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Arrowwood Resort and Conference Center

3.5 star property
Family beach fun and 2 indoor pools

Photo gallery for Arrowwood Resort and Conference Center

Surrounded by lush greenery and a serene lake, this lakeside lodge offers a peaceful retreat.
Arrowwood Resort & Conference Center is surrounded by lush greenery and vibrant flowers.
Relax in the spacious lobby, featuring comfortable seating areas and a stunning chandelier.
Enjoy al fresco dining by the water, surrounded by lush greenery and a scenic view.
Enjoy expansive views from the balcony on each floor of this two-story lodge.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Bar
The current price is NZ$208
includes taxes & fees
10 Aug - 11 Aug

Explore the area

View map
2100 Arrowwood Lane NW, Alexandria, MN, 56308
  • Big Splash Indoor Waterpark
    ‪2 min walk‬
  • Carlos Creek Winery
    ‪6 min drive‬
  • Lake Latoka
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds (Kids Room)

Cozy retreat with a bunk bed, desk, and comfortable chair, perfect for a restful stay.

Deluxe Room, Multiple Beds (Kids Room)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 3 Single Beds

Enjoy meals in the dining area with a wooden table and six comfortable chairs.

Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 8
  • 3 Twin Beds

Room, Multiple Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 11
  • 5 Twin Beds

View all photos for Room, Multiple Beds

Relax in this spacious living area with a dining table for four, comfortable seating, and a large television.

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 14
  • 6 Twin Beds

View all photos for Superior Room, Multiple Beds, Lake View (Executive Lakeview Family Room)

Relax in this spacious room with a large bed, sofa, and chair, plus a flat-screen TV and two bedside tables with lamps.

Superior Room, Multiple Beds, Lake View (Executive Lakeview Family Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 14
  • 6 Twin Beds

View all photos for Superior Room, Multiple Beds (Inland View Family Room)

Relax in this spacious room with a large bed, sofa, and chair, plus a flat-screen TV and two bedside tables with lamps.

Superior Room, Multiple Beds (Inland View Family Room)

7.2 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Lake View (King Kitchenette Suite)

Relax in this inviting room with a large bed, flat-screen TV, and comfortable seating area.

Suite, 1 King Bed with Sofa bed, Kitchen, Lake View (King Kitchenette Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Lake View (Deluxe 2 Queen - Lake view)

Relax in this stylish room with two beds, a flat-screen TV, and a comfortable seating area.

Deluxe Room, 2 Queen Beds, Lake View (Deluxe 2 Queen - Lake view)

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Lake View

Relax in this stylish room with two beds, a flat-screen TV, and a comfortable seating area.

Deluxe Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Lake View (Accessible Deluxe 2Queen Accessible T)

Relax in this stylish room with two beds, a flat-screen TV, and a comfortable seating area.

Deluxe Room, 2 Queen Beds, Lake View (Accessible Deluxe 2Queen Accessible T)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Deluxe 2 Queen - Inland view)

Relax in a comfortable room with a double bed, desk, and television.

Deluxe Room, 2 Queen Beds (Deluxe 2 Queen - Inland view)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe 1 King)

Bathroom features a toilet, sink, and mirror, with towels neatly arranged on a rack.

Deluxe Room, 1 King Bed (Deluxe 1 King)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

About the area

Alexandria

A family-friendly stay in Alexandria awaits you at Arrowwood Resort and Conference Center. You'll be 0.1 km (0.1 mi) from Big Splash Indoor Waterpark and 3.3 km (2 mi) from Lake Brophy County Park. Highlights at this beach resort include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering at Darling Reflections Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the hot tub. The restaurant, Lake Cafe Restaurant, serves Regional cuisine and is open for breakfast, lunch and dinner. Rafter's Bar and Lounge is the resort's own pub. Enjoy the 2 indoor tennis courts, golf course and water park plus access to mini golf. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find a marina, free Wi-Fi in public areas and a gym. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Alexandria resort include Carlos Creek Winery and Minnesota Lakes Maritime Museum.
View more Resorts in AlexandriaOpens in a new window

What's nearby

  • Big Splash Indoor Waterpark - 2 min walk - 0.2 km
  • Carlos Creek Winery - 6 min drive - 5.7 km
  • Lake Latoka - 9 min drive - 6.4 km
  • Big Ole Viking Statue - 9 min drive - 8.2 km
  • Geneva Golf Club - 18 min drive - 15.0 km

Getting around

  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 148 min drive

Restaurants

  • ‪McDonald's - ‬14 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Taco Bell - ‬14 min drive
  • ‪Garden Center Lanes - ‬11 min drive
  • ‪Starbucks - ‬13 min drive

About this property

Arrowwood Resort and Conference Center

Family beach fun and 2 indoor pools
Arrowwood Resort and Conference Center offers its guests a full-service spa, a golf course, a water park (surcharge), and 2 indoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Arrowwood Resort and Conference Center. Free self parking is available.

