Dunes d'Or Ocean Club

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Dunes d'Or Ocean Club

2 outdoor pools
View from property
Premium bedding, minibar, individually decorated, individually furnished
42-inch plasma TV with cable channels, TV
4 restaurants, breakfast, lunch, dinner served; Moroccan cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Room service
The current price is NZ$223
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
Secteur Balnéaire, Agadir, 80000
  • Place, Agadir Beach
    ‪3 min walk‬
  • Place, Casino Le Mirage
    ‪3 min walk‬
  • Place, Royal Palace
    ‪7 min walk‬
  • Airport, Agadir (AGA-Al Massira)
    ‪35 min drive‬

Room options

Junior Suite, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Standard Double Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 3 Twin Beds

Standard Triple Room, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Pool View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

Family Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Family Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

Double Room, Garden View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Double Room, Ocean View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Double Room, Pool View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Suite (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Triple Room, Garden View (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 3 Twin Beds

Triple Room, Pool View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 3 Twin Beds

Triple Room, Sea View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 3 Twin Beds

Twin Room, Garden View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Pool View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Sea View (Privilege)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Twin Beds

About the area

Agadir

A luxury stay in Agadir awaits you at Dunes d'Or Ocean Club. Within just a 10-minute stroll, you'll find Agadir Beach and Casino Le Mirage. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a free water park. .The restaurant, Kasbah, serves Moroccan cuisine and is open for lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Near this 5-property class Agadir City Center hotel, you'll find Agadir Marina.

What's nearby

  • Agadir Beach - 3 min walk - 0.3 km
  • Casino Le Mirage - 3 min walk - 0.3 km
  • Royal Palace - 7 min walk - 0.6 km
  • Club Royal de Tennis - 20 min walk - 1.7 km
  • Souk El Had - 6 min drive - 2.2 km

Getting around

  • Agadir (AGA-Al Massira) - 38 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Millionaire‘s club - ‬13 min walk
  • ‪Resturent Longue Agadir Lov - ‬7 min walk
  • ‪Zanzibar - ‬3 min walk
  • ‪Riu palace tikida cocktail bar - ‬6 min walk

About this property

Dunes d'Or Ocean Club

Luxury hotel on the beach, with 2 outdoor pools
Some rates at Dunes d'Or Ocean Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Dunes d'Or Ocean Club for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

This 5-star Agadir hotel is smoke free.

  • 438 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Bar by the pool
Dunes d'Or Ocean Club offers 438 accommodations with minibars and complimentary bathrobes. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bella Vista
  • Cap sud
  • Kasbah
  • Oasis

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the beach

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dunes d'Or Ocean Club

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.66 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • In-room safe fee: EUR 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Labranda Dunes d'Or Hotel Agadir
Labranda Dunes d'Or Hotel
Labranda Dunes d'Or Agadir
Labranda Dunes d'Or
Les Dunes d'Or Resort
Labranda Les Dunes d'Or
Dunes d'Or Ocean Club Hotel
Dunes d'Or Ocean Club Agadir
Dunes d'Or Ocean Club Hotel Agadir

Frequently asked questions

What is the cancellation policy at Dunes d'Or Ocean Club?

Dunes d'Or Ocean Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dunes d'Or Ocean Club?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Dunes d'Or Ocean Club on 12 Jan 2026 start from NZ$207.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dunes d'Or Ocean Club?

Yep, Dunes d'Or Ocean Club has a free self car park.

Are there any beaches close to Dunes d'Or Ocean Club?

Yep, Dunes d'Or Ocean Club is a short 9-minute walk from Agadir Beach. Fun beach activities include windsurfing.

Does Dunes d'Or Ocean Club have a pool?

Dunes d'Or Ocean Club has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Dunes d'Or Ocean Club?

Dunes d'Or Ocean Club features 2 outdoor pools, a nightclub and a health club. All guestrooms come with deep soaking tubs and premium bedding.

Is Dunes d'Or Ocean Club family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Dunes d'Or Ocean Club is a hit with families.

Are there hot tubs in the rooms at Dunes d'Or Ocean Club?

No, but there are deep-soaking baths in the guestrooms.

Does Dunes d'Or Ocean Club serve breakfast?

Sure does, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Dunes d'Or Ocean Club?

No, Dunes d'Or Ocean Club does not offer an airport shuttle service.

Is there a bar or restaurant at Dunes d'Or Ocean Club?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dunes d'Or Ocean Club?

Check-in begins at 2:00 PM. Check-out time is 1 PM.

Are pets allowed at Dunes d'Or Ocean Club?

