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Hampton Inn & Suites Albany-East Greenbush

2.5 star property
Suburban hotel with indoor pool and free breakfast

Photo gallery for Hampton Inn & Suites Albany-East Greenbush

Restaurant
Exterior
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, desk
Indoor pool, open 7 AM to 7 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$201
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
25 Hampton Inn Drive, East Greenbush, NY, 12061
  • Place, Regal East Greenbush
    ‪3 min drive‬
  • Place, MVP Arena
    ‪5 min drive‬
  • Place, University at Albany
    ‪11 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

King Room - Hearing Accessible - Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Studio with Roll in Shower

  • Sleeps 4

King Room with Sofa Bed

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

1 King Mob/Hear Acc W/Tub Mic/Frdg Sofabed Ns

  • Sleeps 4

Studio With 1 King Bed, Sofabed-Hearing Accessible And Non-Smoking

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3

About the area

East Greenbush

At Hampton Inn & Suites Albany-East Greenbush you'll be 2.4 km (1.5 mi) from Regal East Greenbush and 3.3 km (2 mi) from Funplex Fun Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. 205 square feet (19 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this East Greenbush hotel include MVP Arena and University at Albany.

What's nearby

  • Regal East Greenbush - 3 min drive - 2.5 km
  • MVP Arena - 5 min drive - 8.9 km
  • Albany Medical Center - 9 min drive - 10.3 km
  • University at Albany - 11 min drive - 16.7 km
  • Colonie Center Mall - 12 min drive - 18.5 km

Getting around

  • Albany-Rensselaer Station - 6 min drive
  • Albany, NY (ALB-Albany Intl.) - 18 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Junior's Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Stewart's Shops - ‬6 min walk

About this property

Hampton Inn & Suites Albany-East Greenbush

Suburban hotel with indoor pool and free breakfast
Hampton Inn & Suites Albany-East Greenbush offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Albany-East Greenbush also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

This East Greenbush hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 205 sq ft of conference space
  • 19 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Hampton Inn & Suites Albany-East Greenbush offers 101 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. Pillowtop beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Fairfield Inn & Suites Albany East Greenbush
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$186
includes taxes & fees
16 Feb - 17 Feb
Fairfield Inn & Suites Albany East Greenbush

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Albany-East Greenbush
Hampton Inn Albany-East
Hampton Albany-East Greenbush
Hampton Albany-East
Hampton Inn & Suites Albany-East Greenbush Hotel
Hampton Inn & Suites Albany-East Greenbush East Greenbush
Hampton Inn & Suites Albany-East Greenbush Hotel East Greenbush

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Albany-East Greenbush?

Hampton Inn & Suites Albany-East Greenbush offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Albany-East Greenbush?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Albany-East Greenbush on 8 Feb 2026 start from NZ$200.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Albany-East Greenbush?

Yep, Hampton Inn & Suites Albany-East Greenbush has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Hampton Inn & Suites Albany-East Greenbush?

The closest beach to Hampton Inn & Suites Albany-East Greenbush is Brunswick Vanderheyden Reservoir Park Beach (16.5 km).

Does Hampton Inn & Suites Albany-East Greenbush have a pool?

Hampton Inn & Suites Albany-East Greenbush has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 7 PM.

Is Hampton Inn & Suites Albany-East Greenbush family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Albany-East Greenbush is a hit with families.

Does Hampton Inn & Suites Albany-East Greenbush serve breakfast?

Yeah, free buffet brekkie is offered daily.

Is there a free airport shuttle available at Hampton Inn & Suites Albany-East Greenbush?

No, Hampton Inn & Suites Albany-East Greenbush does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Albany-East Greenbush?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Albany-East Greenbush Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 895 reviews
Rating 8 - Good. 198 out of 895 reviews
Rating 6 - Okay. 51 out of 895 reviews
Rating 4 - Poor. 22 out of 895 reviews
Rating 2 - Terrible. 27 out of 895 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christie, Selden

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super clean. Plenty of amenities. And a great busy area, but was very quiet. The breakfast buffet was also wonderful. Staff was very nice.
Stayed 1 night in Nov 2025

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service, amenities
The room we booked had a sliding bathroom door that did not close therefore there was no privacy when going to the bathroom shower or changing. We only stayed one night and we were visiting family so there was not point in changing rooms at the time.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here. Would recommend placing water bottles in the room instead of the guests having to ask for them.
Stayed 1 night in Nov 2025

10/10 Excellent

Moira

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel R

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to train station, friendly and courteous service
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Stayed 1 night in Oct 2025

10/10 Excellent

Dewayne

Nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel, West Henrietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was exceptional.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian, DELAWARE

Stayed 1 night in Oct 2025

10/10 Excellent

Heng-Pin

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Stayed 1 night in Oct 2025

4/10 Poor

Nicole, Beaconsfield

Travelled with partner
Room was clean but product used had strong smell. Bed was comfortable but sheets and comforter could use an upgrade.
Stayed 1 night in Sep 2025

10/10 Excellent

Ilana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, new looking rooms. Great breakfast. The room was large and had several nice amenities.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortably dissatisfied.

Everything was great except the carts were too small. As a disabled veteran, I had to make 3 separate trips and I couldn’t get a room on the 1st floor !!!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gym. VEry good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff very polite and helpful .
Stayed 1 night in Sep 2025

10/10 Excellent

joseph

Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel. Quiet room and great breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

CRAIG

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Travelers arrived at their destinations in all kinds of different conditions and circumstances. Many have been on difficult flights, some have come for difficult, family reasons, others, like myself have driven over 1000 miles over the course of 16 hours for a family event. The role of a hotel receptionist should be to take help take the edge off of a travelers anxieties, make them feel welcome, give them the easy button. They’re always in an excellent position to do so, and so I’m blown away when they don’t, or when they choose to add more anxiety or resistance to the travelers journey, despite the fact that the job they hold is in fact possible because of these very travelers. Checking into the hotel today about an hour ahead of the official check-in time, I didn’t have any particular expectation that I would be able to get into my room and that was fine, but I didn’t need a lecture from the 20 something-year-old receptionist that made it very clear to me that I was asking for an exception that was not within the policy of the property. If she had smiled, and maybe offered to get me a bottle of water, or suggest that I enjoy a little downtime in the waiting area while she checked in with housekeeping to see what she could do, that would’ve been fine, anything, but she did none of that. She just asserted her authority and made sure I understood who was in charge. It didn’t matter that my eyes were glazed over from 1000 miles of highway, or that I was tired and about to drop.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice grounds. Super friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location just off the interstate outside of Albany. Staff were really nice and friendly with good breakfast served and a clean large room
Stayed 1 night in Sep 2025

10/10 Excellent

Rex

Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025