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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property
Hotel in Alabaster with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Exterior
1 bedroom, minibar, in-room safe, desk
Free daily continental breakfast
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$269
includes taxes & fees
6 July - 7 July

Explore the area

Map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Veterans Park
    ‪10 min drive‬
  • Oak Mountain State Park
    ‪11 min drive‬
  • Hoover Metropolitan Complex
    ‪23 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Alabaster

Holiday Inn Express & Suites Alabaster by IHG puts you in the heart of Alabaster, within a 20-minute stroll of Alabaster Promenade and Propst Promenade. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Added amenities include a conference centre and laundry facilities. Each morning free breakfast is served. .In proximity to this Alabaster hotel you'll find Hoover Metropolitan Complex.

What's nearby

  • Alabaster Promenade - 13 min walk - 1.1 km
  • Veterans Park - 10 min drive - 9.8 km
  • Oak Mountain State Park - 11 min drive - 10.8 km
  • Oak Mountain Amphitheatre - 11 min drive - 15.7 km
  • Hoover Metropolitan Complex - 23 min drive - 18.6 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Hotel in Alabaster with free breakfast and 24-hour fitness centre
Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with iPod docking stations and minibars. Premium satellite televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower and hairdryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Candlewood Suites Alabaster by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 553 reviews
The price is NZ$219
includes taxes & fees
6 July - 7 July
Candlewood Suites Alabaster by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Alabaster by IHG?

Holiday Inn Express & Suites Alabaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Alabaster by IHG?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Alabaster by IHG on 6 Jul 2025 start from NZ$268.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Alabaster by IHG?

Yep, Holiday Inn Express & Suites Alabaster by IHG has a free self car park.

Does Holiday Inn Express & Suites Alabaster by IHG have a pool?

Holiday Inn Express & Suites Alabaster by IHG has an indoor pool.

Does Holiday Inn Express & Suites Alabaster by IHG serve breakfast?

Yeah, complimentary continental brekkie is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Alabaster by IHG?

No, Holiday Inn Express & Suites Alabaster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Alabaster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Alabaster by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 813 reviews
Rating 8 - Good. 179 out of 813 reviews
Rating 6 - Okay. 60 out of 813 reviews
Rating 4 - Poor. 25 out of 813 reviews
Rating 2 - Terrible. 25 out of 813 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

ellison

Travelled with family
Liked: Cleanliness, staff & service
Nice enough. We booked for the heated pool bit it was closed for "maintance "
Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location are fantastic! Big thank you to Kylee at front desk. I made a huge mistake on our arrival time but Kylee got us a room. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Super clean and a great experience.
Stayed 1 night in Mar 2025

8/10 Good

Susie

Liked: Cleanliness, property conditions & facilities, room comfort

Not for travelers towing a trailer

Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

The shade in my room 305 needs attention.
Stayed 1 night in Mar 2025

8/10 Good

Breanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice spot to stop for the night with a family. Nice breakfast in the morning very clean eating area.
Stayed 1 night in Mar 2025

6/10 Okay

Kelby

Liked: Cleanliness, staff & service, property conditions & facilities
Pool has been out of service for over a month and the rooms are not discounted for the inconvenience.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shellie

Travelled with family
.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and easy! I forgot the man’s name, but he was very friendly
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Travelled with partner
Disliked: Property conditions & facilities
The room definitely needed work/updating/repairs. The baseboard was missing & whatever it was where the baseboard was supposed to be was just hanging there, not even attached. It looks like the bathroom (shower) may have been remodeled, but even the wall/baseboard around that wasn't repaired after the updates. Small bathroom. The hotel wasn't booked, it didn't look like, I'm not sure why you would give a room like that to someone? I am actually a member of IHG Hotels, but booked under Expedia because it was cheaper. I have to book a stay on the way home, I will be finding another hotel to stay at. What's funny, or sad, is we paid over $80 less at a hotel in Louisville that had a huge, high class, beautiful guest room. So our expectations were definitely high for something $80 higher! The point is, if you expect someone to pay that kind of money, you should furnish presentable rooms. Also was charged an additional 'hold' charge, which wouldn't have been a big deal, but why wouldn't you tell someone when they are checking in instead of me having to ask about it the next morning when I see a higher charge in my bank account??!! Very disappointed in the IHG Hotels!

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly, cleanliness in room could’ve been better but it was not “dirty”. good breakfast selection
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night stay.

Nice hotel. Good location and nice value.
Stayed 1 night in Feb 2025

10/10 Excellent

John, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Business traveller, Travelled with group
Liked: Amenities
The young man that checked me in was very polite and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Lakithie

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely
Stayed 2 nights in Feb 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will come again!

Very friendly staff. The rooms were very clean and spacious. The beds were very comfortable . My only complaint would be the lighting which can be a common problem in hotels . The bathroom had a mirror that was suppose to light around the border but did not so the bathroom was poorly lit . Otherwise it was a wonderful stay and we will return .
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t bad but the fire alarm went off twice in the middle of the night so not sure if it was faulty or what but it was quite the disruption. It is very close to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

James

It was quiet and staff was helpful. Breakfast was good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Guy

Stayed 1 night in Feb 2025

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025