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Enorme Santanna Island - Premium All Inclusive

Property class: 5 and above

Photo gallery for Enorme Santanna Island - Premium All Inclusive

A clear blue pool with lounge chairs and umbrellas, a palm tree, and a view of the ocean.
A balcony with a view of the sea, a table with chairs, and a bed in the foreground.
A modern two-story building with a pool, located near the sea.
A modern living room with a sofa, a dining table with a laptop, and a view of the sea through a large window.
A spacious outdoor dining area with wicker furniture and a bar counter.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$553
includes taxes & fees
23 Oct - 24 Oct

Explore the area

View map
Sissi Lasithiou, Agios Nikolaos, Crete, 724 00
  • Place, Sissi Mini Golf
    ‪5 min walk‬
  • Place, Avlaki
    ‪7 min walk‬
  • Place, Palm Bay Beach
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪34 min drive‬

Room options

View all photos for Double Room

A modern bedroom with a large bed, a dining table, and a view of the outdoors.

Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Swim Up Room

A modern hotel room with a large bed, a desk with a laptop, a ceiling fan, and a view of a pool area.

Double Swim Up Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, a small desk, a sofa, and a balcony with a view of palm trees.

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room with Private Pool

A rooftop pool area with a sofa and a table, overlooking a beach and ocean.

Superior Room with Private Pool

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Swim Up Room

A swimming pool with a wooden deck, a lounge area with a sofa and cushions, and a glass door leading to a room.

Superior Swim Up Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Swim Up Sea View Room

A poolside area with a wooden deck, a lounge chair, a small trash bin, and a view of the ocean.

Superior Swim Up Sea View Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Partial Sea View

A modern hotel room with a large bed, a ceiling fan, a TV mounted on the wall, and a balcony with a view.

Superior Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, Sea View

A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with a view of the sea.

Standard Double Room, Sea View

  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Agios Nikolaos

A luxury stay in Agios Nikolaos awaits you at Enorme Santanna Island - Premium All Inclusive. Within just a 10-minute stroll, you'll find Sissi Mini Golf and Boufos. Highlights at this hotel include 5 restaurants, 2 bars/lounges and free self-parking. .A day of pampering can include deep-tissue massages and body treatments. The buffet restaurant, Sunset Buffet Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Enjoy the gym, steam room, seasonal outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. .In the area of this 5-property class Agios Nikolaos hotel, you'll find Stalis Beach.

What's nearby

  • Sissi Mini Golf - 5 min walk - 0.5 km
  • Boufos - 5 min walk - 0.5 km
  • Avlaki - 7 min walk - 0.6 km
  • Palm Bay Beach - 9 min walk - 0.8 km
  • Stalis Beach - 14 min drive - 13.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 36 min drive

Restaurants

  • ‪Taverna Kalyva - ‬7 min drive
  • ‪Cretan Traditional Cafe - ‬9 min drive
  • ‪Family Tavern MALIA PORT - ‬8 min drive
  • ‪Mouries - ‬8 min drive
  • ‪Taverna Eva - ‬8 min drive

About this property

Enorme Santanna Island - Premium All Inclusive

Some rates at Enorme Santanna Island - Premium All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enorme Santanna Island - Premium All Inclusive offers its guests a seasonal outdoor pool, a steam room, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the luxury Enorme Santanna Island - Premium All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Agios Nikolaos hotel is smoke free.

  • 286 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2024
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Enorme Santanna Island - Premium All Inclusive offers 286 air-conditioned accommodations, which are accessible via exterior corridors, and features espresso makers and a safe. Rooms open to furnished balconies. Memory foam beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Agios Nikolaos hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • “Brunch & Co’’
  • “Trattoria Bella’’
  • “Umika’’ Asian Fusion
  • “Veggera’’ Cretan Cuisine
  • Sunset Buffet Restaurant

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 2 floors
  • Built in 2024
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:30 PM to 5:30 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 79 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 79 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings and weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Parties and events (including family gatherings and weddings) are allowed on site. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 1369953

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 31 October.
  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Frequently asked questions

Is parking available at Enorme Santanna Island - Premium All Inclusive?

Yep, Enorme Santanna Island - Premium All Inclusive has a free self car park.

How much does it cost to stay at Enorme Santanna Island - Premium All Inclusive?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Enorme Santanna Island - Premium All Inclusive on 23 Oct 2026 start from NZ$553, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Enorme Santanna Island - Premium All Inclusive?

