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Paloma Backwater Resorts

Property class: 4

Photo gallery for Paloma Backwater Resorts

An aerial view of a residential area with houses, a swimming pool, and a large body of water.
A balcony with two wicker chairs and a small table, overlooking a body of water with distant trees.
A two-story building with a swimming pool in front.
A bedroom with a wooden ceiling, a bed with a red blanket, and a balcony with a view of the water.
A sunset over a calm body of water with a distant shoreline silhouette.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Kainakary.P.O, Alappuzha, Kuttanad Taluk, Kerala, 688501
  • Place, Edathua Church
    ‪8 min drive‬
  • Place, Alappuzha Beach
    ‪15 min drive‬
  • Place, Alleppey Lighthouse
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

A bedroom with a wooden ceiling, a bed with a red blanket, and a balcony with a view of the water.

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

  • Lake view
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Alappuzha

A family-friendly stay in Alappuzha awaits you at Paloma Backwater Resorts. You'll be 8 km (5 mi) from Revi Karunakaran Museum and 9.3 km (5.8 mi) from Punnapra Beach. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .Enjoy the indoor swimming pool, sauna and kids' swimming pool as well as access to bike hire. A meeting room and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Alappuzha hotel you'll find Marari Beach.

What's nearby

  • Edathua Church - 8 min drive - 6.0 km
  • Revi Karunakaran Museum - 12 min drive - 9.2 km
  • Alappuzha Beach - 15 min drive - 14.4 km
  • Alleppey Lighthouse - 16 min drive - 14.8 km
  • Ambalapuzha Sree Krishna Temple - 17 min drive - 15.8 km

Getting around

  • Alappuzha Station - 20 min drive
  • Cochin International Airport (COK) - 158 min drive

Restaurants

  • ‪Avees Puttu House - ‬9 min drive
  • ‪Cafe Leventy8 - ‬12 min drive
  • ‪Bay Route Bistro - ‬11 min drive
  • ‪Madras Veg Table Restaurant - ‬8 min drive
  • ‪Paddy Field Restaurant - ‬10 min drive

About this property

Paloma Backwater Resorts

Paloma Backwater Resorts offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A children's pool, a sauna, and spa services are also featured at the family-friendly Paloma Backwater Resorts. Free self parking and valet parking are available.

This 4-star Alappuzha hotel is smoke free.

  • 35 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Paloma Backwater Resorts offers 35 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Alappuzha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and fridges can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

An aerial view of a resort with multiple buildings, a swimming pool, and lush greenery surrounding a large body of water.
Uday Backwater Resort
Ambalapuzha
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 44 reviews
The price is NZ$187
includes taxes & fees
6 Dec - 7 Dec
Uday Backwater Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Paloma Backwater Resorts Resort Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater s Alappuzha
Paloma Backwater Resorts Hotel
Paloma Backwater Resorts Kuttanad Taluk
Paloma Backwater Resorts Hotel Kuttanad Taluk

Frequently asked questions

What is the cancellation policy at Paloma Backwater Resorts?

Paloma Backwater Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Paloma Backwater Resorts?

Yep, Paloma Backwater Resorts has a free self car park and free valet parking.

Are there any beaches close to Paloma Backwater Resorts?

The closest beach to Paloma Backwater Resorts is Marari Beach (15.9 km).

Is there a spa on site at Paloma Backwater Resorts?

Yep, there is an onsite spa at Paloma Backwater Resorts. You'll enjoy services like massages.

Does Paloma Backwater Resorts have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

What luxury perks are available at Paloma Backwater Resorts?

Paloma Backwater Resorts features a full-service spa, an outdoor pool and an indoor pool.

Is Paloma Backwater Resorts family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Paloma Backwater Resorts is a hit with families.

Does Paloma Backwater Resorts serve breakfast?

You bet, complimentary buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Paloma Backwater Resorts?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Paloma Backwater Resorts?

Yep, you can grab a meal at Paloma Backwater Resorts's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Paloma Backwater Resorts?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Paloma Backwater Resorts?

No, pets are not allowed.

Paloma Backwater Resorts Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

5.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good start post COVID

Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUYER BEWARE

We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing place with fabulous views

Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Room comfort

مايصلح للعائلات

المكان بعيد وغير مناسب للعائلات
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Do NOT recommend

Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Stayed 2 nights in Dec 2017