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Hotel Sercotel Ciutat d'Alcoi

4.0 star property
Hotel in Alcoy with health club and 24-hour business centre

Photo gallery for Hotel Sercotel Ciutat d'Alcoi

Property amenity
Outdoor banquet area
Premium Double Room
Hallway
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Room service
  • 24/7 front desk
The current price is NZ$102
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Calle Colon, 1, Alcoy, Alicante, 3802
  • Place, Plaza de Espana
    ‪8 min walk‬
  • Place, Church of Santa Maria
    ‪8 min walk‬
  • Place, MUBOMA Firefighter Museum
    ‪12 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bidet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bidet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Bidet
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Bidet
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

About the area

Alcoy

At Hotel Sercotel Ciutat d'Alcoi you'll be within just a 10-minute stroll of Refugio de Cervantes and Pipican Barranquet de Soler. Highlights at this hotel include a gym, a conference centre and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Alcoy hotel include Church of Santa Maria and Camil Visedo Molto Archaeological Museum.

What's nearby

  • Plaza de Espana - 8 min walk - 0.7 km
  • Church of Santa Maria - 8 min walk - 0.7 km
  • Castalla - 9 min walk - 0.8 km
  • MUBOMA Firefighter Museum - 12 min walk - 1.1 km
  • Font Roja Natural Park - 4 min drive - 3.5 km

Getting around

  • Alcoi Station - 3 min drive
  • Alicante (ALC-Alicante Intl.) - 44 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Dong Asian Sushi Bar - ‬4 min walk
  • ‪Iron Wok - ‬2 min walk
  • ‪New Coffe - ‬5 min walk
  • ‪Bruno Caruso - ‬3 min walk

About this property

Hotel Sercotel Ciutat d'Alcoi

Hotel in Alcoy with health club and 24-hour business centre
There's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9268 square feet (861 square metres) and includes a conference centre. An airport shuttle (available on request) is available for a fee. A health club, a library, and multilingual staff are also featured at the business-friendly Hotel Sercotel Ciutat d'Alcoi. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Alcoy hotel is smoke free.

  • 84 guestrooms or units
  • Conference rooms
  • 9268 sq ft of conference space
  • 861 sq. m of conference space
  • Built in 2004
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Sercotel Ciutat d'Alcoi offers 84 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Front of property �– evening/night
Hotel Reconquista
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 126 reviews
The price is NZ$133
includes taxes & fees
9 Nov - 10 Nov
Hotel Reconquista

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,268 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.9 for adults and from EUR 10.9 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Ciutat d'Alcoi?

Hotel Sercotel Ciutat d'Alcoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Ciutat d'Alcoi?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Sercotel Ciutat d'Alcoi on 23 Nov 2025 start from NZ$101.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Ciutat d'Alcoi?

Yep, Hotel Sercotel Ciutat d'Alcoi has a self car park for EUR 15 per night.

Does Hotel Sercotel Ciutat d'Alcoi serve breakfast?

Yeah, buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends from 8:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Sercotel Ciutat d'Alcoi?

No, but there's an airport shuttle on request for a fee.

What time are check-in & check-out at Hotel Sercotel Ciutat d'Alcoi?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Sercotel Ciutat d'Alcoi?

Cats and dogs are welcome at Hotel Sercotel Ciutat d'Alcoi, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

Hotel Sercotel Ciutat d'Alcoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 258 reviews
Rating 8 - Good. 70 out of 258 reviews
Rating 6 - Okay. 21 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 4 out of 258 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hatem

Stayed 1 night in Jul 2025

10/10 Excellent

Tiia E

Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

marzieh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
around the area.
Stayed 5 nights in Apr 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeongin

Stayed 1 night in Apr 2025

10/10 Excellent

Sasa

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff And very local to the amenities I was visiting
Stayed 4 nights in Dec 2024

8/10 Good

Sergio Jose Brito

Good
Stayed 5 nights in Dec 2024

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi Soain

It was okay covered the basic needs and was an elevated stay for the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Cravat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Simon

Stayed 4 nights in Aug 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilkay, Lynbrook

Travelled with group
Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024

10/10 Excellent

Gustavo, Volketswil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023

10/10 Excellent

Eduardo, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charm of luxury in a small town.
Stayed 1 night in Nov 2023

8/10 Good

Onder

Stayed 1 night in Aug 2023

10/10 Excellent

Branimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in old town in the mountains. Clean with nice breakfast bar, clean bathroom and rooms. Shopping options near by with small cafe, bakery and shopping centre. Parking easy around for free.
Stayed 1 night in Jul 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight visit

Very good Shame the bar was t open
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness

No privacy in the bathroom

The room over looked a car park building. There was a shortage of plug sockets ..it was as if thecroom was set up for one person staying. Therexwas only a single socket on one side of the bed. The bathroom was awful it there was a glass wall around the loo so you can watch your partner on thecloo. Then the room smells as its not partioned off properly. The room was dark and gloomy. The shower was dangerous it was so slippy. Ivwould notcrecommend this hotel for older guests at all. The bathroom doorcwas difficult to open.
Stayed 1 night in Jul 2023