Yep, Enorme Santanna Island - Premium All Inclusive is a short 5-minute walk from Boufos. Fun beach activities include snorkelling, windsurfing and fishing.

Is there a spa on site at Enorme Santanna Island - Premium All Inclusive?

There's no onsite spa, but this property does offer services like body treatments as well as deep-tissue massages.

Does Enorme Santanna Island - Premium All Inclusive have a pool?

Enorme Santanna Island - Premium All Inclusive has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:30 AM to 8:00 PM (Seasonal outdoor pool open from April 15 to October 31).

What luxury perks are available at Enorme Santanna Island - Premium All Inclusive?

Enorme Santanna Island - Premium All Inclusive features a steam room, 5 restaurants and 2 bars. All guestrooms come with memory foam beds, premium bedding and espresso makers.

What makes Enorme Santanna Island - Premium All Inclusive a romantic place to stay?

Ocean-view dining and romance packages, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Enorme Santanna Island - Premium All Inclusive.

Is there a free airport shuttle available at Enorme Santanna Island - Premium All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Enorme Santanna Island - Premium All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Enorme Santanna Island - Premium All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Enorme Santanna Island - Premium All Inclusive?

No, pets are not allowed.

Enorme Santanna Island - Premium All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 81 reviews
Rating 8 - Good. 27 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was excellent overall. The location was perfect, and everything else met or even exceeded our expectations. The staff was friendly, the atmosphere was great, and we really enjoyed our time there. As minor points for improvement, some of the food at the buffet was occasionally a bit cold, and the water pressure in the showers was somewhat weak. However, these were only small issues and did not significantly affect our overall experience. All in all, we had a wonderful stay and would definitely recommend this hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming, delicious, relaxing experience in this hotel, everything satisfying. Foods, staffs, spa and massage experience specially Katarina. We enjoyed every moments of our 1 week stay.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel offering plenty of areas to relax with fantastic food. The staff were all great (except maybe the reception team!)
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place for me and my partner
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel! The service from the staff was amazing! The room was great and the pool was a nice touch! The parking facilities was very convenient and the food was amazing!!
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice and quite calm.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at the hotel. Very clean and modern. Food is excellent with a great range of choice every day and the drinks selection is great, including a good selection of wines within the all inclusive package. We spent our time at the top pool which we found very relaxed and the lunch menu was brilliant (excellent gyros) but there are 4 pools which all offer something slightly different and we were very relieved to see that sunbed hogging wasn’t an issue at this hotel with sunbeds available well into the day. The Aperol bar, daytime crepe stand and the beanbags on the shore for sunset were all great touches. If you are looking for a relaxing hotel to remain at for your stay this is perfect. Some things to note: We visited Taverna Amelia in the nearby town which was lovely (we highly recommend) but there are limited options for food if you did want to venture out of the hotel unless you hire a car, although there are some great little supermarkets. And the fitness facilities aren’t great if that’s important to you. We stayed in a basic room which was great for us, the waterfall shower was lovely and the room was cleaned daily. The rooms with private pools looked excellent for young families or for some extra privacy. Overall we would highly recommend. We read some negative reviews which worried us ahead of staying but a lot of the negative comments are completely untrue!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic give night stay, the only complaint we had is that we paid for a late check out room but they yake your all inclusive wrist band off you at 11am
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