No, pets and service animals are not allowed.

Reviews

Dunes d'Or Ocean Club Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 47 out of 185 reviews
Rating 8 - Good. 66 out of 185 reviews
Rating 6 - Okay. 38 out of 185 reviews
Rating 4 - Poor. 18 out of 185 reviews
Rating 2 - Terrible. 16 out of 185 reviews

Reviews

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the star of the hotel. Samia at reception very helpful very friendly, she worked tirelessly to make our stay enjoyable, and Rizlane too. The nurse Salwa was caring about my son, when he was unwell. Sofiane the chef was very hospitable, he cooked special dishes for my unwell son. The room service and cleaners were cleaning the room every day, very professional. Achraf and entertainment team were amazing and full of fun, they kept us very engaged with lots of activities.
Stayed 2 nights in Aug 2025

4/10 Poor

Shaun

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Start

I struggled with this originally but I am going to keep to it just because of how terrible check in was for this hotel. Other than this, the hotel was overall good, however it started terrible and not a great way to start a trip. On check in, there was only 2 staff members on which meant it took well over 30 minutes just to get our room cards. Then once we finally got our rooms, 2 of them were not what we booked. So we went back to reception to get them changed after waiting ages for the queue of people to die down again. We got our new cards and went back only to find left over food in one of the rooms as well as having a balcony door that was broken and so could not be opened. So going back to complain, another one from our group was also there because there toilet did not work and was still not flushed from the last time... When we voiced our complaints, the one remaining staff member, clearly stressed with being by themselves, said they would not deal with us because of the other guests already there trying to get their own rooms sorted. In total it took nearly 2 hours just to get our rooms sorted. Absolutely ridiculous and easily the worst check in I have ever experienced. We would not go back.
Stayed 4 nights in Sep 2025

8/10 Good

Ademola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is well maintained thanks to a core of dedicated hard working team. The 3 pools are clean and rooms are lobby area are clean. The let down is with the food, which is very basic for a 4* hotel, food allergy labelling is none existence. You are having to wait for plates that simetimes have cracked edges. Food is only served for a restricted period which is very dissapointing for an all inclusive hotel. Entertainment is available but in-house and poor. Overall, this is a beautifully located accommodation with a great team and a place worth visiting. Overall, very nice hotel with nice staff
Stayed 3 nights in Aug 2025

4/10 Poor

Flavio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very poorly managed with no one adhering to times, took us 2:30 to do check when arrive at midnight, 1 person on the desk to multiple arrivals. pool closes at different times to suit staff, 6pm , 6:30 or earlier. Gym closed and no one knows where the keys are, food is to be served form 7am till 10am but only have food on the tables after 8am. reception left unattended multiple times, anyone can get in even if is not checked in hotel, anyone can come in, you will not be safe with your family. Is a free for all we had AI and others not even had a wrist band and can get the same as us. If you traveling to Agadir, please don`t go there unless you want to be on unlimited long waiting times and get your family in a unsafe environment.
Stayed 7 nights in Aug 2025

2/10 Terrible

Tamra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
* very dirty, rooms stink and lots of mould. * showers flood whole floor space no drain on tilt? * 70% of staff not nice and actually quite aggressive or non responsive. * ants everywhere, receptionist advised me this is normal. Looked at me like an alien. * cutlery dirty, tables dirty. Tables wiped with dirty cloth and dirty mat not changed * no spoons * tiles up on nearly every floor space * pictures a lies, none of the pictures are a true reflection of hotel, they must be from around 10yrs ago? * glass in whole hotel not cleaned apart from new gym area.
Stayed 7 nights in Aug 2025

8/10 Good

Sharmin Nehar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive food option was not varied and was hardly any options there. The staff were fantastic. The upgrade to sea view was fantastic and was really nice to be upgraded. Everything was really good apart from the lack of options on food. But would definitely recommend.
Stayed 4 nights in Aug 2025

8/10 Good

Haroon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

LENKA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location , great service and very helpfull
Stayed 4 nights in Jun 2025

8/10 Good

Camran

Stayed 5 nights in Jun 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront resort (private section for hotel), large but low-rise accommodation surrounding large pool, with other smaller pools, including a mini waterpark, three a la carte restaurants (booking expected), huge buffet hall with many rooms, four bars including pool bar,... Most guests are on all-inclusive and there is a great choice of many cuisines and menus. Rooms are spotless, well equipped and modern. Comfy beds, smart bathroom, sky tv ,safe, minibar fridge. Great relaxing holiday.
Stayed 6 nights in May 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but lovely stay

