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4.4 out of 5

"I think Mango House would have been good ten years ago. The rooms need upgrading as does the pool. The rooms are spacious enough (we had a one bedroom ... " More

By a verified traveller on Mon 15 Jan 2024

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Hotel Description

A family-friendly stay in Jubilee Pocket awaits you at Mango House Resort. You'll be within a 20-minute walk of Port of Airlie and 2.2 km (1.4 mi) from Boathaven Beach. Highlights at this aparthotel include in-room washers/dryers, free WiFi, and balconies.

Each apartment is individually decorated and features an LCD TV with digital channels, along with a coffee/tea maker, a ceiling fan, and a hair dryer. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A living room and a wardrobe or closet are also available. Housekeeping is available on request.

Enjoy the outdoor swimming pool, nightclub, karaoke, and pool loungers. Other amenities include a full-service spa, free WiFi in public areas, and laundry facilities. There's also the convenience of free self parking.

Near this 4-star Jubilee Pocket aparthotel, you'll find Airlie Beach Lagoon.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$245* Per night/room 15 Apr. - 16 Apr.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Mango House Resort ratings based on 176 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mango House Resort

Everyone (58) Couples (72) Family (41)
3 out of 5
I think Mango House would have been good ten years ago. The rooms need upgrading as does the pool. The rooms are spacious enough (we had a one bedroom apartment). There was three of us, husband, wife and teenage daughter. We booked a one bedroom apartment with queen bed and double sofa bed. There was no sofa bed. It was a built in sofa that could apparently be slept in. Like two small single size I guess? Definitely not what you would expect when booking a double sofa bed…something that pulls out to make a double bed. There were dirty dishes in the dishwasher. On check in it was mentioned that a cleaner had quit that morning so probably done in a hurry. The good…separate toilet to bathroom (although not sure why exhaust fan was in toilet and not bathroom) and washer/dryer. Kitchen had everything you need. And good quality toilet paper! We bring our own but didn’t have to use it! 😂 Both times we went to the office (to get pool towels and check out) we were going to ask about sofa bed but both times the lady was on speaker phone to family it seemed and didn’t seem to want to hang up and serve customers. We were a bit disappointed but we booked late and this was what was available and it was good value compared to other places. With some improvements it could be a lovely place.

Posted by on 15 Jan. 2024

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3 out of 5

Posted by on 21 Nov. 2023

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4 out of 5
Property would benefit from some deep cleaning.

Posted by on 12 Nov. 2023

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1 out of 5

Posted by on 30 Sep. 2023

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5 out of 5
The units were spacious unlike the tiny room in the luxury hotel we were booked into in Airlie Beach. We absolutely enjoyed the lovely owner/manager, the beautiful gardens and the lovely large pool. Airlie beach was a short bus trip away and the buses came every 20 minutes or so. There was also a tavern across the road that could cook real blue steaks.

Posted by on 30 Sep. 2023

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4 out of 5
A bit untidy around the carports. But overall quite good. Found the toilet room to be very small

Posted by on 10 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by pam

Sorry for all the leaves around the carport. We are in the tropics so our leaves drop in spring and there are a lot of trees around Mango House. If you would have let me know I could have swept them away again. Also it has been very windy.

5 out of 5
Beautiful property, love the pool! Great location

Posted by on 8 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by pam

Thank you Lyndal So glad you enjoyed your visit.

3 out of 5

Posted by on 27 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by pam

HI Andrew, I am sorry but I so not recall you. Not sure when you stayed but I apologise.

5 out of 5
Great

Posted by on 30 Jul. 2023

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Comment from Hotel Management

8 Aug. 2023 by pam

Thanks for reviewing Mango House Peter.

1 out of 5

Posted by on 26 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by pam

Hi Justyna, I remember when you came in you weren't very happy. You booked a studio room but wanted a one bedroom unit with a view. Our web site explains we are not near the ocean for a view. With your unhappy disposition I was reluctant to upgrade you.

Property Features

Mango House Resort offers its guests a full-service spa and an outdoor pool. WiFi is free in public spaces. A nightclub, spa services, and a terrace are also featured at the family-friendly Mango House Resort. Free self parking is available. This 4-star Jubilee Pocket aparthotel is smoke free.

  • 32 guestrooms or units
  • Nightclub
  • Karaoke
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mango House Resort offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Jubilee Pocket aparthotel provides complimentary wireless Internet access. 30-inch LCD televisions come with digital channels. Housekeeping is provided on request.

  • Washer and dryer
  • Private balcony
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mango House Resort Jubilee Pocket
  • Mango House Jubilee Pocket
  • Best Western Mango Hotel
  • Best Western Mango House Resort
  • Mango House Resort Aparthotel
  • Mango House Resort Jubilee Pocket
  • Mango House Resort Aparthotel Jubilee Pocket
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.