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4.5 out of 5

"Good quiet place, but apppartment was not cleaned " More

By a verified traveller on Wed 29 Mar 2023

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Hotel Description

A family-friendly stay in the heart of Airlie Beach awaits you at Toscana Village Resort. Within just a 15-minute stroll, you'll find Airlie Beach Lagoon and Airlie Beach Market. Highlights at this aparthotel include 4 outdoor swimming pools, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a flat-screen TV with satellite channels, along with a balcony, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a DVD player, and a coffee/tea maker are also available. Housekeeping is available on request.

Enjoy the kids' swimming pool and pool loungers as well as access to a playground. Additionally, you'll find laundry facilities, a garden, and barbecue grills. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Airlie Beach aparthotel, you'll be 1.8 km (1.1 mi) from Coral Sea Marina and 2.8 km (1.7 mi) from Conway National Park.

Three Bedroom Penthouse Ocean View Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Three Bedroom Ocean View Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Multi Level Spacious Ocean View Villa

Bed Count 3 King Beds Maximum Occupancy 6 Max

Two Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Toscana Village Resort ratings based on 74 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Toscana Village Resort

Everyone (41) Couples (18) Family (14)
1 out of 5
Views from main bedroom & lounge were beautiful. Definitely needs some work. Air cons weren’t working properly & the control on wall for main one wouldn’t work at all. Finally found a universal one in bottom draw & that worked. Somebody in management needs to do regular walk through for maintenance not rely on staff. Were supposed to have 3 King beds but arrived to find only two & two singles. Manager blamed booking site, however they would have known what they had listed with booking site. Also difference in price, also blamed on to booking site by manager. Didn’t set a good feel for the weekend. Anybody booking this property through Wotif needs to either double check everything or book directly through property. Communication with property very slow & that was also blamed on staff. Having been an accommodation owner myself I have found that no matter what the buck stops with you. Stand up & be counted because otherwise it just makes you look like an idiot

Posted by on 26 Nov. 2023

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3 out of 5
Good quiet place, but apppartment was not cleaned

Posted by on 29 Mar. 2023

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5 out of 5
3 bedroom apartment had everything we needed and was extremely well priced.

Posted by on 31 Oct. 2022

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1 out of 5
Toscana is in a great location close to Airlie Beach shops, dining etc. It is a steep walk home but also a cheap taxi fare home. The view from the balcony is awesome. Facility is old and in need of a refurbish. Our 3 bedroom apartment was not well cleaned which concerned us.

Posted by on 24 Jul. 2022

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5 out of 5
Very spacious 3 bedroom, 2 bathroom apartment with everything you'd need including a laundry, huge closets, Smart TV, sunny balcony, Wi-Fi, and huge spa bath tub. The view of the sea and the sunset was just spectacular. You are very close to a huge Woolies and loads of bars and restaurants. Its a short walk up a steep hill but I liked it! Good way to burn off those ice-creams. The pools are great however we went in winter and they weren't heated, so the kids didn't want to swim in them because they were freezing, despite the nice sunny days. That was a shame as I felt like the pools were a big reason why I chose this place. Also, there are split system cooling units in all the rooms which would be great for summer, but oddly they don't seem to have a heating function (I read the manual and all) which wasn't wasn't ideal for us in Winter. Similarly, there was only one cotton blanket for each bed and we were all pretty cold at night. My main criticism of this place was the crockery and cookware. This was a pretty luxe apartment being called the "penthouse" and all, yet I felt the pots/pans/utensils etc were the sort of quality you'd get at the Op Shop, and that's probably being generous here. Really old, worn, flimsy and cheap. Its not that expensive to invest in half decent stuff, and I'd expect a bit more in terms of quality for a high-end place like this. I will say however the electric fry pan was great (albeit difficult to fit in the sink to clean!).

Posted by on 17 Jul. 2022

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4 out of 5
Lovely big apartment with fabulous views

Posted by on 15 May 2022

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Comment from Hotel Management

11 Jun. 2022 by Jo

thank you for choosing to stay with us Kathryn, we appreciate your support regards, Jo

4 out of 5
Simple appt. Stunning view. Nice owners.

Posted by on 25 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by Jo

thank you so much for choosing to stay withus, we greatly appreciat it warm regards,

5 out of 5
Great place to stay for a family group. Lots of room for everyone & had everything we needed including an amazing view.

Posted by on 14 Oct. 2021

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Comment from Hotel Management

14 Oct. 2021 by Jo

thank you so much for choosing to stay with us. We greatly appreciate your support warm regards, Jo

4 out of 5
Resort was conveniently located. Although up a steep hill, it wasn't too far to walk. Views were beautiful, staff were friendly and had good communication. Furniture in the room was outdated but it was still a lovely stay.

Posted by on 30 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Jo

thank you for c hoosing to stay with us, we appreciate your support

5 out of 5

Posted by on 9 Apr. 2021

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Property Features

Toscana Village Resort offers its guests 4 outdoor swimming pools and a children's pool. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly Toscana Village Resort. Self parking is free. This 4-star Airlie Beach aparthotel is smoke free.

  • 17 guestrooms or units
  • Meeting rooms
  • Built in 1998
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Toscana Village Resort offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Toscana Village Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Union Pay, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No lifts
  • Parking height restrictions apply
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 5:30 PM
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 35 per person (roundtrip)
  • Airport shuttle fee per child: AUD 26 (roundtrip), (from 3 to 14 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Crib (infant bed) fee: AUD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Toscana Village
  • Toscana Village Airlie Beach
  • Toscana Village Resort
  • Toscana Village Resort Airlie Beach
  • Toscana Village Hotel Airlie Beach
  • Toscana Village Resort Airlie Beach/Whitsunday Islands
  • Toscana Village Airlie Beach
  • Toscana Village Resort Aparthotel
  • Toscana Village Resort Airlie Beach
  • Toscana Village Resort Aparthotel Airlie Beach

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.