This 3.5-star Alexandria resort is smoke free.

  • 200 guestrooms or units
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Arrowwood Resort and Conference Center offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Darling Reflections Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Similar properties

Enjoy meals in a spacious dining area with rustic charm, featuring wooden tables and a central bar counter.

Holiday Inn Alexandria by IHG

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
3.9 out of 5, Good, 446 reviews
The price is NZ$165
includes taxes & fees
1 Sept - 2 Sept
Holiday Inn Alexandria by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 15 for children
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Deck Bar and Grill
  • Lake Cafe Restaurant
  • Rafter's Bar and Lounge

Things to do

  • 18-hole golf course
  • 2 indoor pools
  • 2 indoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat and paddles
  • Canoeing
  • Children's pool
  • Cross-country skiing
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf driving range
  • Gym
  • Ice skating
  • Kayaking
  • Mini golf
  • Motor boating
  • Pedal boat
  • Personal motorised watercraft
  • Playground
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing
  • TV in common areas
  • Water park
  • Water skiing

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Marina
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Low-height counter and sink (91 centimetre high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 15 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arrowwood
Arrowwood Alexandria
Arrowwood Resort
Arrowwood Resort Alexandria
Alexandria Arrowwood Resort
Arrowwood a Radisson Resort Alexandria
Arrowwood Hotel Alexandria
Arrowwood Resort And Conference Center
Arrowwood Resort Conference Center
Arrowwood Conference Center
Arrowwood Resort and Conference Center Resort
Arrowwood Resort and Conference Center Alexandria
Arrowwood Resort and Conference Center Resort Alexandria

Frequently asked questions

What is the cancellation policy at Arrowwood Resort and Conference Center?

Arrowwood Resort and Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arrowwood Resort and Conference Center?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Arrowwood Resort and Conference Center on 10 Aug 2025 start from NZ$207.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arrowwood Resort and Conference Center?

Yep, Arrowwood Resort and Conference Center has a free self car park.

Are there any beaches close to Arrowwood Resort and Conference Center?

The closest beach to Arrowwood Resort and Conference Center is Sandy Beach (15.2 km).

Is there a spa on site at Arrowwood Resort and Conference Center?

Yep, Darling Reflections Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Arrowwood Resort and Conference Center have a pool?

Take your pick from 2 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

What luxury perks are available at Arrowwood Resort and Conference Center?

Arrowwood Resort and Conference Center features 2 beach bars, 2 indoor pools and a full-service spa.

Is Arrowwood Resort and Conference Center family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Arrowwood Resort and Conference Center is a hit with families.

Does Arrowwood Resort and Conference Center serve breakfast?

Yeah, full breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Arrowwood Resort and Conference Center?

No, Arrowwood Resort and Conference Center does not offer an airport shuttle service.

Is there a bar or restaurant at Arrowwood Resort and Conference Center?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Arrowwood Resort and Conference Center?

Check-in begins at 4:30 PM. Check-out time is 11 AM.

Are pets allowed at Arrowwood Resort and Conference Center?

No, only service animals are allowed.

Is there a golf course on site at Arrowwood Resort and Conference Center?

Yep, Arrowwood Resort and Conference Center has an 18-hole golf course. A golf driving range, mini golf and golf carts are available.