Had a short but lovely stay. Pool area was lovely and staff very friendly and helpful, great breakfast with a good choice of food. Beach was great too.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location with several bars, great restaurants within walking distance. Great pool and spa.
Stayed 5 nights in Mar 2025

4/10 Poor

aziz, flower mound

Stayed 1 night in Feb 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. We loved that it was beach front so the views were fantastic! And it wasnt too crowded as well.
Stayed 2 nights in Mar 2025

6/10 Okay

Sanjay

Liked: Cleanliness, staff & service
Amazing staff but number of problems with room Telephone didn’t work for two days of stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Lana

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was not cleaned properly , the a inclusive is very limited with one bar during the evening and limited time for resturants that are fully booked
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely beach hotel stay

The hotel was clean, comfortable and the staff were very welcoming. There was entertainment throughout from yoga in the morning to poolside DJ’s and dancing in the evening. We had breakfast at the hotel, the food was fresh and a wide variety. Overall fantastic stay and I would highly recommend!
Stayed 4 nights in Feb 2025

8/10 Good

George

Stayed 7 nights in Feb 2025

8/10 Good

Peter

Stayed 7 nights in Sep 2024

10/10 Excellent

Samiksha

Stayed 3 nights in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
It’s ok, you get what you pay for I guess. Stayed there in early December 2024. The pool and the garden area overlooking the prom are nice. The breakfast omelette station is nice. The entertainment team are highly energetic. And it’s clean and as you see in the photos. And I went in low season. My niggles are all small, but enough to niggle especially when combined. 1) The food is very samey, limited, and luke warm and sat under lamps. 2) the wifi doesn’t work in your room and when you ask you’re told it’s for the communal areas only. 3). The showers are warm but not hot. 4). The showers lack pressure and leak to the floor as they dont drain quickly enough. 5) there is no security at the beach and street sellers (potential theives?) - are stopping to talk to holiday makers all the time, helping themselves to step in to the roped off area unchallenged - so I stayed by the pool. There was a guy sleeping on a sun lounger in a yellow t-shirt I couldn’t tell if he was staff or not but he wasn’t doing anything. 6) I did arrive early and was told my room was available, then was told it wasn’t and to come back later (fair enough but I did later wonder if he was wanting a tip). Then when my room was available, I was told, walk to the pool and turn left. It’s a big complex and my room was at the bottom of a couple of corridors, but no offer to help me find it. 7) December so at night time I was freezing!! Theres 2 two outdoor heaters but declined my request to turn on.
Stayed 6 nights in Dec 2024

6/10 Okay

Ashleigh

Disliked: Cleanliness

Great location, lovely staff, no Wi-Fi, very loud

The hotel has some great features - it is on the beach and has sunbeds there for hotel guests. The pool is fantastic – spacious, clean, and perfect for relaxing. The staff were absolutely lovely and went out of their way to be helpful and friendly, which made a big difference during my stay. Breakfast was also great selection of food and nice quality. Another standout feature was the shower in my room – incredibly powerful and just what you need after a day at the beach or exploring the city. However, there were a couple of downsides to my stay. One major issue was the Wi-Fi. Despite being advertised, it is unusable. The only place I could connect was in one small corner of the hotel, which was neither practical nor comfortable. For a modern traveler, reliable internet is a must, and this was a significant letdown. Another issue was the entertainment. While I understand many guests enjoy evening shows and music, it was so loud that it made sleeping nearly impossible. Even with AirPods in and playing a podcast, the noise was overwhelming until it finally stopped around midnight most nights. For anyone looking to get to bed earlier or simply enjoy some peace, this would be a dealbreaker. Also if you are not on all-inclusive it is very hard to get lunch, it's easier to go off-site.
Stayed 7 nights in Nov 2024

4/10 Poor

Roy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would not return to this hotel. It is an all inclusive resort which sells rooms to fillbits quota. As we were not on an all inclusive prigram we could not eat at any of the restaurants except the buffet. Which did not have enough serve wear for the guests. The waiters hoarded the spoons! So you got one only if you demanded one for the cereal!!! And the rooms were so cheaply built that you could hear people upstairs. The bathroom was so poorly designed that the floor was very wet from a a shower. Not a good hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Room comfort

Disappointed

No A/C temperature 27 degrees C. Room extremely hot could not sleep, had to leave balcony door open and was eaten to death by mosquitoes. Room fridge was pathetic hardly cooled anything. The was nice and good breakfast selection.
Stayed 5 nights in Nov 2024