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Radisson Blu Hotel & Resort, Al Ain

4.0 star property
Family-friendly hotel with 4 restaurants and 2 outdoor pools

Photo gallery for Radisson Blu Hotel & Resort, Al Ain

4 restaurants, breakfast, lunch served; local and international cuisine
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Tennis court
Suite, 1 Bedroom, Balcony including complimentary access to Cobra Water Slide

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • Pool
  • Spa
The current price is NZ$214
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Sarooj District, Hilton Road, Al Ain, Al Ain, Abu Dhabi, 1333
  • Place, Al Ain Oasis Park
    ‪3 min drive‬
  • Place, Al Ain Mall
    ‪4 min drive‬
  • Place, Al Ain Zoo
    ‪8 min drive‬
  • Airport, Al Ain (AAN)
    ‪24 min drive‬

Room options

View all photos for Standard Room including complimentary access to Cobra Water Slide

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room including complimentary access to Cobra Water Slide

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite including complimentary access to Cobra Water Slide

Junior Suite including complimentary access to Cobra Water Slide

Junior Suite including complimentary access to Cobra Water Slide

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 63 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Garden View including complimentary access to Cobra Water Slide

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, Garden View including complimentary access to Cobra Water Slide

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony, Garden View including complimentary access to Cobra Water Slide

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, Balcony, Garden View including complimentary access to Cobra Water Slide

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony including complimentary access to Cobra Water Slide

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, Balcony including complimentary access to Cobra Water Slide

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room, Pool View including complimentary access to Cobra Water Slide

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, Pool View including complimentary access to Cobra Water Slide

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony including complimentary access to Cobra Water Slide

Suite, 1 Bedroom, Balcony including complimentary access to Cobra Water Slide

Suite, 1 Bedroom, Balcony including complimentary access to Cobra Water Slide

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 103 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Terrace (Duplex) including complimentary access to Cobra Water Slide

Villa, 1 Bedroom, Terrace (Duplex) including complimentary access to Cobra Water Slide

Villa, 1 Bedroom, Terrace (Duplex) including complimentary access to Cobra Water Slide

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 108 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Terrace including complimentary access to Cobra Water Slide

Villa, 1 Bedroom, Terrace including complimentary access to Cobra Water Slide

Villa, 1 Bedroom, Terrace including complimentary access to Cobra Water Slide

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 50 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed

About the area

Al Ain

A family-friendly stay in Al Ain awaits you at Radisson Blu Hotel & Resort, Al Ain. You'll be 1.8 km (1.1 mi) from Al Ain National Museum and 1.9 km (1.2 mi) from Al Ain Oasis Park. Highlights at this hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials. The restaurant, Pacos Restaurant, serves local and international cuisine and is open for dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 2 outdoor tennis courts, gym and Hot tub plus access to tennis lessons. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4-property class Al Ain hotel, you'll be 2.4 km (1.5 mi) from Al Ain Mall and 2.8 km (1.7 mi) from Sheikh Khalifa International Stadium.

What's nearby

  • Al Ain Oasis Park - 3 min drive - 2.1 km
  • Al Ain National Museum - 3 min drive - 2.1 km
  • Al Ain Mall - 4 min drive - 2.3 km
  • United Arab Emirates University - 7 min drive - 6.1 km
  • Al Ain Zoo - 8 min drive - 6.3 km

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 93 min drive

Restaurants

  • ‪PAUL - ‬4 min drive
  • ‪SHADOW CAFE - ‬17 min walk
  • ‪Nando's - ‬3 min drive
  • ‪Shakespeare and Co. شكسبير أند كو - ‬4 min drive
  • ‪مطعم شقايق - ‬17 min walk

About this property

Radisson Blu Hotel & Resort, Al Ain

Family-friendly hotel with 4 restaurants and 2 outdoor pools
Radisson Blu Hotel & Resort, Al Ain offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Radisson Blu Hotel & Resort, Al Ain. Free self parking is available.

This 4-star Al Ain hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1971
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • 1 conference room
Radisson Blu Hotel & Resort, Al Ain offers 210 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Al Ain hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Services include massages and facials. The spa is open daily.

Similar properties

Front of property – evening/night
Al Ain Rotana
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 281 reviews
The price is NZ$251
includes taxes & fees
9 Nov - 10 Nov
Al Ain Rotana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 119 for adults and AED 60 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Club House
  • Flavours Restaurant
  • Makani Cafe
  • Pacos Restaurant
  • Palm Court Cafe

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 119 for adults and from AED 60 for children
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Al Ain Hilton
Hilton Al Ain
Hilton Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi
Hilton Al Ain Hotel Al Ain
Hilton Al Ain Hotel
Hilton Al Ain Al Ain
Al Ain Hilton International
Radisson Blu Hotel Resort Al Ain
Radisson Blu Hotel Resort
Radisson Blu Al Ain
Radisson Blu Hotel & Resort
Radisson Blu & Resort, Al Ain
Radisson Blu Hotel & Resort, Al Ain Hotel
Radisson Blu Hotel & Resort, Al Ain Al Ain
Radisson Blu Hotel & Resort, Al Ain Hotel Al Ain

Frequently asked questions

What is the cancellation policy at Radisson Blu Hotel & Resort, Al Ain?