⭐⭐⭐⭐ 4/5 We’ve just returned from a stay at Enorme Santanna Island Resort and overall had a lovely holiday, but there were a few things that stopped it from being a full 5-star experience. Starting with the positives — the staff were absolutely amazing throughout our stay. Every member of staff we encountered was friendly, welcoming and always happy to help. The rooms and hotel grounds were spotless and very well maintained. The complex itself is huge, with plenty of space and beautiful sunset views in the evenings. There are three main pools plus additional private pools for selected rooms, which is a great touch. The food overall was excellent. The buffet had a really good selection and the à la carte restaurants were mostly fantastic. The Greek restaurant was excellent and the Asian restaurant was exceptional — easily the highlight of the dining experience. Unfortunately, the Italian à la carte restaurant was a big disappointment. The food was genuinely poor and tasted like frozen food that had simply been reheated, which felt out of place compared to the quality elsewhere. There were also a couple of service issues. One day housekeeping completely missed our room, so I called reception twice to request fresh towels and for the bed to be made. They did eventually make the bed, but then forgot the towels. Not a huge issue, but something that shouldn’t really happen at this level of hotel. The room amenities were also a little underwhelming. There’s no minibar as such
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
I had an unfortunate mishap while booking. While every single reservation i made through Expedia was marked and billed at 3 travelers, somehow this booking defaulted to 2 and I did not catch the error until night of check in. Why would i when i had input 3. While this is not the fault of the property, they were not willing to help ease this unexpected additional $225 ( for a 2 night stay) even though room could accommodate 3 people. I DO fault the property for interrupting my dinner with my family while they were in the know of issue and it was in process of being fixed. I also received not 1 but 3 messages during my very short stay continuing interrupting my family vacation time i never get to have. The 2 messages were referencing needing the additional payment (after i already dropped aporoximate 900 for 2 nights!) They did receive the first of 2 additional payments at this point totaling about $1025. Interrupting the short stay for additional $125 causing great embarassmemt to me with my 2 sons as they didn't understand details and assumed mom was in financial issues which made them feel guilty for coming to this "luxury resort" we chose to splurge on for first time in their lives (20 years!) They felt bad which made me feel bad. I already was stressing at this surprose cost, so adding emotional strsin only made it worse. The 3rd message was because i refused housekeeping services. I did not see need for only staying a 2nd day. I was directed to go to front desk for that!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süper
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu était au top, comme vendu sur l'annonce
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Wir hatten insgesamt eine wunderschöne Zeit und haben 13 Nächte in diesem Hotel verbracht. Wir hatten ein Swim-up-Zimmer mit Meerblick, das optisch wirklich sehr schön war. Leider ließ die Sauberkeit im Zimmer zu wünschen übrig. Die Reinigungskraft hat nur oberflächlich geputzt und lediglich kurz durchgewischt. Außerdem kam aus der Dusche kaum Wasser. Das Boxspringbett war für uns die reinste Katastrophe: Bereits nach wenigen Minuten sind die Topper komplett verrutscht und die Matratze war insgesamt viel zu weich. Für ein Hotel dieser Kategorie hätten wir deutlich mehr Komfort erwartet. Das Essen war geschmacklich gut, allerdings war die Auswahl nicht besonders groß. Die À-la-carte-Restaurants können jeweils einmal pro Woche besucht werden, sind jedoch oft schon früh ausgebucht. Die Getränke waren gut und es wurden Original-Spirituosen ausgeschenkt. Schön wäre es allerdings gewesen, wenn die Minibar im Zimmer – wie in vielen anderen Hotels – regelmäßig und vollständig befüllt worden wäre. Den Hauptpool haben wir gar nicht genutzt, da er bereits morgens komplett überfüllt war. Der Weg zum Meer war angenehm kurz und in etwa 3–5 Minuten zu Fuß zu erreichen. Beim Check-out wurden wir weder gefragt, ob alles zu unserer Zufriedenheit war, noch verabschiedete man sich besonders herzlich. Insgesamt hatte man häufig das Gefühl einer Massenabfertigung, was vermutlich auch an der Größe des Hotels liegt. Kein 5 Sterne Niveau!
