Hotel Albuquerque at Old Town

3.5 star property
Hotel in Albuquerque with bars/lounges and 24-hour front desk

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Outdoor pool, pool umbrellas
Restaurant
Outdoor dining
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is NZ$445
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Place, Old Town Plaza
    ‪7 min walk‬
  • Place, Albuquerque Convention Center
    ‪4 min drive‬
  • Place, ABQ BioPark Zoo
    ‪5 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

Junior Suite, Balcony

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Junior Suite

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(96 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(85 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(100 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Albuquerque

At Hotel Albuquerque at Old Town you'll be within just a 10-minute stroll of Albuquerque Museum and Nizhoni Gallery. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Gardunos of Mexico, serves Mexican cuisine and is open for breakfast, lunch and dinner. 39719 square feet (3690 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a hot tub and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3.5-property class Sawmill Area hotel include Albuquerque Convention Center and University of New Mexico.

What's nearby

  • Old Town Plaza - 7 min walk - 0.6 km
  • ABQ BioPark Aquarium - 15 min walk - 1.3 km
  • Albuquerque Convention Center - 4 min drive - 3.0 km
  • ABQ BioPark Zoo - 5 min drive - 3.4 km
  • University of New Mexico - 5 min drive - 6.0 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Burger King - ‬8 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪Paxton's Taproom - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬5 min walk

About this property

Hotel Albuquerque at Old Town

Hotel in Albuquerque with bars/lounges and 24-hour front desk
Hotel Albuquerque at Old Town offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business centre and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

  • 188 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Conference rooms
  • 39719 sq ft of conference space
  • 3690 sq. m of conference space
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Frequently asked questions

What is the cancellation policy at Hotel Albuquerque at Old Town?

Hotel Albuquerque at Old Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Albuquerque at Old Town?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Albuquerque at Old Town on 29 Oct 2025 start from NZ$398.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Albuquerque at Old Town have a pool?

Hotel Albuquerque at Old Town has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Albuquerque at Old Town?

Hotel Albuquerque at Old Town features an outdoor pool, 1 hot tub and 2 bars.

What makes Hotel Albuquerque at Old Town a romantic place to stay?

1 hot tub and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Albuquerque at Old Town.

Is Hotel Albuquerque at Old Town family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Albuquerque at Old Town is a hit with families.

Does Hotel Albuquerque at Old Town serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Albuquerque at Old Town?

No, Hotel Albuquerque at Old Town does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Albuquerque at Old Town?

Yep, you can grab a meal at Hotel Albuquerque at Old Town's onsite restaurant.

What time are check-in & check-out at Hotel Albuquerque at Old Town?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Albuquerque at Old Town?

Dogs are welcome at Hotel Albuquerque at Old Town, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 931 out of 1378 reviews
Rating 8 - Good. 267 out of 1378 reviews
Rating 6 - Okay. 99 out of 1378 reviews
Rating 4 - Poor. 42 out of 1378 reviews
Rating 2 - Terrible. 39 out of 1378 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, inspite of noisy neighbor

The place has an old, classic, Southwest charm, beautiful! The restaurant and shop were fantastic. Unfortunately, the guest I had next door was loud and profaned. The couple's two large dogs whined early in the morning. There was a smoky smell coming through the walls. The walls were too thin, I suppose. Otherwise, had it not been for the Noisy Neighbor, I would have given this hotel a perfect score. The property is nestled in the historic Old Town area. Very quiet for the most part. Overall, It was worth the stay in spite of the noisy neighbor nextdoor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

bryce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely lobby. Friendly staff. Nice room and good a/c
Stayed 1 night in Jun 2025

2/10 Terrible

Richa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceiving pictures, poor customer service

What a terrible experience. The hotel rooms are not worth $350/night. We saw worn out carpet, no shower pressure, no hot water during our one-night stay. The hotel is truly subpar. We had a fire alarm go off during the morning hours and they left electrical wires hanging on the box on 7th floor which was an ugly site and a huge safety risk. The front desk staff was condescending and rude. They charged us for full day for being 10 minutes past check out time and refused to engage. No decent hotel does that! Especially when your room is getting cleaned as we are leaving and you are not losing any business for the night. When we pushed back, they called security on us. We were with a 2-year-old kid and security asked us questions for upsetting the front desk staff Hossein!! We have traveled to cities all over the world but have never experienced such ludicrous behavior from the front desk staff!
Stayed 1 night in Jun 2025

10/10 Excellent

tashina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Old Town, Sawmill, clean property, friendly staff! Staying here never disappoints
Stayed 2 nights in Jun 2025

8/10 Good

Angelica, albuquerque

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

6/10 Okay

Leslie

Stayed 2 nights in May 2025

10/10 Excellent

Kari

Stayed 3 nights in Jun 2025

8/10 Good

JOHN

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Flexible and great customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Mary L

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience and wonderful staff.
Stayed 1 night in Jun 2025

8/10 Good

Boyd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good property, minor renovations underway and hallway hvac stays in the upper 80s. Great staff, clean and comfortable. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and hot tub. Garden and property was beautiful. Room was clean.
Stayed 1 night in Jun 2025

6/10 Okay

Jessika

Liked: Cleanliness, property conditions & facilities
Property was fine. Clean and nice. Except there was a wedding happening which played twang country until 10 pm then the wedding party continued late into the night when we had to be up for 4 am flight. The acoustics just carried up the building and was very loud. Glad I had earplugs. Service was friendly. Walkable.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location nice hotel
Stayed 3 nights in May 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, convenient

Conveniently located to Old Town Albuquerque & Sawmill Market — that food court is amazing. Clean, comfortable. Staff friendly & helpful.
Hotel entrance
Sitting areas
Family-friendly food selections
Hot air balloon ride Rainbow Ryders
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff very helpful. Arrived early and was able to check in easily. Also checkout was a breeze. Housekeeping was good the first night but totally MIA the second night. We were down at the end of the hall but they still should have seen or had the room on a list to be cleaned. But by the time we got back we were too tired to deal with someone coming to clean so didn’t request for housekeeping to come do their thing. But based on the front desk I’m sure it would have been resolved to some extent. Also one elevator was extremely slow. Like very very slow to close the door. Normally would have to worry abt getting eaten by elevator doors but no worries about this one. It literally took over 20 seconds to close! I know this because we timed it LoL. Would stay again because these issues were not super bad compared to other places.
Stayed 3 nights in Jun 2025

10/10 Excellent

Deanene

Stayed 1 night in Jun 2025

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hard to get water hot in shower, took forever and it was near hot wnough
Stayed 2 nights in Jun 2025

8/10 Good

Justina

Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast menu was fine, waitress was good, service was slow due to inadequate staffing, hostess was terrible, we will not eat at the restaurant again.
Stayed 3 nights in Jun 2025