Radisson Blu Hotel & Resort, Al Ain offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Blu Hotel & Resort, Al Ain?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Radisson Blu Hotel & Resort, Al Ain on 29 Oct 2025 start from NZ$214.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Blu Hotel & Resort, Al Ain?

Yep, Radisson Blu Hotel & Resort, Al Ain has a free self car park.

Is there a spa on site at Radisson Blu Hotel & Resort, Al Ain?

Yep, there is an onsite spa at Radisson Blu Hotel & Resort, Al Ain. You'll enjoy services like facials.

Does Radisson Blu Hotel & Resort, Al Ain have a pool?

Radisson Blu Hotel & Resort, Al Ain has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Radisson Blu Hotel & Resort, Al Ain have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Radisson Blu Hotel & Resort, Al Ain?

Radisson Blu Hotel & Resort, Al Ain features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Radisson Blu Hotel & Resort, Al Ain a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Radisson Blu Hotel & Resort, Al Ain.

Is Radisson Blu Hotel & Resort, Al Ain family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Radisson Blu Hotel & Resort, Al Ain is a hit with families.

Are there hot tubs in the rooms at Radisson Blu Hotel & Resort, Al Ain?

No, but there are deep-soaking baths in the guestrooms.

Does Radisson Blu Hotel & Resort, Al Ain serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Radisson Blu Hotel & Resort, Al Ain?

No, Radisson Blu Hotel & Resort, Al Ain does not offer an airport shuttle service.

Is there a bar or restaurant at Radisson Blu Hotel & Resort, Al Ain?

Yep, you can grab a meal at Radisson Blu Hotel & Resort, Al Ain's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Radisson Blu Hotel & Resort, Al Ain?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Blu Hotel & Resort, Al Ain?

No, pets are not allowed.

Radisson Blu Hotel & Resort, Al Ain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 324 reviews
Rating 8 - Good. 100 out of 324 reviews
Rating 6 - Okay. 57 out of 324 reviews
Rating 4 - Poor. 26 out of 324 reviews
Rating 2 - Terrible. 16 out of 324 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ciro

Travelled with family
Liked: Cleanliness, staff & service
Room View was the top roof of the building. A bit congestioned area
Stayed 1 night in Jul 2025

8/10 Good

Abdul Rahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is new and modern. Extremely clean. Service is excellent. What a beautiful place. Thank you to feel like home. We really appreciate!
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Radisson Blu Al Ail

It was a family friendly resort with several great choices for meals. The breakfast buffet had many choices and the food was tasty and fresh. The fitness facilities were excellent and there was something for everyone. Rooms were clean and comfortable and the staff were very helpful and happy to meet your every need.
Stayed 2 nights in May 2025

6/10 Okay

Mark Bou, Riyadh

Business traveller
The room wasn't clean. The shower was leaking. The sofa in the room is very dirty and has dirty spots on it. This hotel needs rooms renovation.
Stayed 1 night in May 2025

10/10 Excellent

Saira

Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Exterior looked a little weathered, but inside was bright, clean, and modern. My room with balcony appeared fresh, spacious, clean, and good lighting. Staff were helpful. Breakfast buffet had good variety and choices.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sleiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation
Stayed 1 night in Mar 2025

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Husain

Stayed 1 night in Mar 2025

8/10 Good

Caroline

Stayed 3 nights in Mar 2025

10/10 Excellent

ANDRZEG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ibrahim

Liked: Property conditions & facilities
One of my favorite hotels when visiting alain
Stayed 1 night in Jan 2025

10/10 Excellent

Mais

Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

2/10 Terrible

Kunal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to shopping malls in Alain.
Stayed 4 nights in Nov 2024

8/10 Good

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very calm
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Not on their a game that weekend

The Ac in the room broke down and it was a fight on the first day to get the extra bed for the 3rd person. Chef was lovely with my daughter though
Stayed 2 nights in Aug 2024

6/10 Okay

Madeleine

Liked: Cleanliness, staff & service, amenities
Too restrictive for kids, very disappointing
Stayed 2 nights in Sep 2024

10/10 Excellent

Forbes

Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

The Room thermostats is not working on Auto-mode and the room freezes due to some maintenance issue with the AC system. when requested the engineer they advised that they keep the fans operational on Auto-mode so that the furniture doesn't get damaged, and when i told him what about the tenants, he smiled that they don't care much. on top of that we had to change the room also since the bathroom and bathtub was flooding. The shisha caffe is closed during summer and the one available closed at 10:00 pm. Restaurant don't offer always the dinner buffet since as they say they don't have enough customers in the hotel and that only al la carte is available. overall it was a terrible experience..
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024