Stayed 13 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nydelig hotel med rolig beliggenhet. Jeg og min sønn har cøliaki og alt i resturantene er veldig godt allergen merket. Mary i hovedrestauranten har også cøliaki og var veldig behjelpelig med ekstra glutenfri mat. Hadde også to nydelige behandlinger i spaet.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Wir haben dieses Hotel aufgrund der beworbenen 5-Sterne-Kategorie gebucht und wurden leider auf ganzer Linie enttäuscht. Der Standard entspricht aus unserer Sicht keinesfalls einem 5-Sterne-Hotel. Die Zimmerreinigung war unzureichend: Unter dem Bett befanden sich erhebliche Staub- und Schmutzansammlungen, im Zimmer lagen regelmäßig Haare und Staub. Wasser wurde mehrfach nicht aufgefüllt, zudem fehlten wiederholt Handtücher oder der Duschvorleger. Die Kissen waren äußerst unbequem, auf mehrfache Anfragen nach anderen Kissen reagierte das Hotel nicht. Besonders erschreckend war eine Kakerlake im Zimmer. Die Rezeption empfahl lediglich, Insektenspray darauf zu sprühen. Zusätzlich lief die Klimaanlage aus und verursachte eine Wasserpfütze im Zimmer. Auch die Außenanlagen machten keinen gepflegten Eindruck. Mehrere Liegen waren verschmutzt, der Pool wies gelbliche Ablagerungen auf und der Whirlpool war während unseres gesamten Aufenthalts außer Betrieb. Ab 6 Uhr morgens wurde man regelmäßig durch Hochdruckreiniger sowie Bohr- und Wartungsarbeiten geweckt. Trotz offizieller Regeln wurden Liegen bereits vor Öffnung reserviert, ohne dass das Hotel einschritt. Wer Ruhe sucht, sollte außerdem wissen, dass insbesondere am Pool und in den Restaurants ein sehr hoher Geräuschpegel durch viele Kinder herrschte. Insgesamt passt das Preis-Leistungs-Verhältnis aus unserer Sicht überhaupt nicht zum beworbenen 5-Sterne-Standard. Wir würden dieses Hotel nicht erneut buchen.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich bin mit meiner Frau und meiner Tochter mitte Juni gereist. Es war ein sehr schöner aufenthalt in dem Hotel. Besonders gut hat uns die Sauberkeit und der Service gefallen und vor allem der Mitarbeiter Demitris . ErWar sehr zuvorkommend und hat uns immer ein Lächeln ins Gesicht gezaubert. Ein paar Gehminuten entfernt hat man auch schon den Ort Sissi erreicht, dort gab es schöne Einkaufsmöglichkeiten und Bars zum Fußball schauen.
Stayed 11 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was really cold. Staff were amazing. Rooms were spacious and very clean Only negative was the hotel management consistently shouting at staff in front of guests.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, mais il faimut absolument une voiture sinon rien à faire a coté
Stayed 5 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Attention à vos réservations Je m’explique brièvement J’avais réservé la chambre supérieur avec piscine et vue sur la mer Et le manager m’a menti en disant que cette chambre n’était pas disponible Il m’a mis dans une chambre avec piscine mais vue sur la réception J’ai dû batailler avec lui pour avoir la chambre que je voulais, qui finalement, par miracle était disponible 😳 N’hésitez pas à contacter hôtels.com si ils veulent vous arnaquer
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir möchten uns ganz herzlich bei Mohammed, Marie und Dimitri bedanken! Sie waren während unseres gesamten Aufenthalts unglaublich aufmerksam, hilfsbereit und immer freundlich. Man hat sofort gemerkt, dass sie ihren Job mit viel Herz und guter Laune machen. Besonders schön war ihre offene und lustige Art – man hat sich direkt willkommen und wohlgefühlt. Egal bei welcher Frage oder Bitte, sie waren immer zur Stelle und haben alles mit einem Lächeln erledigt. So ein tolles Personal findet man wirklich selten. Vielen Dank für den großartigen Service und die positive Atmosphäre – wir kommen sehr gerne wieder! ⭐⭐⭐⭐⭐ We would like to sincerely thank Mohammed, Marie, and Dimitri! They were incredibly attentive, helpful, and friendly throughout our entire stay. You could immediately tell that they do their job with heart and a great attitude. What made the experience even more special was their open and funny personality — they made us feel welcome and comfortable right away. No matter what question or request we had, they were always there with a smile and ready to help. It’s rare to find such amazing staff. Thank you for the outstanding service and the wonderful atmosphere — we would love to come back again! ⭐⭐⭐⭐⭐
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Sehr saubere Zimmer. Essen sehr lecker. Leider kein eigener Strand und Doppelzimmer mit Swim up Pool lohnt sich nicht weil der Pool nur ca. 8 m lang und 2 m breit ist und für 4 Doppelzimmer zur Verfügung steht.
Stayed 7 nights in Oct 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Personal sollte mehr lächeln unten im essen Bereich ! Alle Kunden sollten gleich behandelt werden ! Personal beim Essen viel zu langsam ! Nach Anmerkung auf unser dreckiges Zimmer wurde nichts sauber gemacht außer das die Ameisen weggemacht wurden. Die Haare die davor im Zimmer waren wurde in diesen 5 Tagen nicht weggemacht
Stayed 4 nights in Oct 2025