Arrowwood Resort and Conference Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 734 reviews
Rating 8 - Good. 228 out of 734 reviews
Rating 6 - Okay. 149 out of 734 reviews
Rating 4 - Poor. 106 out of 734 reviews
Rating 2 - Terrible. 44 out of 734 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tanner

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We did have some issues with the AC the first day, but it started working a little better after a couple of fixes. Great gold coarse near, water park was great, and the food is awesome from the chophouse.
Stayed 2 nights in May 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice enough condition for an obviously older facility. We had a nice balcony and view from our room. But a rather strange operating environment. Our check-in gal was definitely not friendly, and I've never been at a hotel that didn't have coffee available. We had to drive into town for breakfast & coffee or water both days we were here. Seems really strange when we're staying at a "resort." Plus, we arranged for a slightly late checkout of noon (you had to pay extra if you wanted a 1:00 or 2:00 check out). I literally had somebody at my door at 11:59, wondering what I was planning on doing. I told her I was leaving at noon and she looks at her watch and back at me with a smirk, like "what are you waiting for?" Very strange, and not exactly hospitable. Not a place I will come back to.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nina

Stayed 1 night in Feb 2025

6/10 Okay

Tara

Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in Apr 2025

6/10 Okay

Veitinia

Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities available. Various shops in the Alexandria city area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Jessa, Cold Spring

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Pool chlorine levels were way too high causing 10 of our family members to get rashes, some as bad as chemical burn appearance. We discussed this with the waterpark manager Shelly the next morning as we were told the night before that no one was there to handle this at the time. Shelly told us she would look into it and call us to let us know what they were going to do to make it right…. We are now 5 days later and have not heard a thing, AS EXPECTED! We have pictures of all the kid’s rashes/chemical burns and fully intend to make a formal complaint We were at the restaurant for 45 minutes before we got our drinks, even though the order was taken right way. Our food order was finally taken at about 70 minutes of being there. They brought complimentary chips and salsa out at about 100 minutes of being there due to the wait. We finally got our food after being there about 2 hours. 2 of the orders were wrong, not getting their sides at all. And we got two of the dishes about 10 minutes after the others. We finished eating about 20-30 minutes after that but proceeded to need to wait for our bill for another 30-40 minutes. Then when we got our bill the entree’s prices in the menus did not match the receipt. The kids meals all were $1 more than what was listed in the menu and most of the other entrees were more on the receipt than what the menu said as well. And this WAS NOT the gratuity! We were told they took the automatic gratuity off and left it up to us due to our very wait.
Stayed 2 nights in Apr 2025

8/10 Good

Lor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort

We were attending a funeral. They allowed us to gather as a large group and reminisce in the up stairs bar. The resort is quite spread out. I wish there was a facility map to show where everything was. Breakfast was buffet and nothing special for extra money.
Stayed 1 night in Apr 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Serenity

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I think this is the first time I’ve ever complained but this place was gross and I got nothing resolved from them so I thought I’d warn people. I walked in with my 2 year old after flying all day to a bathroom smeared with brown in random places and dyed onto the shower curtain. Also whoever was in the room previously’s hair all over the place very obviously, dirt (socks were dark after walking through) and trash in the cans from the people before us. Then my bath tub nor the sink would drain. So I asked front desk to help me out (while trying to control the now very tried angry toddler at 11pm) They sent someone to fix the drains and they left all of the cloths they used to clean out the drain and whatever came out of it all over the tub after they left. I reached out once again to ask someone to come clean the bathroom again and no one ever came. I did this two more times before buying my own cleaning products. $800.00 dollars later for cleaning the place myself and a toddler that beat my ass for not being able to go to bed. Worst experience I’ve ever had at a hotel much less resort.
Stayed 5 nights in Apr 2025

8/10 Good

Jessica

Room was nice but wish there were more food options or at least delivery options. Could've been cleaner.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alexandria gem!

Great place, excellent waterpark. Needs a touch of paint and cosmetic upgrade. Otherwise, very fun and lots of amenities, even when its cold with snow. Great cabin like bar above lobby. Beautiful lake view. Close to downtown.
Stayed 2 nights in Apr 2025

8/10 Good

Deborah, Tampa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place for our family to gather. The kids loved the water park.
Stayed 3 nights in Apr 2025

8/10 Good

larry

Travelled with family and small children
Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We came for the waterpark to be informed when we arrived that it was closed and that no one could tell me because I booked on Expedia. That should be worked out between them and Expedia. In addition the floors were dirty in our room, there were ants and sand in the normal indoor pool and the restaurant was closed both evening and morning we were there. My two young boys were heartbroken that we drove two hours each way for such a bad experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The waterpark is a drawing attraction with many amenities in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger than average rooms. The pool was great and warm. I wish the lazy river would have been warm too. It's great that they have life jackets available to use, but most of them were torn and there were not enough of the smallest size.
Stayed 1 night in Mar 2025

4/10 Poor

Brenda, Zimmerman

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Bradley C

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing of this experience was worth the price
Stayed 2 nights in Feb 2025