Good facilities in the hotel and plenty of things to do with in a sh ... " More

By a verified traveller on Sat 23 May 2020

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Hotel Description

A luxury stay in the heart of Glenelg awaits you at Oaks Glenelg Plaza Pier Suites. Within steps you'll find Glenelg Beach and Glenelg Jetty within a 10-minute stroll. Highlights at this beachfront property include an indoor swimming pool and a spa tub.

Each apartment features WiFi, wired Internet, and a safe. Room service and a phone are also available.

Spend the day at the beach and enjoy the onsite fitness center. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Glenelg property, you'll be 4.2 km (2.6 mi) from Brighton Beach and 3.1 km (1.9 mi) from West Beach.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$139* Per night/room 15 Jun. - 16 Jun.

Studio (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Park View (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oaks Glenelg Plaza Pier Suites ratings based on 988 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Glenelg Plaza Pier Suites

Everyone (678) Couples (199) Business (7) Family (109) Other (1)
3 out of 5

Posted by on 30 May 2020

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Comment from Hotel Management

31 May 2020 by Oaks Plaza Pier

Dear Guest, Thank you for reviewing us. We hope to welcome you again! Kind Regards,

5 out of 5
Great location close to beach and shopping. The room was ideal for a family of 4. Good facilities in the hotel and plenty of things to do with in a short walk.

Posted by , from Adelaide on 23 May 2020

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Comment from Hotel Management

23 May 2020 by Front Office Supervisor

Dear Joan, Thank you for taking the time to review your recent stay at Oaks Glenelg Plaza Pier Suites. We are glad to hear that you and your family had a great stay with us! Its great to see that you enjoyed not only our facilities but also found all aspects of the room clean and comfortable. We will ensure your positive feedback is passed onto the relevant departments and recognition is provided. It is through such tireless efforts of the staff we are able to present such a wonderful choice in accommodation. We look forward to welcoming you again to the Glenelg area in the future.

4 out of 5
I love the pool and spa, no matter what the weather is outside you can still enjoy that. The view of course and the closeness to Glenelg town, everything within walking distance.

Posted by , from Colo Vale on 22 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Oaks Plaza Pier

Hi Lee-Anne, Thank you for staying. I am very pleased to read that you enjoyed your stay and found our location and facilities to be so convenient! We hope to see you again soon! Kind Regards,

5 out of 5
Ocean view rooms are amazing, staff were friendly and accommodating..

Posted by on 22 Mar. 2020

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Comment from Hotel Management

22 Mar. 2020 by Oaks Plaza Pier

Dear Guest, Thank you for staying and giving us such a great review! I am glad you enjoyed your view and found our staff to be so helpful and friendly. We hope to see you again soon! Kind Regards,

4 out of 5
We liked the location. Beautiful views. The room was spacious and had all the things we were needing for our stay.

Posted by on 19 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Front Desk

Dear guest. Thank you for your review. We look forward to welcoming you again in the future

5 out of 5
Have stayed several times and always find it wonderful

Posted by , from Adelaide on 19 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Front Desk

Dear Jennifer. Thank you for your 5 start review. It is great to see you enjoyed your stay and we look forward to welcoming you again

2 out of 5
Stayed 5 nights spent $1400 one bedroom apartment with ocean view. Smelled of urine, fridge not working, lock on front door broken, old pillow had yellow stains disgusting. Complained to reception they cleaned the sofa which was smelly and replaced a pillow, Housekeeping did not put clean sheets on bed just threw the duvet cover over. Went to eat in Bistro told at 2.30pm they were closing he let us order food when my husband asked for a corona beer he made some stupid remark about the corono virus could hear him and the other staff talking about stupid people.The only good thing about this hotel is the view.

Posted by on 18 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Front Desk

Dear Guest. Thank you for taking the time to review your recent stay at Oaks Plaza Pier. It is only through such feedback we are able to continue to improve and provide great service to all of our customers. I am sorry to read about your negative experience and will pass on your comments about the room to housekeeping. The food and beverage outlets are run by a separate company so I will let them know about your experience there.

5 out of 5
Seaview was amazing and location excellent. Plenty of shops and restaurants.plus tram to city.

Posted by on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Oaks Plaza Pier

Dear Guest, Thank you for staying and reviewing us. I am glad you found our location to be ideal! We hope to see you again soon. Kind Regards,

3 out of 5
Location is excellent. We had a room near the lifts which was noisy at night. The bathroom consists of a shower/bath that we found small and uncomfortable to use especially for the elderly.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Front Desk

Dear Trevor Thank you for taking the time to review your stay. We will pass on your concerns in regards to the shower/bath and hope to welcome you in the future.

5 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Front Desk

Dear Guest Thank you for your 5 star review. We hope to welcome you again in the future.

About the Oaks Glenelg Plaza Pier Suites

Location 16 Holdfast Promenade Glenelg, Glenelg, SA 5045

Property Features

Oaks Glenelg Plaza Pier Suites offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. The luxury Oaks Glenelg Plaza Pier Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Glenelg apartment is smoke free.

  • 199 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Adelaide, SA (ADL) (8.9 km / 5.5 mi)
  • Train station: Adelaide Hove Station (5 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Glenelg Plaza Pier Suites offers 199 air-conditioned accommodations with safes. In-room wired and wireless Internet access is available for a surcharge. Bathrooms include showers. Cribs/infant beds (surcharge) are also available.

  • In-room dining
  • Shower
  • Cribs (surcharge)
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.00.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Oaks Glenelg Plaza Pier Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No pets or service animals allowed
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 18 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18 per 24-hour period (rates may vary)
  • Self parking fee: AUD 22 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glenelg Plaza Pier
  • Oaks Pier
  • Oaks Pier Apartment
  • Oaks Pier Apartment Glenelg Plaza
  • Oaks Plaza Pier Glenelg
  • Hotel Oaks Plaza Pier Apartment
  • Oaks Plaza Pier Glenelg Apartment
  • Oaks Plaza Pier Apartment
  • Oaks Plaza Pier
  • Oaks Plaza Pier Apartment Glenelg
  • Oaks Plaza Pier
  • Oaks Glenelg Plaza Pier Suites Glenelg
  • Oaks Glenelg Plaza Pier Suites Apartment
  • Oaks Glenelg Plaza Pier Suites Apartment Glenelg

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.