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Hotel des Augustins

3.0 star property
Hotel in Aix-en-Provence with 24-hour front desk and bar/lounge

Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Deluxe Double Room
Deluxe Double Room | Terrace/patio
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

View map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Cours Mirabeau
    ‪1 min walk‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪2 min walk‬
  • Place, Aix-en-Provence Tourism Office
    ‪3 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪25 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Located on the top floor
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Located on the top floor
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Aix-en-Provence

Hotel des Augustins puts you in the heart of Aix-en-Provence, within steps of Cours Mirabeau and Place du Général de Gaulle. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:00 AM. .Attractions within a 20-minute drive of this 3-property class Aix-en-Provence Historic Centre hotel include Luberon Regional Park and Plan de Campagne.

What's nearby

  • Cours Mirabeau - 1 min walk - 0.0 km
  • Hôtel de Caumont - Centre d'Art - 2 min walk - 0.2 km
  • Aix-en-Provence Tourism Office - 3 min walk - 0.3 km
  • Place d'Hotel de Ville - 5 min walk - 0.4 km
  • Granet Museum - 6 min walk - 0.6 km

Getting around

  • Aix-en-Provence Station - 8 min walk
  • Marseille - Provence Airport (MRS) - 34 min drive

Restaurants

  • ‪Pub O'Sullivan's - ‬2 min walk
  • ‪Le Cézanne - ‬5 min walk
  • ‪La Belle Epoque - ‬2 min walk
  • ‪Le Singe Vert - ‬1 min walk
  • ‪Columbus Café & Co - ‬1 min walk

About this property

Hotel des Augustins

Hotel in Aix-en-Provence with 24-hour front desk and bar/lounge
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel des Augustins.

This 3-star Aix-en-Provence hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel des Augustins offers 28 accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Frequently asked questions

What is the cancellation policy at Hotel des Augustins?

Hotel des Augustins offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel des Augustins?

The closest beach to Hotel des Augustins is Plage des Marettes (19 km).

Does Hotel des Augustins serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel des Augustins?

No, Hotel des Augustins does not offer an airport shuttle service.

What time are check-in & check-out at Hotel des Augustins?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Hotel des Augustins Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 586 reviews
Rating 8 - Good. 216 out of 586 reviews
Rating 6 - Okay. 52 out of 586 reviews
Rating 4 - Poor. 22 out of 586 reviews
Rating 2 - Terrible. 9 out of 586 reviews

Reviews

2/10 Terrible

Graeme

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING this Hotel are Awful and nasty to deal with! My wife and I had definitely cancelled our booking through Wotif but they still swept our credit card. When we question the charge we got a very aggressive message saying, and I quote "you were a NO SHOW". No "your trip is coming up and we look forward to seeing you", no we are about to charge your credit card" like other online platform. JUST A SNEAKY SWEEP without any warning. Shame on you and shame on Wotif Graeme Marlow
Stayed 1 night in Oct 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning building, clean room, location excellent, staff super friendly. Would stay again. Thank you!
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very old. So convenient to the dining and shopping. Only problem was it was very hot the days we were here. The A/C was not working well. The second night they were able to provide us with a fan though. Would highly recommend for the location. Parking was nearby as well.
Stayed 2 nights in Jun 2025

8/10 Good

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with kind service. Perfect for walking the city. Lots of shopping and dining choices. Beautiful hotel with unique history.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Everything was clean and tidy. Elevator is slow and small, though easy stairs to get around.
Stayed 2 nights in Jun 2025

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness
Very convenient to the main area of Aix en Provence. Small room made larger by a high ceiling. Bathroom was ok. It was perfect for 3 nights, much more would have been too much.
Stayed 3 nights in Jun 2025

8/10 Good

Acrelda

Stayed 1 night in Jun 2025

10/10 Excellent

Korlyn, Cambridge

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of AIX yet very quiet for sleeping. You cannot get to the hotel by car. There is a parking garage just a few minutes walk and then everything else you could want to see or do is walkable. The hotel is absolutely gorgeous inside. The concierge was extremely helpful with restaurant recommendations. Breakfast isn't included but well worth the extra price. The third floor is not accessible by elevator so make sure you specify any physical issues when booking as the stairs are steep and circular. No issues for us; just added to the charm of the entire experience. Highly recommend!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Provence. Room was clean and beautiful. The staff was so friendly and helpful. I will absolutely be going back and staying. It is centrally located I didn’t take a taxi the entire time I was there. Even the tour meeting point is a 3 min walk. Perfection!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little boutique hotel, right in old town. Very convenient to everything. Great staff great room and amenities.
Stayed 1 night in Jun 2025

8/10 Good

Sue

Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Staff super nice, helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

8/10 Good

Kelsey

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely sized room with a patio. Everything was just fine. Bed was comfy and clean, crib provided for our son was good. Bathroom was renovated but there was no hot water the first day, fixed on the second. We had ants in the fridge and some on the carpet too. The balcony was big but needed a clean. Carpets were quite old and need an update.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
The website is deceiving and it was not as well attended to as I had hoped The room was cramped and the bathroom run down especially the bathtub They had limited hot water and one day was going to be no hot water due to repairs & no consolatory offer in return All Very Mediocre
Stayed 3 nights in May 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at this hotel. A very nice surprise was the large outdoor terrace for sitting out on warm evenings with the lit bell towers light the night.
Stayed 5 nights in May 2025

10/10 Excellent

Christian, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Leigh, Penticton

Travelled with family
Room was small but clean and staff were very friendly. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Mary Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that is a former monastery right in the city center. Very convenient to everything. Nice size rooms and bathrooms. Comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally nice and helpful. It’s a beautiful building (old monastery) in the ❤️of Aix. If you drive, be prepared to park in a parking garage and walk a short distance. Definitely worth it. And take Le Bus around the area.
Stayed 2 nights in May 2025

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Central, attractive, but ...

Aix-en-Provence is beautiful - but SO expensive. This is a superb address, just steps away from the Cours Mirabeau. The entrance is stunning: on previous visits to Aix I'd peeped in ... but now I've actually stayed here! Checking in, I felt very welcome - and I heard other guests being advised and helped very pleasantly, in French and English. But I have mixed feelings about my stay. First concern: the stairs up to the rooms from the entrance hall are VERY steep indeed - and the lift is very slow to react. You pays your money ... I was quite comfortable in room 101 (!) but it was expensive. The room was pleasantly furnished but not perfect: the electric socket next to the bed didn't work, for instance, and the over-bath shower arrangement was far from ideal - almost impossible to shower without water getting everywhere. There was an air-conditioning unit in the room but no means of turning it on. Fortunately the May weather, though hot, was not too hot, allowing me to keep the windows open. No insects/mosquitoes but there was quite a lot of street noise. This made me feel part of Aix and it didn't go on too late☺. Breakfasts were pleasant though to be honest for the price I'd have liked more savoury - maybe even cooked? - choices. Lots of good cakes, plus yoghurts, produits laitiers, etc. (standard supermarket fare). "Could do better". You simply couldn't find a more central, convenient place to stay in this wonderful town ... but maybe there are more canny choices?
Stayed 3 nights in May 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!! Extremely helpful and accommodating. Will stay here again.
Stayed 1 night in May 2025