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 Greek Islands •1 Room
 Greek Islands • 1 Room
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Cayo Exclusive Resort & Spa

5-star property
Elounda, Plaka, Agios Nikolaos, Crete 0508 053 286
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Hotel Description

A luxury stay in Agios Nikolaos awaits you at Cayo Exclusive Resort & Spa. Within a 10-minute stroll you'll find Plaka Beach and Spinalonga within a 30-minute walk. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at Armonia can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Stone Beach by Cayo, serves Mediterranean cuisine and is open for brunch and lunch. Enastron Pool Bar is the hotel's own bar. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite indoor swimming pool and gym. 1292 square feet (120 square meters) of event facilities include 3 meeting rooms and conference space. Plus you'll find free WiFi in public areas, a sauna, and a seasonal outdoor swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle.

Places within a 15-minute drive of this 5-star Agios Nikolaos hotel include Elounda Windmills and Hiona Beach.

Superior Room - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$554* Per night/room 10 May - 11 May

Superior Room with Private Pool - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Retreat with Private Pool - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Duplex Two-Bedroom Suite with Private Pool - Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Suite with Private Pool - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Fam Room-Private pool -Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

About the Cayo Exclusive Resort & Spa

Location Elounda, Plaka, Agios Nikolaos, Crete 720 53

Property Features

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cayo Exclusive Resort & Spa like a seasonal outdoor pool and an indoor pool. Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a health club, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis. This 5-star Agios Nikolaos hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars or lounges
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Cayo Exclusive Resort & Spa offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Agios Nikolaos hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio (furnished)
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Stone Beach by Cayo - This beachfront restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and light fare.

Ambrosia Main Restaurant - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Sage & Thyme Mediterranea - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.

Kelari Gourmet Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.

Enastron Pool Bar - This bar is located by the pool. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 14
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

Cayo Exclusive Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available.

  • No lifts
  • Property Registry Number – 1533-27/02/2019
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Credit card pre-authorisation
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Onsite COVID-19 testing (PCR) is available
  • Free on-site COVID-19 testing (Antigen/Rapid) is available
  • Reservations are required for on-site COVID-19 testing
  • Comprehensive food waste policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cayo Exclusive Resort Spa
  • Cayo Exclusive Resort & Spa Hotel
  • Cayo Exclusive Resort & Spa Agios Nikolaos
  • Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Travelife

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.